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HDFC Bank Customer Care

HDFC Bank Limited

Branch 542, Trade World, A Wing, Ground Floor, Opposite Kamala Mills Compound, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Phone:+91 22 6652 1000
 +91 22 2498 8484
 +91 22 6160 6161
 1800-425-4332
 1800-22-1006
HDFC Phone Banking Number State wise (Phonebanking Number)
Andhra Pradesh – 9949493333
Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna – (Std Code)-6160616
Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune – (Std Code)-61606161
West Bengal, Sikkim, Andaman and Nicobar – 9831073333
Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline) – 1800-345-3333
Assam – 9957193333
Bihar, Jharkhand, Patna – 18602666161
Maharashtra (except Mumbai) and Goa – 9890603333
Haryana – 9996243333
More...
 
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HDFC Bank Complaints & Reviews

Rahul Mehrotra - NOC Request

User
 rahulmehrotrain@yahoo.co.in on Jul 1, 2015
Dear sir I had taken a loan from centurion bank for purchasing a 2 wheeler whose no is UP 32 BM 3359 in year 2005. This loan was provided to me at the desk of bank at Trilok Singh TVS agency, Indra Nagar, Lucknow. All the installments had been paid on time. But till date neither NOC is provided to me nor I could get the bank's branch at lucknow. Please help me to get my NOC as I want to sell my 2 wheeler and buy a new one. At least please guide me to contact the branch of the bank at lucknow. NAME: RAHUL MEHROTRA CITY: LUCKNOW BIKE NUMBER: UP32BM3359 Mobile : 9044166414 Thank You...
Complaint comments Read comments Complaint category Loans

HDFC Bank - Phone call

User
 gallantjo on Jul 1, 2015
I have got a phone call from on Mr Sanjay, from HDFC Bank he told, I replied that I dont have any relationship with HDFC and if they continue to disturb me I will complaint, then he started calling me from different numbers and spoken to me with very very bad abusive language +911409430508 +918800421871 +917065248516 plz do the needfull...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - duping customer

User
 psn@123 on Jun 30, 2015
I called HDFC Cus care on 022 2856 1818. On the IVR they clearly mentioned that this toll free number is not valid for Mumbai and other cities. They gave a reference number to call When I, called on that number and enquired about my query and ask them that whether it is a toll free number, the customer service representative told me that it is a chargeable number. It is a clear case of providing wrong information as the number was provided against a toll free number. What action can I take against HDFC and can I sue for providing wrong information and fooling the customer. Waiting for a suitable...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - harassment from collection agent

User
 flimsy on Jun 30, 2015
My brother has took credit card from your bank, due to some financial reason he was unable to make payment which he also informed your concern department that he will try to make the payment asap but your collection agent calling me on mobile 15-30 times a day harassing & threatening me, using abusive language, visiting my house scolding my mother who is Diabetes & High BP Patient, Do you have any documents signed by me where i agreed to make payment in behalf of my brother if he won't be able to make his payment? Are you people hiring professional people or goons in your bank? due to this constant...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - IMPS Timed Out - Ref No. 518111119848

User
 Isha Zabi on Jun 30, 2015
Hi Team, I have a saving Account with HDFC Bank 08751610009071, IFSC HDFC0000875. I have transferred Rs.8000/- on 30th June 2015 at around 11.18AM to PNB Loan Account 090200jb00000861, IFSC PUNB0090200. IMPS Reference No - 518111119848. Amount was debited from my Account but not yer credited to the recipient. I received a message saying the IMPS had timed out and the IMPS status in my Net banking as Transaction Initiated. Request you to Either Complete the transaction or refund the money back into the account. Request you to look into this issue and resolve it as soon as possible regards, Isha...
Complaint comments Read comments [2] Complaint category Banks

