[Resolved]  Bajaj Capital — FAKE BAJAJ CAPITAL COMPANY

Address: Bangalore, Karnataka

Hi
I am a resident for Bangalore. We also happen to be long-time customers of BSNL. Today (Saturday,[protected], we got a call on our BSNL landline from a person by the name Shruthi (Mob no. [protected]) claiming to be from BAJAJ CAPITAL. She said our number had been selected for a special offer that is in tie up with BSNL - a free lifetime Insurance cover of Rs. 1 lac from BAJAJ CAPITAL. She further told that we would get this absolutely free and we would not have to pay any premium or EMI or any amount whatsoever. We were just required to come in to their office with our Election ID proof and collect our original policy document from them.
The address given was:
BAJAJ CAPITAL,
78/2, 3rd Cross,
Near Ballard Residency,
Mayo Hall Stop,
Residency Road,
Bangalore.
She asked us to come in before 3pm as it was a half day. A free insurance cover of 1 lac? For Lifetime? With absolutely no payment or premiums? Where does the amount come from then? Not unless someone is sponsoring this!
I then proceeded to check the website of BAJAJ CAPITAL. There was no such offer listed. Then I checked BSNL website. Nothing there either. Weird! I then contacted the toll-free customer care number of BAJAJ CAPITAL[protected]. The agent at the other end wasn't aware of such an offer either. I was advised to contact the registered office in my city. I then contacted the registered associate advisors network office for BAJAJ CAPITAL on M.G.Road[protected]. I told the agent there the reason for my call, and other details such as name, phone no. and address given by the caller. She immediately told me that the company claiming to be BAJAJ CAPITAL on Residency road was a 'BAJAJ CAPITAL COMPANY Ltd' and was in no way part of the 'BAJAJ CAPITAL' group and that I should investigate the details properly before any investment as BAJAJ CAPITAL would not be held responsible. I then contacted 'Just Dial'. They had BAJAJ CAPITAL registered on MG Road, a BAJAJ ALLIANZ elsewhere, a BAJAJ FINANCE Lending service elsewhere but no BAJAJ CAPITAL on Residency road.
So, this fairly convinced me that this is a fake company abusing the 'BAJAJ CAPITAL' name.
I then contacted the mobile no. given asking for Shruthi pretending to query for further details.
It was another lady who then called for Shruthi and then finally I got her on the line. I asked her to give me the details once again as she had spoken to my dad earlier and I would like to know the details as he wasn't clear. She told me the same story again that out BSNL number had been hand picked for this offer. Yes this was a lifetime general insurance cover for a sum of Rs. 1 lac, absolutely free. I asked her to explain how this works. She said she will get another person to call me back and explain the details. I got a call back about 10 mins later. This time the call was from a Sandhya ([protected]), who claimed to be a senior person and frankly, was quite rude in her manner. When I asked her to explain how this policy works, she just said that the details as explained by Shruthi are correct. So I said, 'we just need to come in there with our ID-Address proof and no deposits required, you guys would register us?' And she said 'No, there is no registration and all. Everything is already done. You just need to come to collect the original document'. That was funny. No registration! No premium! Just show your ID and Address proof and there you go.. your lifetime insurance cover of 1lac from Bajaj Capital! When did life become so easy??
If this was the case and considering the plethora of customers with BSNL, there would be a literal stampede at that claimed office, BAJAJ CAPITAL would be making headlines big time and we would be hearing about this in every newspaper, news channel and surely every customer care agent of both BSNL and BAJAJ CAPITAL would be glad to confirm this info. But No. No one was even aware of anything like this.
When I pointed out to this Sandhya that I had checked with the registered office of BAJAJ CAPITAL in MG Road and told her about was advised to me, she quickly became defensive claiming that that agent had given wrong info and that they are very much part of the BAJAJ CAPITAL group and that she has been with the company for 3 years now as if that should show the credibility of her words or that company. When I asked if there was a still more senior person, say, a manager or someone, I was told that she happened to the most senior point of contact there. I lost it there. I couldn't take any more of her bull s*** or her crappy attitude. I told her to go on with her fake calls elsewhere and not to disturb me ever again.
But certain things puzzle me. When I called the MG Road office of BAJAJ CAPITAL and enquired about this company, the moment I told them about residency road office, the agent told me it's in no way related to the BAJAJ CAPITAL Group. So they were aware of the existence of such a company, so why no action taken about it? Does BAJAJ CAPITAL know that this fraudulent group goes about calling people introducing themselves as calling from BAJAJ CAPITAL and not revealing their real identity. The BAJAJ CAPITAL Group is quite well-known and most people recognize that name immediately. And that automatically makes people believe in this incredulous offer just because it's BAJAJ CAPITAL! This not only dupes people but also spoils the name of BAJAJ CAPITAL.
And another, is there any entity that can be contacted by the public to lodge a complaint about such fake companies? Some organization, a number or an email id who can take in this complaint and take some action?
Well, I have done whatever little I can to stop other people from getting duped. But will I get answers to my questions or will this blog really have any impact? That's a million dollar question!

Good day guys. Try mailing this around to your contacts. May be that can have some impact!!
Was this information helpful?
No (2)
Yes (7)
Aug 13, 2020
Complaint marked as Resolved 
 
7 Comments

Comments

bajaj capital insurance broking co ltd — not receive pf amount

Dear sir ,

My self Chirag patel s. and i m the x employee of bajaj capital ahmedabad branch my Employee I D is 1144.
Here i write this mail because still i m not getting Full and final ammount and P F ammount .i already summit the PF form No.10 c (E.P.C) and form no. 19 before six month.my employee and P F form deail are as below.

