[Resolved]  Bag It Today — Miscommitment from the sales manager of bagittoday

Address:Delhi

I just want to report what all i experienced through bagittoday. In December i placed the order for almost 2.20 lac rupees. Only on the condition that if i will recieve my orders on the specific day, only within 4 to 5 days of placing an order.

Their Sales Manager Mr.Rajeev Kapoor came on call and he promised that orders will be delivered within 4 to 5 days. He asked me to place an order for more amount. That is the reason the order was for 2lac 20 thousand rupees.

He (Rajeev Kapoor) told me that i will recieve a call from the verification department and told me to say yes to everything, he told me that i only need to say yes in the verification call from them and he ensured me that i will receive the order on time as i live in Delhi.

When i did not receive the order on time, i called them back again and asked them to pay me my money back. It took almost 5 months to return my money, which with interest and finance charges and late payment fees costed me 26000 rupees.

Also i faced lot of difficulties when i called them back, it really wasted lot of time for me, i wrote an email to their CEO Mr.Salil Kumar and i got the call from their manager today Morning that they will give me the goods sum of Rupees 60000 as compensation as the issue caused me lot of time waste and my credit history with the bank also effected. My credit limit was around 8 lac which has been reduced to 6lac 59thousand now due to the late payments.

Now they are saying that they will give me the goods of 13000 or 14000 as that is the value their department has calculated.

Again they miscommitted because previously their manager did the fake committments and now again their manager told me that i will get the goods of 60000 as compensation and now they are not ready to give that as well.

Generally they should pay me the 26000 and the goods as well as compensation as that has costed me my time and lot of depression.
They are not ready to transfer the money in my credit card and saying that they will give me the goods of 13000 or 14000. I dont really need any goods as indirectly i am paying for the goods.

This is the worst experience i have ever gone through and bagittoday is the worst organisation and no-one should ever purchase anything from them. As they do miscommittments.

Please help me resolving this matter.

CEO email id of Bagittoday: salil.[protected]@intoday.com
Email id of Bagittoday.com: [protected]@bagittoday.com
Number of Bagittoday: [protected]
Their Manager Narendra Kumars Number : [protected]

Regards,
Anuraj Bhadana
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Aug 13, 2020
Complaint marked as Resolved 
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Bag It Today — Miscommitment & fraud by Sales team of Bagittoday

On Saturday,07.08.2010, I recd call from BagItToady stating that I have been declared as winner for gold box offers where I would get an assured gift of Cash or Jewellery voucher for rupees 110,000 & as per them these vouchers can be used at authorized outlets of Baggittoday in our city . & they forced me to make 4 transaction ( Transaction Nos:[protected],[protected],[protected],[protected]. Now when I called customer care on 08.08.2010 they suggested to call on tuesday 10.08 as data was not updated in system, when i called on 10.08.2010 I came to know that these vouchers are only applicable for online shop of Surat Diamonds & nowhere else, also these voucheres are discount vouchers (Not Shopping vouchers). Then requested bagitttoday to cancell my all four above stated stransactions through mail on 10.08.2010 to id '[protected]@indiatodaybookclub.com', i have not recd any responce from them. request you to hep me in this regard.

Thanks
SSJadhav

Five Star Sales — no order found/ did not receive

I placed an order for a GPS with Five Star Sales @ Amazon Marketplace. My credit card was charged 204.00 and I received a notice saying it was shipped. I can't track it because when I type in the order number, "track my order" says no order found. So I searched for information to contact Five Star Sales. No information found. There is no contact number for Amazon or Five Star Sales... so who do I talk to regarding my order they claim I didn't pplace, but they charged me for?
Hello Sonu,

I hope this time bagittoday guys will keep their committment, and lets see how this matter resolves.

Regards,
Anuraj Bhadana
Things are worst with bagittoday. even though i have mailed to their CEO, there managers contact me and says that we cant do anything, just because of the bagittoday guys my credit limit has been reduced as well, it had effected my bank reputation.
Hello Sonu,
I request you to check all your outgoing calls in the month of december to me. My number is [protected], , , You can see some calls by Mr.Rajeev Kapoor who called me and told me to say YES to everything on the Verification call.

He promised me that he will contact me back immediately after the verification call and will ask for the packaging of my order.
He called me back and said that we can deliver you the order same day since you are in Delhi.

I think this is disgusting that you guys are training your Managers to make the fake committment.

