[Resolved] Bajaj Pulsar 150 — Poor Customer Service and cheat with customer | |
Dear Sir, My name is Manoj Gupta My father told me for purchasing a bike he told me that you should be buy Hero Honda bikes. because my father is also using hero honda from last six years his experience with Hero Honda very good and excellent. But I refuse to my father for purchasing Hero Honda I trust on Bajaj but Bajaj broken my trust my father is right. I purchased a Bajaj Pulsar 150cc from Bagga link Karol Bagh on Sep 2009. I am facing problems with bajaj bike with first service my all services from bajaj from three and fourth free service my bikes is vibreting and the shoker in not working properly . on 23.04.09 I service from Bajaj Auto ltd. Plot no.82, Fie, Patparganj, Delhi-110092 ph.22145831, 22145842. I service my bike on 23.04.09 for service and problem of shoker and disk break's voice they replaced shoe break and pad disc set, but there is no improment after service I feeling very bad after paying amount my bike's vibering and disk break's voice continue till now. I told him for replace shoker but he refused me I want to ask Mr. Rahul Bajaj and Bajaj Auto is Bajaj Pulsar's life only 6 or 7 month. I asked to service center's engineer that if you are unable to repair my bike can i repair on local auto workshop then they told me if you go outside your warraty was dead. I am suffering from 23-04.09 but they refuse me to change my bikes part within warranty. But there is (Bajaj Auto ltd. Plot no.82, Fie, Patparganj, Delhi-110092 ph.22145831, 22145842.) Mr. Rakesh Dutt he told me that we will repair your bikes shocker. Why I will repair Just within 6 Month Is the bajaj's bike's life only 6 month. I will never sugges to any one to purchase bajaj product they r not authrised to giving customer service. Thanks & Regards Manoj Gupta [protected] Reg No. DL 6S AC 0632 Purchase Date 07.09.08 from Bajaj Bagga Link Karol Bagh ENGINE NO. : DHGBRE70164 Service center who refuse me... Mr.Rakesh Dutt Bajaj Auto ltd. Plot no.82, Fie, Patparganj, Delhi-110092 ph.22145831, 22145842. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 15 Comments | |
Comments
pulser-150 — bad service
i have done 3 services of my bike from suman bajaj, noida and not setisfied any time, on my last service i told them that my bike tail lite is vibrationg and creating sound as i speed up the bike. but they handover without rectifying but on again complaining they checked that one screw was missing but they have not the one screw to tite, they call me after three days but when i reached they simply say they still dont have the screw... IS this the service we expected by BAJAJ AUTO??????The Brand image gets damaged somewere after such bad customer experience.
POOR SERVICE
Sir,
Ref: Vehicle No. KA04 EX 6182
I have purchased Bajaj Pulsar 150 from VST Bajaj, Prakash Nagar, Bangalore on 20.05.2009. Pulsar has made impression on me to buy so.
But recently I am facing one or other problems in my bike. Firstly, the sound of bike was rough, Mileage down, Handle Vibration and severe electric problem.
I have done all free services at the same showroom. But still i coulldn't find any improvement in the performance of Bike. Now recently I cant switch off my bike. Not even from Engine Switch or from Ignition Key. And finally bike gets off only when battery becomes dead.
So, last week, I shown bike to the same service centre where I bought. I made the complaint of such problems. But still I am facing the same problem even after I was charged for Rs 1400/-. Today, 19.05.2009, my bike is still in ur service centre. I am scared for which items u provides guarantee/warranty. I didn't find any kind of Free Guarantee/Warrantee in that bill.
I would be greatefull to you i[censored] intimate the concerned service centre so that other customers will get better service in future at least.
Awaiting your positive reply which would be favourable to your esteem customer.
With thanks,
Milton
[protected]
Sir,
Ref: Vehicle No. KA04 EX 6182
I have purchased Bajaj Pulsar 150 from VST Bajaj, Prakash Nagar, Bangalore on 20.05.2009. Pulsar has made impression on me to buy so.
But recently I am facing one or other problems in my bike. Firstly, the sound of bike was rough, Mileage down, Handle Vibration and severe electric problem.
I have done all free services at the same showroom. But still i coulldn't find any improvement in the performance of Bike. Now recently I cant switch off my bike. Not even from Engine Switch or from Ignition Key. And finally bike gets off only when battery becomes dead.
So, last week, I shown bike to the same service centre where I bought. I made the complaint of such problems. But still I am facing the same problem even after I was charged for Rs 1400/-. Today, 19.05.2009, my bike is still in ur service centre. I am scared for which items u provides guarantee/warranty. I didn't find any kind of Free Guarantee/Warrantee in that bill.
I would be greatefull to you i[censored] intimate the concerned service centre so that other customers will get better service in future at least.
Awaiting your positive reply which would be favourable to your esteem customer.
