Date: 5/1/09
From:
T G SUNDRAM
To:
Bajaj Allianz Insurance Co Ltd
Pune
Dear Sirs
Subject: PROPOSAL NO. [protected]
Vide above proposal, I have applied for Bajaj Allianz Insurance Policy (ULIP) and submitted a DD for Rs.36, 000/-.
More than 2 months back, I have applied for this policy.
I received a letter from Bajaj Allianz two days back stating that I have to undergo a medical exam.
After reading the letter, following thoughts have come to my mind :
· Why did it took two months (in this jet age of today with all modern communication and infrastructure facility available) for Bajaj Allianz; just informing me to undergo medical test.
· To the best of my knowledge, in general practice medical tests are done before applying for the policy and not after applying for the policy. Please correct me if I am wrong.
· The agent did not tell me that I might have to undergo medical test prior to application or post application.
· Are Bajaj Allianz follow proper guidelines of IRDA in this regard ???
· What are the exact IRDA guidelines in this regard ???
· What checks and controls Bajaj Allianz have to monitor that their agents are 100% transparent in giving all the information to the customer before applying for the policy ?
· I personally feel that it is a breach of trust, as I was not informed in advance about this.
· My faith in Bajaj Allianz is lost due to this episode.
· Kindly arrange to refund my Rs.36, 000/- immediately (without deducting a single rupee).
· I would be happy my queries are answered point by point.
· I am also thinking of IRDA on this issue.
Regards
T G Sundaram Iyer
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