[Resolved]  Axis Bank Power Home Loan — Presenting Cheques without any notice to the customer

Dear Sir/Madam,

I SRINIVAS GUTTI, have applied for Home Loan and the same got sanctioned and the Loan A/c No: PH[protected], but no amounts has released yet.

Surprisingly there is a transaction that shows "Inward Clg Chq:17901 Return Chrg" for an amount INR 394.00. Can Axis Bank explain why and what this is for? I know one thing this cheque is named to "Axis Bank Power Home Loan".

Even I didn't received any statement of monthly deductions which are going to happen from my account.

First thing is that without any disbursement of amount how can you AXIX Bank people start putting the cheques? And I gave blank cheques as we don't have any information how much amount is going to be disbursed in the first month. So how can I know that Axis Bank is going to place my cheque in such a date with such an amount.

When I try to contact the Customer Care - Home Loans Section : 66905600/01/02/03 or[protected] there is no one to answer to my question rather they transfer my call to some one and am keep on waiting.

But I contacted the Axis Bank Customer Care they mentioned cheque for an amount of Rs.12689/- has presented on 26th May 2008 and the same was returned since insufficient funds. How can they present a cheque without any intimation or letter or notice.

So I request Axis Bank should give clarity on this issue, as this is first time in my life of 10 years service a cheque is bounced/returned.

This is very serious concern for me.

Thanks & Regards,
Srinivas Gutti
[protected]