[Resolved] Bajaj Geyser — Defective piece as it is not working properly from day 1 | |||
I have purchased a 15 Liter Bajaj Geyser and it is not working properly from the day1. After instillation it worked for 30 mins and later the power was not flowing in and i have contacted the dealer and he say he is not responsible for that and i need to call bajaj customer care..and bujaj customer care person came in after i call them and he repaired it and said it will work fine but when we switched on the geyser and kept it on for 40 min suddenly got some noise in my bathroom and to my surprise the inlet and out let pipes busted out and the steam cam out of geyser if some body was in bathroom they would have undergone a serious injuries(burns) i called the service center again and he came and said that it is the problem of inlet and outlet pipes and we replaced them now turned on the geyser it did not work he says that there is some thermostat problem..and it is not yet repaired... can some one guide me how to get a new geyser as i did not use it at least a day in proper condition...how should i take it to consumer court.... Service center guys says that they will repair it but not replace why should i go for a repair as i did not use it at least once..i did not purchase a second hand geyser right ... My number is [protected]. some one can help me how to handle this issue ..not happy with bajaj... Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
Bajaj Geyser — Geyser not delivered after repair
The repair guy took our geyser and told us it would be back in couple days. it has been two weeks and we dont have our geyser back. the telephone number of the person is [protected]. We dont exactly remember his name.Let us know what can be done.
My contact number is [protected].
Dear Customer,
We have received your complaint and we will ensure it is resolved soon
Regards,
Team Bajaj Electricals
We have received your complaint and we will ensure it is resolved soon
Regards,
Team Bajaj Electricals
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51, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400023
Bajaj / 15 litre Geyser — Geyser not working properly
My complaint no. - 6072 , dtd - 22/12/2009 in customer care centre of Bajaj , RaipurCustomer care no. , where I made my complaint are [protected] and[protected].