Barclay Credit Card — No corditnation between any CCR & harrasment everyday from barclays

Sir,

I am the customer of your Barclay card having card no [protected], I am totally fad up by your CCR’s because there is no single & stable wording of customer care representative of Barclays.

I have two issues with you

I received a call from your customer care on near about 20th may that your outstanding is "18000" we converted it into reducing EMI of 1757. You have to give a cancel cheque and signed a ECS form. I ask for the coming payment on due date she said not to pay & your card going blocked if you need card you can apply another card.
After 2-3 days person come and collected the cancel cheque and signed the ECS form and he also told me there is no need to pay the coming installment. Then I clarify with your Gurgaon customer care they assure the same.
I didn’t receive any statement from your side last month and not for this month. After arguing many times with your CCR send me the statement and solve the above issue I will pay the payment & every CCR assure me to send the statement. When i complaint for the statement (ref no. 1795621) on 4-5th June, then I receive the statement of April-may on 22nd June in night.
In between near about 20-25 CCR force me to paid the payment, I always told them to solve the above issue but no one solve it not a 1 percent, always says first pay the payment. Nobody wants to listen the problem of the customer. And I think that there is no coordination between your any CRS, they didn’t update anything which the customer says to them every time i have to discuss same issue with every CCR who call to me. We have to repeat every time same thing to every CCR.
I receive the April-May statement on 23rd so I paid it through net banking on 24th June and the details are below.
I will pay the latest month amount when I receive the statement, and it would be without any plenty because your CCR made me confuse and lack of statement.
If this is the way to treat the customer then I will be grateful if you block my card so there would be no relation in future with Barclays. Requesting you stop all the account and to verify the amount used and paid to you. In future I will never refer in my circle to carry Barclays card only because of Customer Care.

Transaction Reference Number:MHDF[protected]
Transaction Date and Time:[protected]:44:35
Pay from:HDFC Bank NetBanking

Thanks & Regards
Dinesh Pandey
Barclay Gold Card
[protected]