The recent incident was when your manager MR.Narendra Sharma called me and told me that in the compensation he will give me the goods of Rupees 60000, and then in the evening he told me that he can only offer me the mobile phone of 15000 Rupees.

For your kind information i use Iphone, i dont need that phone from you guys.

Please look into this matter urgently, i am going to send a notice by tomorrow.
Wow This is Amazing, i had sent an email to [protected]@bagittoday.com and still no response; it ha been 2 days now. I know this company just makes everyone fool and would never do anything for the customers.
I have not recieved any response from you guys yet.

Wow,
Even though i had contacted the CEO and this is just what i got, now my credit card account has been suspended just because of you guys did not payed me the money on time and now this is all crap. Just because of you guys i have got the bad image with the bank, now forget about the 50 or 60000 i will drag you guys in the court and you are gonna compensate for everything.
No reply yet from anyone, just because of these bagittoday guys, my credit card has been suspended. Please do something so that i can get justice on this case.
I had been regularly buying articles from bagit today. I was repeatdly contacted by Ankush jain introducing as sr manager for holidays package. I ahd bookedd my stay in bangalore for jan 27-31. I told if I get a stay in hotel lalit Ashok then only I will opt. I was told if I book combo(2 pacakages)then I will be booked right away in lalit Ashok and 25 yrs membership. I believed and booked andwas assured a trolly bag also. latewr I was contactd and was told that I have been selected as a special customer and can get a item of choise by converting holiday package to the said selected item.i selected Sony LEd for which i paid for 2 packages and was assured of free blackberry gift. Again I was contacted that I can get a Dell laptop by buying 2 more packages, one now and second later next month. I did theat. I had received a call from bagittoday courier confirming my address and assuring that the items have been sent for custom clearance and despatch. Now I have not received any furthert confirmation nor Ankush Jain responding to my acall and also courier have banned incoming from my No. Pl rever as I not evem in my dreams can expect it from such a big reputed India Today group.I request Mr.salil Kumar to look into the matterand revert with his expert opinion if such a practice exists in the group.
Best regards,
Dr.C.K.sehgal
[protected]
Dear Mr. Sehgal,

I am also a victim of same by bagittoday team. We have to unite them and file the case against cyber crime and do FIR against these fraud people.

To: [protected]@bagittoday.com; [protected]@bagittoday.com; [protected]@bagittoday.com; [protected]@bagittoday.com; [protected]@bagittoday.com; ravinder.[protected]@intoday.com
CC: salil.[protected]@intoday.com; [protected]@hotmail.com
Subject: RE: INDIA TODAY: Order ID is: [protected] & [protected] Status
Date: Wed, 19 Dec 2012 05:30:44 +0000

Dear Salil, ravinder, Rahul and Prateek,

Awaiting input from your side for wrong commitment from Rahul and Prateek. Need response from rahul and Prateek long with Management Team.
Dear All

Iam also a vistim of Bag it today group they have cheated 54000 rupees from me.the number from where i got the call is [protected].I think something wrong is happening within this company

abhishek gupta
[protected]@rediffmail.com
Dear All,
I am also a victim of (cheating) 'Bag It Today'. But we should find a way out so that these criminals can be brought behind the bar otherwise they will continue looting people.

Rajeev
[protected]@yahoo.co.in
REALLY I HAVE THE SAME EXPEIRENCE

WHILE PLACING ORDER OF DIAMOND(COMBO OFFER) THEY SAYS WILL HELP U IN RESAL OF DIAMOND RECIEVED 3 TO 4 CALL FOR SAME ..AFTER THREE DAYS NOW CALL CAME & LADY SYING U CANT RESALE THE DIAMONDS WHICH U PURCHASE FROM US..( ORDER AMOUNT 13999 + 29999=44K)
THIS MEANS SELLING NON GENUNE??? OR THEY DONT HAVE WORK JUST HARRASHING CUSTOMERS BY CALLING & TAKING ORDER AND AFTER ORDER SAYS SOME NONSENSE REASON & CANCELLING THE ORDER
IS THERE ANY BODY WHO LISTEN THIS
A.K.SHAIKH
[protected]
im also a victim of bagittoday indiatoday holiday packages height is that they havent given me any order id or anything

dr. mr. slail kumar pls refund the amount or else u must already faced the consequences and i dont want to repeat them on you..
my name is swetang shah
[protected]
yes I also have the same experience with bag it today. No body should purchase from bag it today.


Shame on bag it today for your pathetic service.
bagittoday will not keep up their words and they are cheater.

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