Bajaj Allianz — policy not issued

Address:

Faridabad, Haryana

Bajaj alianz had renewed my car insurance in july and a agent contacted me for the same,for the last 4 years since the car was purchased , i am having the insurance from the same company. The agent issued me a covernote and told me that the policy will be recieved in 7 days. Sine 24th july the policy has not been recieved. On contacting the agent , he says since you have taken claim therefore the policy cannot be issued. on further talking to the branch head in Nehru place delhi on 21st aug,10 , he told me that he will get the policy issued. now as of today(5/9/10) the policy has not been sent or any information or contact or call whatsoever from the company has not been recieved. It is totally a lack of responsible behaviour and customer harrasment on the company's behalf. If this is the state of affairs of a big company like bajaj alianz that it is really a pity and shameful.
My Contact information: Kamlesh kathuria, email id: [protected]@gmail.com