HDFC Bank Customer Care

HDFC Bank Customer Care

HDFC Bank Limited

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Tollfree:
1800 425 4332
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58
37
1800 221 006
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28
20
Phone:
+91 22 6160 6161
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18
8
+91 22 2498 8484
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7
7
+91 22 6652 1000
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11
18
Work days:
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm
Customer Centre

Additional Contacts


Andhra Pradesh
+91 99 4949 3333

Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna
+91 99 4616 0616

View More Information...
Satisfactory Rating
8%
Complaints
4846
Responses
1304
Resolved
67
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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HDFC Bank related photos (322)

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HDFC Bank Customer Care related pictures (322)

HDFC Bank Complaints & Reviews

HDFC Bank — Money deducted without any Transaction

 kalyan venkatesh on Feb 7, 2016
In Bangalore Electronic city branch ATM in Neeladri nagar on 6feb 2016 without doing any Transaction my 5500 got deducted...
Complaint comments  Read comments Complaint category Banks

HDFC — Verbal promise not kept

 pradhan.ajit2009 on Feb 7, 2016
I dont have the verbal communication proof. But i was promised by hdfc credit card representative who processed my hdfc ergo health insurance, that only one time i have to pay Rs.300 for both the policies taken with thr credit card. Rs.300 already been charged in my Jan-2016 statement. Again Rs.300 is reflecting in unbilled amout for feb billing.My hdfc credit card ending 8538....
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Wrong charges on my credit card

 pradhan.ajit2009 on Feb 7, 2016
I have taken health insurance with my credit card that was processed from hdfc credit card dept. side. i was told that processing fee of 300 will be charged to my creditcard.
EMI for the insurance will be 570/month.

Contradictory to it, i can see total Rs.1017 has been charged by different means instead of 870(570plus300).

kindly remove the additional amounts levied on my credit card ending 8538...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Toll Free number is either completely missing or not publishing freely

 Rammohan Penchala on Feb 7, 2016
Toll free number is missing for HDFC banking, I called the number provided on their website and the call charge was 23 rupees, is it not HDFC bank responsibility to provide its customers, the toll free number?...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Mony deduction without any intemation

 Raju vedprakash on Feb 6, 2016
I am a HDFC account holder (Account NO:03371140073578) . On 5 fab, 2016 total amount of Rs.1374 has been deducted from my salary account as "AMB CHRG INCL ST & CESS FOR DEC2015". now i want to revert all money deducted from my account....
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Money deducted without information

 infotojaipal on Feb 6, 2016
My savings account is 14721000023071. Due to personal financial trouble i was not able to maintain minimum balance of 10000 since last one year. Last week i saw account balance came to -852 rs, so i decided to start save in this account again and depostied 11000. with the deduction of 852 it bacme 10000+. Today HDFC deducted 8000 rs from my account without any notice. It is a fraud showing -852 last week and deducting 8000 today....
Complaint comments  Read comments Complaint category Banks

HBL Global Pvt Ltd (Sister Concern Of HDFC Bank) — I have forgotten my password and security question please help

 padmaja medicharla on Feb 6, 2016
Please provide alternative password for meghana_medicharla@rediffmail.com alternatve email id surya_medicharla@rediffmail.com...
Complaint comments  Read comments Complaint category Municipal Corporation

HDFC Bank — Salary account closing

 bhikagovind on Feb 6, 2016
I have an account with Hdfc bank.my Ac no is 50100079055464. This account I wanted to close but when I visited nearest branch they asked me to pay 1500rs for closing charges. And they converted my salary Ac to saving Ac without my permission. And they haven't informed me. I am not paying any amount. I am requesting you to please close my salary account....
Complaint comments  Read comments [1]Complaint category Banks

HDFC Bank — Bank A/c blocked without prior notice and information

 narendrashivansh on Feb 6, 2016
To

Subject:- Bank A/c blocked without any notice Hdfc Bank

Respected sir

HI this is Narendra satish tiwari from Bandra west mumbai 400050 writhing this letter regarding complaint against Hdfc Bank i am having an salary account in Hdfc since more than 8 years and having credit card more than 4 to 5 years earlier i pad all dues on time since last 1 and half year due some personal issues it was difficult to pay total due so i was paying some of the payment against my Hdfc credit card my toal card limit is of 26000 and now it is overdue condition of 32000...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Funds Kept on hold [Resolved]

 Sukbagchi on Feb 6, 2016
Hi Team,

I Sukanta Bagchi, credit card number-5242165000140655 am writing to you regarding a big concern I am facing..

My salary of 35800 something got credited to my salary account and within 2 hrs the whole fund was put on hold..I am in the process of settling my credit card and did not make payments from the last two months as one of the credit card exec told me the card needs to be blocked first for the settlement process..

I was making payments of the min dues with the interest every month since last 3 years..I am trying to reach the collection...
Complaint comments  Read comments Complaint category Business & Finances

HDFC Bank — Monthly deductions of Amb cess by HDFC Bank

 nijith on Feb 6, 2016
I am an Nijith Marath and i am an HDFC BANK customer since last 5 years, my a/c no is "01751000082946".