With thanks,
Milton
[protected]
Sir,
There is one correction in above Comment. Kindly read the first para as " I have purchased Bajaj Pulsar 150 from VST Bajaj, Prakash Nagar, Bangalore on 20.05.2008. Pulsar has made impression on me to buy so.
Your Valued Customer,
Milton
[protected]
There is one correction in above Comment. Kindly read the first para as " I have purchased Bajaj Pulsar 150 from VST Bajaj, Prakash Nagar, Bangalore on 20.05.2008. Pulsar has made impression on me to buy so.
Your Valued Customer,
Milton
[protected]
Dear,
I am complaining from last 1month to service center & customer care of bajaj auto my complain no is CR-9697, but no action has being taken.My complain is regarding seat couwling paint & lock upper mounting paint is being rub.
kindly do something for me or suggest me where i should go for solution.
With regards
Kislay Kumar
91-[protected]
I am complaining from last 1month to service center & customer care of bajaj auto my complain no is CR-9697, but no action has being taken.My complain is regarding seat couwling paint & lock upper mounting paint is being rub.
kindly do something for me or suggest me where i should go for solution.
With regards
Kislay Kumar
91-[protected]
Sir,
Ref: Vehicle No. JK14B 1771
I have purchased Bajaj Pulsar 180 from Devika Bajaj, Udhampur, J&K on 17.03.2009. But recently after 4 days I am facing one or other problems in my bike. Firstly, the sound of bike was rough and my gear are very hard then i reached your service center and your mechanic told me that u r problem will be sorted when u run your bike . After three week when my problem is not sorted i again reached u r service center then u r mechanic told me you have to wait for some more time and again in the end he told me your clutch plate r faulted it gave me a big shocked because ur company are not doing a good job because firstly they told me it will be all right after one or two week and after that told me it is damaged i know u r not giving me guarantee for clutch plate bt it was faulted from the launch period and one more thing my friend had buy a karizma bike from Sangam Automobile udhampur (J&K) and after four month (8, 000 km) company replace his clutch plate on good faith or u call customer faith my parents told me to buy Hero Honda bike because Bajaz not given good service to there customer but i told i have buy bajaz bike my all friends have hero Honda bike even Sangam Automobiles Hero Honda is my friend showroom . I m dejected with the behaviour of your manager who told me that we are not responsible but i know you can replace it .
At last i know u will sort out my problem asap.
With Regards
Gurdeep Singh
[protected]
[protected]
Ref: Vehicle No. JK14B 1771
I have purchased Bajaj Pulsar 180 from Devika Bajaj, Udhampur, J&K on 17.03.2009. But recently after 4 days I am facing one or other problems in my bike. Firstly, the sound of bike was rough and my gear are very hard then i reached your service center and your mechanic told me that u r problem will be sorted when u run your bike . After three week when my problem is not sorted i again reached u r service center then u r mechanic told me you have to wait for some more time and again in the end he told me your clutch plate r faulted it gave me a big shocked because ur company are not doing a good job because firstly they told me it will be all right after one or two week and after that told me it is damaged i know u r not giving me guarantee for clutch plate bt it was faulted from the launch period and one more thing my friend had buy a karizma bike from Sangam Automobile udhampur (J&K) and after four month (8, 000 km) company replace his clutch plate on good faith or u call customer faith my parents told me to buy Hero Honda bike because Bajaz not given good service to there customer but i told i have buy bajaz bike my all friends have hero Honda bike even Sangam Automobiles Hero Honda is my friend showroom . I m dejected with the behaviour of your manager who told me that we are not responsible but i know you can replace it .
At last i know u will sort out my problem asap.
With Regards
Gurdeep Singh
[protected]
[protected]
hi, its sagar thapa from bhaktapur nepal.i brought new pulsar 150 cc reloadaed from S&S ENTERPISE BAJAJ show room.i brought itbefore 2 month.with in 15 dayz i brought my disk brake doesnot work.it jus act as a drum brake.i said to service center thy said u should change it cost rs.7, 000.they said we cant change.
i said i[censored] cant change then repair it.they repair and it work bt again now it doesnt work.i complain they said u must change, theh how can i change for new one.i said its on warrenty bt they dont care.what shall i do???i sud change my self or not.
i trust bajaj bt bajaj broke my trust.
i had up to now change change many knots, brake shoe and digital tooo.
i think every one its bajaj what givs u trouble.so i dont trust bajaj.its too pooor.
sagar thapa bhaktapur
student, khopow engenering collage
bhaktapur nepal
i said i[censored] cant change then repair it.they repair and it work bt again now it doesnt work.i complain they said u must change, theh how can i change for new one.i said its on warrenty bt they dont care.what shall i do???i sud change my self or not.
i trust bajaj bt bajaj broke my trust.
i had up to now change change many knots, brake shoe and digital tooo.
i think every one its bajaj what givs u trouble.so i dont trust bajaj.its too pooor.
sagar thapa bhaktapur
student, khopow engenering collage
bhaktapur nepal
I have purchased Bajaj Pulsar 220 cc (on 19/09/09 and now k.m. is 1800 only) from nice bajaj, Paras, Udaipur, Rajasthan.