HDFC Bank - Debit card not received, AWB No:42752141703

User
 Kedar Mulay on Jun 30, 2015
I have received an e-mail from HDFC bank stating the dispatch status of my debit card, number ending 7721 on 20th June, though Bluedart courier AWB No: 42752141703. This is request for new card as my existing card is not working properly( at outlets like Mall etc.). After 10 days i have enquired at Jamnagar blue dart office and informed that the card is sent back to the Bank, please contact the Bank. I would like to bring to your notice that the courier company did not even try to contact me or send the card at my mailing address (as per bank records). Suggest you should not be tying up with such...
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank - Amt wrongly deducted

User
 Vaibhavchaplot on Jun 30, 2015
My account no is 50100012722260. At the time of opening the account HDFC Bank didn't tell me anything about such deduction of charges & they have deducted Rs.57 (27.5*2) from my account as MWD DECCHG. This amt is wrongly deducted without any intimation. They didn't even told earlier about the same.This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this. Vaibhav chaplot...
Complaint comments Read comments Complaint category Banks

HDFC Bank - NOC for 2 wheeler

User
 psusheela8 on Jun 30, 2015
Dear HDFC, I had availed 2 wheeler loan no.1276147 in 2005. While the entire amount has been cleared, I have yet to receive the NOC for obtaining the necessary documents. 10 years is a very long time for your bank to complete the process. Please do ensure that the NOC is issued to me to enable me process my RC book. Thank you E V Ramana 501 Marigold, ARK Homes, Bolaram, Secunderabad 500 010 M : 9348212216...
Complaint comments Read comments [1] Complaint category Motorcycles & Scooters

HDFC Bank - Improper ECS DR RETURN CHARGES

User
 anjankishore2015 on Jun 29, 2015
Hi Team I can frequently see lot of deduction happening in my account which I am not sure . I have provided one of them from your reference. 29/06/15 ECS DR RETURN CHARGES 040615 000000000000000 29/06/15 399 Account details:: Account No :18691140017874 OTHER A/C Open Date :08/11/2010 Account Status :Regular RTGS/NEFT IFSC :HDFC0001869 MICR :600240062 BRANCH-DLF -Ramapuram when I enquired I came to know it for some not sufficient fund . I dont have any montly ECS. Salary account so no chance of less balance. I need info but not geting proper update...
Complaint comments Read comments [2] Complaint category Banks

HDFC Bank - CHARGED SERVICE TAX ON INTEREST COMPONENT ON EMI PURCHASES AND NONE OF THE BANKS DO THE SAME

User
 thisisshree on Jun 29, 2015
This is regarding my HDFC credit card 3608 XXXXXX 3079 statement for June 2015 in which a SERVICE TAX of 165.64 and CESS TAX is charged. I have EMI's running in citi bank and HSBC bank. These banks never charged any service tax on interest. I am only paying the EMI amount. Also they are ready to give loan on card and without any service tax on the interest. I can share you my credit card bill with you if you want. What I don't understand is are there govt guidelines only for HDFC bank. I feel posing service tax on interest is not a good way as we are already paying the interest and the meaning of...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - Undelivered credit card

User
 munmun samaddar on Jun 29, 2015
Dear Mr. Executive(HDFC-Credit card issue department). It has been two weeks past, i dont get my credit card at all. although the cedit card number has showing in my netbanking.i dnt know how to collect it. but it is bank's responsibilty to co ordinate their clints untill the products reach to their clints hand. but i am sorry to say that my crdit card issuing branch dalhouse, fail to do that.. i dnt know how can i collect my credit card at all.. please deliver my credit card as early as possible....
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - term insurance

User
 RAMAN NARANG on Jun 28, 2015
Reference to proposal no. 17429063, í raman kant state here that in spite of repeated(5 times) requests for fixing appointment for medical examination at fazilka(punjab) for the last 10 days, there is no response till now.we are not sattisfied with your service of toll free no.we are feeling harassed. Please settle the medical appointment at earliest....
Complaint comments Read comments Complaint category Insurance

