HDFC Bank Customer Care

HDFC Bank Customer Care

HDFC Bank Limited

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Tollfree:
1800 425 4332
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60
40
1800 221 006
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30
22
Phone:
+91 22 6160 6161
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20
9
+91 22 2498 8484
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8
7
+91 22 6652 1000
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12
18
Work days:
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm
Customer Centre

Additional Contacts


Andhra Pradesh
+91 99 4949 3333

Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna
+91 99 4616 0616

View More Information...
Satisfactory Rating
8%
Complaints
4874
Responses
1334
Resolved
67
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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HDFC Bank related photos (325)

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HDFC Bank Customer Care related pictures (325)

HDFC Bank Complaints & Reviews

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HDFC Bank — Photo passbook

 shagun1705 on Feb 14, 2016
HI,

For the passport application i require a photo passbook from hdfc bank which i cant get which fails me to apply the passport.
how much does it concerns to attest a photo on the passbook when i went personally to appy for it on branch
It utterly disappoints me to select HDFC BANK public sector banks are better in service and serves the purpose.
Shagun
Cust id 54672261...
Complaint comments  Read comments Complaint category Banks

HDFC — HDFC Credit card

 marcusdom1 on Feb 13, 2016
Dear Sir / Madam,

I, Marcus Dominic Gonsalvez, part of the HR department at A Reputed IT company where most of our employees bank with HDFC would like to bring to your attention an incident which has happened to me. I have been a loyal customer to HDFC for the past five years and have no regrets till date.

Recently however I received a text message (on 12th Feb) informing me that my old credit card ending with 3028 will be deactivated from 11th April. Unfortunately I have not requested for any new credit card. Later that evening I got a call from an HDFC employee...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — NOC not received

 kusuma manu on Feb 13, 2016
We have made a payment which was for the cheque bounce in 07.01.16 and we were told we will receive noc in 15 days and we still haven't received it....
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Credit card

 Govindarajan Raman on Feb 13, 2016
My new upgraded credit card was returned despite my mother available at house. The PIN has been delivered to my mother at my registered address where as Card was returned undelivered. Your representative came to my office at now Chembur got my signature on upgrading of card application which has not been recd by your credit card team as advised.
Mob no. 7506262593...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Mis guiding

 Saam Pc on Feb 12, 2016
Applied for credit and submitted the docs and gotta verification calls fa 6 times.and 7th time wen i got I got the info frm executive as the card shd b delivered to my office o home address .so I requested to my home address and he told withn 7 days it will b delivered and I got a details wit 16 digit num also.so this things hpnd on Jan 9th...and I shd got card on 17 th...afta tat wen i call they say its in progress..so wrong committent by bank afta collecting all my docs ...and wenva I do call they say its in progress and progress..so its nw more then a month still it's in progress..bad service...just...
Complaint comments  Read comments [1]Complaint category Banks

HDFC Bank — Credit card payment

 KPW on Feb 12, 2016
I, Kishor Wankhede have made my credit card payment on 6th Feb 2016 by cheque. After six (4 working) days the cheque payment has not yet been cleared.Kindly give the details about the payment by cheque and please clarify of how many days payment by cheque process is taken....
Complaint comments  Read comments [1]Complaint category Credit Cards

HDFC Bank — Complaint Against hdfc bank Credit Card Department

 pal.ajay19822 on Feb 12, 2016
I have a credit card for hdfc bank, due to my job change I shifted my self from Delhi & NCR to bihar. I called to Bank regarding change of address so that I will be able to make payment but they said they can not change as bihar is not in there service area I asked to send bill through email but as till today not a single bill as send out on my email. Suddenlly they Mr. yogendra bhati Debt Management Risk Management
hdfc bank gurgaon Cell Number:- 9999755581 alled to my Father and abused him, used very bad language....
Complaint comments  Read comments [2]Complaint category Banks

HDFC Bank — Inter-brn cash chg incl st & ec

 chepury.bharathraj on Feb 12, 2016
Hi Every one,

HDFC bank has been debiting cash from accounts for encashing cheques from non home branches and is mentioned under the above narration

This deduction is NOT INFORMED VIA SUBSCRIBED SMS SERVICE and one has to view the account summary in internet banking.

These kind of service charge deductions are not mentioned during transaction either by the bank employees or by the bank people at the time of account opening where they are interested in popularising their mobile apps and the glorious benefits of salary account.

Why this...
Complaint comments  Read comments [1]Complaint category Other

HDFC Bank — Getting irrelevant calls for credit cards

 PPrabhakar on Feb 11, 2016
Hello Sir/Madam,

Many a times I am getting irrelevant calls from some phone numbers, about loan, offers, etc.., irrespective of I have a DND activated on my mobile.
Today I got a call about registering for some illogical things, which is chargeable, and when I rejected for the offer, they said that my credit card will be declined.