1.Oil leakage from gear side (till 4 time) but it is not solve.
My bike no. is RJ 27 SM 100
I have not problam with staff thay are very cooperative with local services. Mr.Digpal singh and one person in service department.
Plz. do something other wise who are by this bike.
Thnx
Kr.Mahendra Singh Panwar
[protected]
1.Oil leakage from gear side (till 4 time) but it is not solve.
My bike no. is RJ 27 SM 100
I have not problam with staff thay are very cooperative with local services. Mr.Digpal singh and one person in service department.
Plz. do something other wise who are by this bike.
Thnx
Kr.Mahendra Singh Panwar
[protected]
hi i am Kapil From JALANDHAR, PUNJAB, i have tvs sports bike (16nov2009), from the first day i m facing the jurking problem. when ever i put first gear the bike jurk so badly, even sometime the jurk is to much, i cant control it. when i complaint to the service center the said they cant do anything. WHTS THIS MAN??????????????
i am not satisfied with this bike, and CANNOT RECOMMEND TO BUY THIS BIKE. SUCH WAISTAG OF MONEY. its a headache bike
Kapil Bhalla
[protected]
i am not satisfied with this bike, and CANNOT RECOMMEND TO BUY THIS BIKE. SUCH WAISTAG OF MONEY. its a headache bike
Kapil Bhalla
[protected]
Pulsar 150 cc given for service on 07.09.10 by 18.30 hrs with committed date of giving back on 09.09.10.with R.K. Bajaj By pass Road Maduri.
Till now I have not got the bike and I am sorry to say this is not the first time.In Madurai every time I am facing this issue. Request to confirm what is control mechanisam you have with your dealer for sales and service after sale. Is there any audit you are doing regularly. I Feel Bad why I have purchased Pulsar when lot of other bikes like Appachie from TVS and Honda with Different model viz:Shine unicorn etc and Suzuki.
If you take customer survey you will agree with me most of Madurai customer feel the same, may be they are not able to communicate, either they are busy or they dont know where to log the complaint.
Till now I have not got the bike and I am sorry to say this is not the first time.In Madurai every time I am facing this issue. Request to confirm what is control mechanisam you have with your dealer for sales and service after sale. Is there any audit you are doing regularly. I Feel Bad why I have purchased Pulsar when lot of other bikes like Appachie from TVS and Honda with Different model viz:Shine unicorn etc and Suzuki.
If you take customer survey you will agree with me most of Madurai customer feel the same, may be they are not able to communicate, either they are busy or they dont know where to log the complaint.
The above complant given by A.Sundaar Plot No.5, Vazhavandan 1st Cross, Ramamurthy Nagar, C.I.T.U . Colony, New Villangudi, Madurai-625018. Mobile No: [protected].
Sir,
My name is Rohan Shrestha..I am from Nepal.I had recently bought Bajaj Pulsar 150 because I need mileage and good looking bike..I am a BCA scholar..
I am very much hurt by The Costumer Service Center's Front Staff of 'SINHAL BROTHERS' which is in BIRATNAGAR, Nepal . Ph. Number:+[protected].Their behave very rude to us (me and my friend) and does not care about the problems of my bike..
Within a week, when i purchased my bike.. its front mud guard screw was lost..But I can't got it in service center neither buy it(from 4 month)...I had searched it in market too but i can't find it.My gear shifting and clutching have a problem, my parnts ude to scold me for that but what can I do when Service Center does not care abot it..
I would be greatefull to you if you intimate the concerned service centre so that me and other customers will get better service in future at least.
Awaiting your positive reply which would be favourable to your esteem customer.
With thanks,
Rohan Shrestha
My name is Rohan Shrestha..I am from Nepal.I had recently bought Bajaj Pulsar 150 because I need mileage and good looking bike..I am a BCA scholar..
I am very much hurt by The Costumer Service Center's Front Staff of 'SINHAL BROTHERS' which is in BIRATNAGAR, Nepal . Ph. Number:+[protected].Their behave very rude to us (me and my friend) and does not care about the problems of my bike..
Within a week, when i purchased my bike.. its front mud guard screw was lost..But I can't got it in service center neither buy it(from 4 month)...I had searched it in market too but i can't find it.My gear shifting and clutching have a problem, my parnts ude to scold me for that but what can I do when Service Center does not care abot it..
I would be greatefull to you if you intimate the concerned service centre so that me and other customers will get better service in future at least.
Awaiting your positive reply which would be favourable to your esteem customer.
With thanks,
Rohan Shrestha
Pulsar 180cc Battery Flat
Sir, Pulsar 180 cc Bike In 2013 Model In 22.03.2013 at Erode Show room, I Want new Battery Clime the Details, And Put on the New Battery Very urgent SirCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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