[Resolved]  Bajaj Electricals Limited — defective microwave 2100 ETC- worst customer service by bajaj electricals-

Address:Mumbai City, Maharashtra

Sir,

Our Bajaj 2100 ETC, which is not even a year old not functioning sinci August 2010.I have lodged a complaint and reminders for no positive response with Bajaj Electricals (Complaint nos. 433651 dt. 09/10/2010, 449552 dt. 06/11/2010 and lastly 462317 dt. 27/11/2010).

2 -3 times a representative from Bajaj visited us and informed us, that the fan is not suitable for the product and needs to be replaced...which after repeated followups and false assurances, was done on Nov.18th.The representative falsely assured us that the product is O.K.however, the problem dint stop

Till date, I have been following up with the Bajaj Electricals Customer care center (Mr.Naval) and R K service center daily but the ETC 2100 oven has not been repaired or replaced.

With such disgusting services.. I wud like to warn all the customers, that buying a Bajaj appliance is going to be the beginning of a Mental agony for them. "PLEASE DO NOT BUY ANY BAJAJ PRODUCTS" or be ready for harassment by the company by not providing the post service.

I want to mention that this product was sold to me by bajaj representative Mr. Zaki who visited personally at my home and insisted upon me to purchase the product. Pl. beware of bajaj representatives visiting your societies for selling their products.
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Aug 13, 2020
Complaint marked as Resolved 
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sir our model no is 3100E.from one month is not warking so pl attent .THAX MARSHAL MOBI NO [protected]
Dear sir,
As i am facing so much probleme in OTG-Bajaj from last 1 Mont..even i m regulary follow -up with your local service center bt.they are unable to provide requir parts(Panel) & now they are saying why u purchase that brand...parts is not availabe with us & u can thrown your product on road or go for Court case...So how much the pathetic respoce from your side & it's very bad experience...I m really mentally tourched by your service center..
Now i Just requst..Kindly provide me solution on Urgent basis other wise i will chosse other way(courtcase) for the same..

My address_
Advocate Ansar Ahmed.
Opp.risale wali masjid, Bangali Colony, Chawani, Gumanpura, Kota(Raj.), Pin-324007
Contact no.-[protected]

Your service center Address-Universal Electricals
Opp.vickram Chok, Nr.Jagdish Hotel, Ladpura, Kota
Contact no.-[protected]

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