NAME : Chirag Patel S
EMPLOYEE ID : 1144
DEPARTMENT : AHMEDABAD (IPC)
LOCATION : AHMEDABAD
BUSINESS CODE : 40782
DESIGNATION : TRAINEE CLIENT RELATIONSHIP EXECUTIVE
FATHER NAME : SEVANTIBHAI
GRADE : B4
DOB : 15/08/1984
DATE OF JOINING : 26/08/2006
DATE OF LIVING : 12/08/2007
PF NO : DL28730/1144

From the above information please let me know that what is the status of my Full and final ammount and P F ammount reply me as soon as possible.


Thanks & Rgards
Chirag S patel
(m) +91 [protected]
This is an interesting case. I came to this page since I received a similar call today and wanted to check on the Internet about this Bajaj-BSNL offer. It is good that this person has taken the trouble to check with the company and also post his/her findings here for the use of others.

My purpose of finding about the genuinity of this company has been satisfied. But I am still thinking whether I need to gather more information by personally visiting the place and collecting the Bond or simply ignore the call.
naavi
I visited the company on 31st July 2011 and need to place my modified views.

The Company is Bajaj Capital Insurance Broking Ltd. The Residency road office is not listed in the www.bajajcapital.com as a branch.

There was an offer of BSNL in 2008 which was in place only for one year. The company seems to be using this old offer as an excuse to call the BSNL owners and to that extent misrepresenting.

Otherwise it is like one of those marketing companies which invite you to their place with a small value gift and force you to sit through a presentation where they are likely to sell you an insurance scheme.

Though I finally refused to take any new insurance policy, I have been given the Personal Accident Insurance Policy for Rs 1 lakh from the National Insurance company. The IRDA code quoted is : 91, 241 (In the list of insuance brokers, the certificate for Bajaj capital is shown as 241. However the License Code No of Bajaj Capital Ins broking limited is shown as CB 042/02)

During the discussions there was one interesting technique used by the company. In the noicy room, suddenly a bell was rung. All the marketing people stood up. There was an announcement that I had become a member of the Bajaj family and accepted an insurance policy of Ajeev Anand, of Bharti Axa Ltd. The fact was that I had not taken the ajeev anand policy though I had accepted the Accident Insurance Policy and therefore may be called technically a member of the bajaj family. What this achieved was that every body else in the room thought that I had taken a policy. There were several other rings and only those persons who had not taken the policy were perhaps aware that it was a gimmick.

Summary: The company is using a marketing strategy to get people to their premises and listen to the marketing pitch. In return they have given a Personal Accident Insurance Policy for one year for Rs 1 lakh. Though we have been promised a life time policy. The policy is valid only for one year and each year we need to go through the drill of listening to the marketing presentation of over 1 hour to get the policy renewed. The value of the policy is Rs 40 only.

All the effort was not worth the benefit.

It may be good for IRDA to stop this marketing gimmick.
Naavi of naavi.org
I too got a call few minutes back from so called "Bajaj Capital" barton Center 2nd Floor Unit 210. Caller name was Naveen and when I asked back several questions he transfered call to Nandini. She stated that what ever Naveen explained about Free life time life coverage insurance is true. And it is only for few selected couples. She was in a hurry to get an appointment from me to visit their office today itself. I also asked her to share any web page where I can see this "Free Policy" details, she said I can't find anything like that in web or in Bajaj Capital website. Then I said will come back after 15 minutes. Then I found this page when googled. Thought I will also share my experience so that like me others also can same their time and money in this scenario.
I too got a call few minutes back from so called "Bajaj Capital" 374, RR Complex, Above Raja Shahib Showroom, Lane No.1, Raja Park, Near Panchwati Circle, raja park, Jaipur - 302004 . Caller name was ... and when I asked back several questions he transferred call to manager. She stated that what ever ... explained about Free life time life coverage insurance is true. And it is only for few selected couples. She was in a hurry to get an appointment from me to visit their office today itself. I also asked her to share any web page where I can see this "Free Policy" details, she said I can't find anything like that in web or in Bajaj Capital website. Then I said will come back after 15 minutes. Then I found this page when googled. Thought I will also share my experience so that like me others also can same their time and money in this scenario.
Yes we also experienced same.. Actually i didn't know about that.. But my dad got call from this fake company telling that you had who 1 lack bond and come to our office with your spouse to claim your bond.. So i had don't ideal about this.. I went with my dad.. They bring us inside and enquiryed about our family.. And stated to explaining about their policy .. Nothing it was new marketing statergy to reach ppl.. And finnally they gives that national safety claim bond... And it was no use.. If you've work just ignore a call.. If want a time pass .. Attain the call.. That's it..
I jus got a call frm a diff number claiming the exact details as mentioned above!! and wen i askd dat lady to give me a website so i can verify dis she juz told she will call back later with the details n tell!! So i tot it was suspicious dat a person frm de same company doesnt knw abt their website so i googled dis issue and i came across ur post!! Thanx a ton!! Dis was very helpful in clearing my doubts!! Nw i'm gona troll them de nxt tym dey call!! :D

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Capital
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    81%
    Complaints
    138
    Pending
    0
    Resolved
    110
    Bajaj Capital Phone
    +91 11 6700 0000
    +91 11 4169 3000
    +91 11 3988 1010
    Bajaj Capital Address
    Mezzanine Floor, 97, Bajaj House, Nehru Place, New Delhi, Delhi, India
    View all Bajaj Capital contact information