Rs. 687 was deducted on 6th Feb 2016 and Rs. 600 was deducted on 25th Jan 2016 in the name of amb cess.
On complaining the customer care inchrge directly refused to refund the money to me.
Unauthorised money in the form of amb cess is deducted from account every month. this is day light robbery by these white collar banks. they are stealing my hard earned monry.
I want my money back as soon as possible or else i will have to freeze my account with the bank....
Complaint comments  Read comments Complaint category Banks

HDFC — Money Deduction

 sowmia on Feb 6, 2016
Myself Sowmia, account holder of hdfc bank, namakkal branch. 50100013987753- HDFC Account Number
Account holder name- Sowmia. R. On 5th feb'16 they have debited Rs.171.75 twice consiquently from my account without any authorization (AMB CHRG INCL ST & CESS FOR DEC2015 & AMB CHRG INCL ST & CESS FOR JAN2016). Request to refund the amount asap....
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Illegally issued statement

 param1112 on Feb 5, 2016
To
The Reserve bank of india .


Subject: complaint against HDFC BANK code 1359 court road (Amritsar) for giving statement to some one illegally .
Respected sir/madam.
I have an salary account no 01151140008415 in HDFC BANK majitha road Amritsar . I am using internet banking from last seven years and didn’t put request for my account statement. The above HdFC bank branch having code 1359 generated my account statement by their employee having code M1186 on 31-july-2015 and given to some one without getting any request from me . so its illegal under IT...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Huge charges in our account no.19588970000014

 Gayatri Agro on Feb 5, 2016
Sir,
We are very old customer in your bank, Bhawanipatna. For con-tuning
our regular customer we convert the same account into current
account.But it is regretted to inform you that our customer are all
from other state depositing cash in our account and same you have
collected huge amount of cash deposit charges.

We have many times inform to the bank and they assure us that they
will reimburse in our account.Now after our written complain on
03.12.2015 to the bank, Till now we have not get any response or any
assurance.
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Credit card & customer care

 Aniket Mahindrakar on Feb 5, 2016
I applied for credit card in Jan16.bt they decline. so I calld 6161 n ask reason they sd nw I can't see any reason here n u will get recept on dat u will get reason..bt after 2 weeks I haven't received any kind of latter.so I calld on 6161 n ask, , they sd lyk last year u applied n It got decline.Dats y this tym also. So I ask dat u hv policy dat I can apply after 6 month n its almost more then a year, , bt he told Icant n hang up.
So I came in hdfc bank n call 6161ask reason bt they treatd me badly.n lie to me...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Regarding wrong deduction of amb chrg incl st & cess

 Debasish Choudhury on Feb 5, 2016
Dear Sir/Madam,

Today HDFC Bank deducted Rs 687/- two times for AMB CHRG INCL ST & CESS. I am totally disappointed. This is my Salary account also. I dont know why they have deducted these money. My Account no. is 08841050000838. Branch Name: Agartala Branch. I need my money back...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Refund amount is not transferred to my account

 asha sree on Feb 5, 2016
Recently I have cancelled a Ticket in APSRTC site to which payment is done initially using HDFC netbanking services.
APSRTC officials are telling that they have made the refund payment to me. Payment ID : 46534358. I havent recieved my Refund yet.
My Account No. :50100008718934
Branch :KARAPAKKAM...
Complaint comments  Read comments [1]Complaint category Banks

HDFC — Credit card customer care

 Aneeta Singh on Feb 4, 2016
I am a hdfc credit card holder.. I was calling customer care to know about my bill also I checked in my net banking and I did't get any detail. Call center guys disconnect my call over n over also didn't provide me correct info. We have to spend money to call your land line number and after listing to long IVR option once you connect, agent disconnected my calls multi-pal time. also I have to choose same info on IVR twice. Overall I am very mad about your services. Plese look into the matter....
Complaint comments  Read comments [1]Complaint category Credit Cards

HDFC Bank — HBL=032-304-746' Credit Card complaint addressed to PNO

 aakshi on Feb 4, 2016
This all started in Nov 2015 and till date there has been 17 mail exchanges between HDFC Bank represented by Manikandan who says himself that he is a Manager - Grievance Cell . I had a Jumbo loan for Rs 2707.75 PM with first EMI in Oct 2015 which got autodebit from my HDFC savings bank account on 26 Oct so I mistook that every 26th HDFC will debit but it is for 25th of every month. I took the responsibility and was ready to pay the penalty for it. On 26 Nov I spoke to the HDFC customer service and as per their instruction and email which I received from HDFC asking me to pay the due amount through...
Complaint comments  Read comments Complaint category Loans

HDFC Bank — Car loan statement

 nikyharry on Feb 3, 2016
Dear sir i want my getz car loan account statement till now my e mail id- nikyharry@yahoo.Co.In and loan no. Is -20604413...
Complaint comments  Read comments [1]Complaint category Loans

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