HDFC Bank - Fraud: Closed saving account instead of current

User
 Sapna Chaudhari on Jun 28, 2015
I am working with IT Firm and holding HDFC salary saving(XXXXXXXXXX2681) and current account(XXXXXXXXXX0769) since 08th-May-2014. I was not using My Current account as My Salary is getting credited in saving account. Last Month, I have got a letter from a bank to take action against my Current Account as no activities are happening in the current account since it was opened. Last week on Saturday, I visited the HDFC AUNDH PUNE Branch and requested to close my Current Account. Today when I checked online Via Net Banking, I was not able to find my saving account details and balance. HDFC AUNDH...
Complaint comments Read comments Complaint category Business & Finances

HDFC Bank - regarding credit card complint of hdfc bank

User
 pankaj baanga on Jun 28, 2015
Dear Sir I am Credit Card Holder of your bank from last 4-5 years. And my card no is 5522 7410 0001 7191. from Last 1 year I am facing so many problems. Sir I am not getting any sms or email from your bank for the outstanding or any due. Before that even my single payment wasn't delay. I have complaints 50-60 times to the helpline. They don't take it seriously every month I am getting call from your collection department. And also I have request them for the same and every month they says that this month you will get this statement and sms.till the time when I stop payment this month. Then...
Complaint comments Read comments Complaint category Unauthorized charges

HDFC Bank - Credit Card is not working when swiped in shopping stores.

User
 akashsuryavanshi on Jun 27, 2015
Credit card shows "DECLINED" message while doing billing from swipe machines in shopping stores.As per HDFC customer executives there is no any problem with the card and they are not helping me nor providing proper solution for the problem occured....
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank - Recharge offer

User
 nitinjhungi on Jun 26, 2015
I have recharge for 245rs through my debit card in this website http://offers.smartbuy.hdfcbank.com/mobile_payments on 27/06/15 the amount as debited in my bank account but i didnt get recharge amount to my mobile please take action and i need my money return...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

HDFC Bank - unwanted call and giving services on credit card without my permission

User
 Banti Singh on Jun 26, 2015
credit card hdfc sale and marketing team has call me and telling my we have take credit card security service for 24 months and you have to pay rs 300 per month and your amount has been bloked 7200...but i dont want to take this service.. why many times calls.. cc name- priya ph no-011409248054 26/6/2015 6.37 pm. kindly help me out......
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - Credit card not delivered

User
 Sushmita Tamang on Jun 26, 2015
Hi this is Sushmita Tamang, my credit card validity was expired on April 2015.My new address verification is also done last month i.e. in a month of May 2015.However my Credit card went back to Chennai without any notification.My credit card is master card.Kindly send my credit card in this address. House no.74, 3rd floor near RP's Restaurent, Savitri Nagar, Malvya Nagar, New Delhi -17...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - ATM centre Power shutdown suddenly

User
 vasanthvsk on Jun 26, 2015
i went for a one of your ATM centre which in Arrumbakkam, Chennai, while with drawing the cash the entire ATM centre power went off, their was no UPS back up and the no security, when i enquired for the Security near by the Security guard is inside the near by showroom chatting with the other security, when i called him and said about the incident he was blind and saying i don't know, you call the bank, and he doesn't know any customer care number and their was no customer care number written in the centre, its really worst, then he gave the number of a person who comes to rectify the issues daily...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - MEMBERSHIP FEE INCL ST AND CESS charges

User
 Pankaj710 on Jun 26, 2015
I have received an HDFC Credit Card statement in the month of March '2015. In the statement, my credit card A/c debited 673.04 for MEMBERSHIP FEE INCL ST AND CESS on 8th March 2015.As per HDFC credit card terms and condition if I spend Rupees 50000 or more in a year, then supposed to get a waiver for the next year annual fee. For the same, I had registered a complaint for phone to HDFC customer care two weeks ago. My complaint number is 15068607460. I had to register a complaint by email also and reference no is: 5086978601 I still did not get any information about my complaint. Kindly do...
Complaint comments Read comments Complaint category Credit Cards

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