[Resolved]  B. E. S. T. Undertaking — Bad Bus Stop and Irregular Service

Address:Maharashtra

To
Shri A. S. Tamboli (Public Relations Officer)
Smt. Sumitra V. Samant (Dy. Public Relations Officer)
Brihan Mumbai Electric Supply & Transport Undertaking ,
Mumbai.

To
Mumbai Mirror,
Mumbai.

I think the pictures tell the story. So I will just write 'its a shame.....'

This is the Bust Stop at Ghatkopar Pipeline (next to BMC Water Division office). Despite my complaint 6 months back, nothing has been done about this.

1. It's become free publicity zone for most of the politicians. Sometime the hoardings are so big that they cover the entie busstop. (See Img.05228)
2. The footpath was raised to install a new bus stop I think 3 years back.(See Img.0179). Still there is no signs of the new bus-stop. I have been a daily commuter on this route since last 5 years now. In fact the less important lane opposite 9 Andhrei link road) have new stops.
3. The buses are parked good 2 meters away (See Img.5232.) from the stop...so people stand on the road and not the raised platform. In a way creating a traffic jam on the road.
4. rain or no rain, there is always puddle of water near it (See Img.5232). Buses come and splash water. in rainy season it becomes very difficult to board the buses.
5. The backside of the old ruined bus-stop has become a dumping ground and sleeping area for beggars constantly stinking.(See Img.0180-83)


Thanks

Kamlesh Mehta
[protected]

[protected][protected][protected][protected][protected]

My Earlier letter.....

Dated.:[protected]

To
Shri A. S. Tamboli (Public Relations Officer)
Smt. Sumitra V. Samant (Dy. Public Relations Officer)
Brihan Mumbai Electric Supply & Transport Undertaking ,
Mumbai.


Sub.: Frequency of Bus No. 305 & State of the Ghatkopar Pipeline Bus-Stop

Dear Sir/Madam,

I have been regular traveler by Bus No. 305, running from Ghatkopar to Tardeo. There are two issues that I would like to draw your attention to.

First of all let me tell you that the frequency of the bus is very poor compared to the other buses. Buses are canceled at will and are re-routed to other areas. I along with some other commuters are suffering quite a lot because of this. Since there is only one bus going to Dadar (West) area, we don’t have any other choice left. We would request you to either start another bus which goes through that route or at least till Worli Naka or improve the frequency of the Bus No. 305.

Secondly, the stop where we catch the bus from i.e. Ghatkopar Pipeline Stop (adjacent to water division office) on Agra Road is really in a shameful state. You can see the attached pictures to give you some idea. I don’t think I should be writing anything on it since the photos are telling the true story. How can such a major bust stop be in such a horrible state? With dug pavement and a public urinal beside, it has become a stinking dump yard. Where most of the bus-stops have been replaced by new one, this one has been completely ignored. Also a lot of political pretty are using this remaining old stop as their publicity medium.

If the frequency of 305 was a grave issue, this one is even worse. I hope you would be doing something about it immediately or else I won’t have any other option but to turn to Media and publish these photographs in them.


Thanks.

Kamlesh Mehta
Mob. [protected]
(Commuter by Bus No. 305)
+7 photos
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Best hopeless — BAD condition of AS busses

I came from AS 461 from mulund to kandivali (08 :40). Even though we informed the bus drivers to not to bring the hopeless AS old bus as it doesnot have any pickup and it had crossed the limits of my and other commuters patience. for a distance of 1 hr it took 2 hr to reach my destination. My two days, my half day salary was cut from office because o[censored]r bad condition of the busses.
Repeatedly complaining about the bus, they sill ply on the roads. Iam really tired of complaiingtherefore iam producing the same complaint in the news paper against BEST.

Kindly take the necessary actions as daily commuters are facing raj of BEST people.

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