[Resolved]  Bajajallianzlifeinsurance.com — customer grievance

Address:Gautam Buddha Nagar, Uttar Pradesh

To,
The Consumer forum
Sub: customer grievance

Sir,
With a great respect, I beg to say that I have taken single premium policy for my sister (Rita Devi) three years back on 12th dec.2007.
Policy no.-[protected] & [protected] from Bajaj Allianz insurance com.
That policy I have taken through their agent (Ram nath mourya, mob-[protected]) &manager(Mr. subhash,mob-[protected]).they have physically visited my sister’s home in the presence of me and filled the proposal form ensuring that single premium policy is being given.[I have also an evidence in support of this assurance as mobile voice recording .
But they have given regular premium policy that matter was discovered when after three year completed I approached the office with my Sister’s husband ( JIJA G ) and asked my matured amount. I have been denied of any amount due to foreclosed policy. I have complained branch manager about miss selling with proof bur they are not co-operating me.
I am helpless and not getting to do anything. please direct me. It is the matter of customer grievance.I have mailed head office yesterday and today but no response yet.

Sumant kumar
Add.-4/24,saket block,mandawlli
New delhi-110092
Mob.-[protected]

Policy holder-Rita devi
Policy no-[protected]
[protected]
Branch-A-3,2nd floor,sec.-4
Noida,u.p.-201301
Tel:[protected],4731066











To,
The Consumer forum
Sub: customer grievance

Sir,
With a great respect, I beg to say that I have taken single premium policy for my sister (Rita Devi) three years back on 12th dec.2007.
Policy no.-[protected] & [protected] from Bajaj Allianz insurance com.
That policy I have taken through their agent (Ram nath mourya, mob-[protected]) &manager(Mr. subhash,mob-[protected]).they have physically visited my sister’s home in the presence of me and filled the proposal form ensuring that single premium policy is being given.[I have also an evidence in support of this assurance as mobile voice recording .
But they have given regular premium policy that matter was discovered when after three year completed I approached the office with my Sister’s husband ( JIJA G ) and asked my matured amount. I have been denied of any amount due to foreclosed policy. I have complained branch manager about miss selling with proof bur they are not co-operating me.
I am helpless and not getting to do anything. please direct me. It is the matter of customer grievance.I have mailed head office yesterday and today but no response yet.

Sumant kumar
Add.-4/24,saket block,mandawlli
New delhi-110092
Mob.-[protected]

Policy holder-Rita devi
Policy no-[protected]
[protected]
Branch-A-3,2nd floor,sec.-4
Noida,u.p.-201301
Tel:[protected],4731066
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,


This is in reference with your complaint, our representative has called you and informed that the policy is foreclosed hence we cannot refund the full premium amount. For further reference your itrack no.10011135.

Regards,
Bajaj Allianz

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