Please help me, as I don't want to get into any these kind of calls....
Complaint comments  Read comments [1]Complaint category Credit Cards

HDFC Bank — Extracted my money with false commitment

 Suresh Chellam on Feb 11, 2016
HDFC home loan executive sagar and AMit took all document and cheque saying if loan amount is less the money will be adjusted in my account and I can take 3 part amount

after the processing fees deducted from my bank saying it is not refundable and i had to take loan amount in one go

my fees also sucked my HDFC Bank and Thley have not given my loan yet

will any one help me to save me from this HDFC Robbing me...
Complaint comments  Read comments [1]Complaint category Banks

HDFC Bank — HDFC food card lost

 sujitha jambulingam on Feb 11, 2016
I recently lost my HDFC food card. I want it to be Hotlisted and kindly issue me a new Food card.
I don’t remember my food card number either.

i have applied for food card but yet to receive it....
Complaint comments  Read comments [1]Complaint category Banks

HDFC Bank — Processing fee

 Prakash ap on Feb 11, 2016
I would like to mention agent name - Arvind from HDFC has called me from the number 044-23748580 with regard to payment of processing fee charges for a rejected personal loan. He was threatening me with strong words stating "you will get legal notice, then to my company HR and RBI etc because my loan was rejected and requires me to pay the processing fees as penalty.

Why would i pay the processing fee if my personal loan is rejected ??...
Complaint comments  Read comments [1]Complaint category Loans

HDFC Bank — Credit card declined

 ashlymjoy on Feb 11, 2016
As i have applied for hdfc credit card it has taken more than 20 days and ..when i called today that i came to know ...my application got rejected ...u could hav inform me before so that i would have approch other bank...
Complaint comments  Read comments [2]Complaint category Credit Cards

HDFC Smart Buy — *urgent*refund not credited back to account

 Murali Krishna Recherla on Feb 11, 2016
I have booked 2 air tickets together on goibibo website and payment was done using HDFC Smart buy using my hdfc credit card.
SmartBuy Ref : 1442829255289964, 1442828490289920
I cancelled the ticket got confirmation mail frm goibibo that amount has been credited back to hdfc smart buy, they would credit back to my credit card account....
Complaint comments  Read comments [1]Complaint category Banks

HDFC Bank — Regarding cheque book request

 v30ishu on Feb 11, 2016
Hiiii sir, my name is jagdish kumar arora and my customer id is 22717841 and my mob. no. is 9814091166.my cheque book leaves were finished.sir there is a problem that i have three accounts with same mobile no. sir my a/c no. is 00551000128615. please issue a cheque book for this a/c.else i will closed my all accounts...
Complaint comments  Read comments [1]Complaint category Banks

HDFC Bank — HDFC Credit Card recovery agent giving false commitment of settlement and later asking for written proof.

 N. sachin kumar on Feb 10, 2016
This Complaint is with regards to HDFC Credit card recovery agent from Chennai branch giving false commitment of settlement of credit card with no 4893770300078375
My self Mrs. Shilpa T was having HDFC Credit Card 4893770300078375 and have used and made payment of the card till March 2014. Later I have not used this card and not received any bill nor call from HDFC CC division. Suddenly I have got a notice from HDFC to my home town saying I have a overdue of ~7000 Rs toward CC payment. We have call the numbers given in the notice and found that they were the recovery agent of HDFC CC Chennai...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — HDFC Food card

 Amutha Balakrishnan on Feb 9, 2016
I applied for HDFC food card and not yet received the same, I am trying to register and system comes with an error message saying " The Employee ID has already registered". I am cognizant associate....
Complaint comments  Read comments [1]Complaint category Banks

HDFC Bank — Blocked my whole salary without informing & make me beggar

 Sudhaar on Feb 9, 2016
I was good customer of hdfc bank . i am using credit card from past 3 years & paying my outstanding on time .Due to personal issue i am paying my minimum due from past 6 month .but last month emi missed by me .This month salary credit in my hdfc account & whole salary hold by credit card team.

I am calling customer care people they r telling they dont have authority regarding this .I visited my J B nagar ( andheri east )Branch also but no one interested in co -ordinating with me regarding this issue .Finally i got 2 landline no (33016801/
33016802) but from last 8 days no one...
Complaint comments  Read comments [1]Complaint category Credit Cards

HDFC Bank — Customer care service is the worst service ever

 Unknownxyzabc123 on Feb 9, 2016
I have tried many times reaching customer care it was waste of money.
If this is th case I dont understand why they want to give the customer care #...
Complaint comments  Read comments [1]Complaint category Banks

HDFC Bank Credit Card Department — Noc against card settlement

 thakur1984 on Feb 9, 2016
Dear Sir,

I am am existing customer of HDFC BANK as i was using credit card of this bank basing on my salary i got the credit card, i am thankful to hdfc that they gave me credit card and after 6 months due to my bad financial condition i am unable to clear my emi amount and i am still today not in condition to make an payment, i went twice to bank and spoke with manager but he said i can settle the card but bank will not issue me the noc, that only i am concern about if i am settling my card for that i must get noc so in future i wont get any kind of issues related to this card,...
Complaint comments  Read comments [1]Complaint category Credit Cards

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