Comments
I purchased "Kutchina Vogue" on 29.01.2011from Lokenath Appliances, Baghajatin, Kolkata- 700092. Oil is dripping on from the small oil cups on the gas oven and sometimes on the food itself. Most of the time during working hours the phone of the service centre is deliberately kept switched off. However if luck favours and one gets them over phone they after much enquiry give a complaint no. and the matter ends there. Not only the product their Post sale service is also very very poor. I w'not recommend any body to buy Kutchina Chimney.
Reply
Dear Customer,
Thank you very much for informing us about the inconvenience regarding our product or service..We sincerely regret the inconvenience cause to you.But we ensure the speedy resolution of your problem.Kindly contact us at[protected] or email us at [protected]@kutchina.com with reference no. Complain/K009 or reply us with your contact no. so that we can take immediate action in this regards.
Regards
Kutchina Customer Care
Thank you very much for informing us about the inconvenience regarding our product or service..We sincerely regret the inconvenience cause to you.But we ensure the speedy resolution of your problem.Kindly contact us at[protected] or email us at [protected]@kutchina.com with reference no. Complain/K009 or reply us with your contact no. so that we can take immediate action in this regards.
Regards
Kutchina Customer Care
91%
Complaints
592
Pending
23
Resolved
530
20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157