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HDFC Bank Customer Care

HDFC Bank Limited

Branch 542, Trade World, A Wing, Ground Floor, Opposite Kamala Mills Compound, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Phone:+91 22 6652 1000
 +91 22 2498 8484
 +91 22 6160 6161
 1800-425-4332
 1800-22-1006
HDFC Phone Banking Number State wise (Phonebanking Number)
Andhra Pradesh – 9949493333
Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna – (Std Code)-6160616
Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune – (Std Code)-61606161
West Bengal, Sikkim, Andaman and Nicobar – 9831073333
Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline) – 1800-345-3333
Assam – 9957193333
Bihar, Jharkhand, Patna – 18602666161
Maharashtra (except Mumbai) and Goa – 9890603333
Haryana – 9996243333
More...
 
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HDFC Bank Complaints & Reviews

HDFC Bank - Credit card not received

User
 Kiran Shashi on Jun 3, 2015
Calling the credit card company from last 2 months to get my upgrade card but still no response and when ever i call they request for resend and its been 3 times by now but currently no response from spoke to all levels in the Customer Care and in branch but still no use also sent the document from courier and its been 2 weeks but no update on it... The worst experience ever from any service i have been using till now...
Complaint comments Read comments Complaint category Credit Cards

HDFC - HDFC loan

User
 ashishkota on Jun 2, 2015
Dear All, We had taken a home loan from HDFC limited in January 2010 for Rs 575000 for a tenure of 5 years (60 EMI)on fixed and then floating rate of interest, when interest rates got moved up we have asked to pay extra on our EMI but when the same got came down they have not reduce the same and continues follow ups and request HDFC official has asked to give official request for reduction of interest rates and took some charges too. After paying full loan amount including interest part we have been asked to pay further Rs 26000 out of which RS 11000 already debited from our account, and...
Complaint comments Read comments Complaint category Loans

HDFC Bank - HDFC Credit not sanctioned without proper reason

User
 Radhika.V on Jun 2, 2015
Dear sir/madam, My name is V.Radhika. I have been placed a request for Credit Card through one town branch - Vijayawada on 11th May'2015. Actually I applied this for second time. The branch people said I have eligibility for Credit Card and they were applied through my net banking and said I got a call on next day. But I didn't received any call till a weak and when I was checked it online through ref.number it showed the status - Disapproved. The same thing has happened on October'2014 when I applied this for the first time. That time the credit card worth Rs.75000 credit limit approved...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - IGNORE TO OPEN MY SAVING ACCOUNT

User
 uttam8711 on Jun 1, 2015
I WANT TO OPEN MY MAX SAVING ACCOUNT IN THE BRANCE OF BEGUSARAI BIHAR. ONE PERSON NAME RAVI COME MY HOUSE AND TAKE ALL DOCUMENT FOR ACCOUNT OPENING. AND MY CHEQUE DATE OF 22 MAY BUT HE SEND MY CHEQUE THE DATE 21 MAY SO MY CHEQUE BOUNCE AND MY ACCOUNT NOT OPEN AND DEBIT 190 rS FROM MY ACCOUNT. KNOW I WANT TO KNOW WHAT I DO NEXT. PLEASE ADVISE ME....
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - footage of ATM

User
 Akshay Kotawala on Jun 1, 2015
My ICICI bank credit card got stolen and when I called the customer care to get my card blocked they told me that my card was used at an HDFC bank ATM. So i went to HDFC bank and submitted an application alongwith a FIR copy for the footage. BUT there was ne response from their end, and when i visited the branch they said that the camera has some problem and so you won't get the footage. I raised this matter to the manager and he promised me that he will call me update me about the status, but still i haven't recieved any call from them. THANK GOD that I am not an HDFC bank customer. other wise...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - Wrong information provided by Customer Care Executives twice

User
 mukesh0604 on Jun 1, 2015
An unauthorised transaction was done on my Credit Card on 29/05/2015 for which i have made complaint to the customer care executive and got my card blocked. It was told that send a mail to "cc.dispute@hdfcbank.com" raising the dispute by filling the Card Holder Dispute Form. When i sent the mail, it was not delivered. Again i called Customer Care, it was told that the correct mail id is "cc.disputes@hdfcbank.com". I again sent the mail & again the mail was not delivered. I am fed up with HDFC Bank Services as in the last 2 years, i have to follow up n number of times regarding various issues. I...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - Credit card outstanding

User
 Saravanavk on Jun 1, 2015
Iam affraid that in my CIBIL report page number 4 1st section credit card still showing outstanding. I belive that i paid full amount of all my credit cards outstandings and i have not done any settlements of my credit cards why because i was working in Banking industry due to banking policy i should not have any pending outstanding of credit cards so i have closed with full amount. Now i have checked my CIBIL report there is one credit card is still showing as outstanding pending which is not correct. Kindly check and send me the card details to check with bank locally or please update...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - credit card - Reg

User
 mascotrl on May 30, 2015
my customer no. 22727096 hdfc cutomer id hi i have credit card which hostiled i dont know why it happened im in financial crisis but this month my salary got swiped by your hdfc bank credit card division but they promised me that i have to pay only Rs.54, 000 but in my a/c they deducted Rs.25, 593 and yet to pay 76, 000 i dont know about your promise and commitment to customer if somebody has a/c with you. You can do anything without their permission this is how you treat customers. Because of this i dont have single penny in my hand this is the worst case in my life i really...
Complaint comments Read comments [2] Complaint category Credit Cards

HDFC Bank - Asking me to pay on a credit card I never received

User
 shaillykapoor on May 30, 2015
I had hotlisted my credit card and applied for a new credit card with the HDFC Bank. No one took care of my application and I finally had to go to the bank to apply for a credit card. While I was sitting with the Branch Manager of Miyapur branch, Hyderabad, Mr. Srinivas Paboju, he said he would like me to invest more with the bank and said that he will make sure I get the best credit card for my needs. He sold me an insurance plan and said that every year it I will have to pay 1 lac through my credit card in installments. Well, four months have passed and I have not recieved my credit card till...
Complaint comments Read comments [3] Complaint category Credit Cards

HDFC Bank - regarding correction my email address

User
 lakhvir bantu on May 30, 2015
sir, i issued a credit card from hdfc bank, the email address is incorrect in the letter issued by the bank for which i write an application in the hdfc bank sec.37 chandigarh branch but till date my email address is not corrected and I have not received any email in my email i.d. which shown poor service of the bank to their customers. so please send me the message on my email i.d. for coorection the email address. thanx....
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank Credit Card - Threatening Calls for Recovery In-spite of making slow payment as per funds availability

User
 rgodiya on May 29, 2015
Dear Sir, Ref. : Credit Card No. 4617862000507038 I say that, i have received threatening telephone call on dated 29.05.2015 at 10.14 hours from phone no.+91-9702102912 | +91-9594537423 from HDFC Bank, Collection Division, KanjurMarg, Mumbai and said that, pay the outstanding amount immediately otherwise i will come at your residence thrash, beat you and all your family members till death, also said that, after my death will remove eyes and play with the same. I say that, i requested your officer not to thrash and beat myself and my family members till death wherein, i have lost my job...
Complaint comments Read comments [5] Complaint category Credit Cards

HDFC Bank - Regarding gift card

User
 gomathy manyam on May 28, 2015
Hi I got married in 2011 and I had received a gift card worth 5000/- from one of my guests. In the wedding confusion I lost my gift card but recently found it. How can i redeem this as it had an expiration date. I cannot contact the person who gifted me as it is extremely inconvenient. I would really like your help as this is a significant amount of money....
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - wrong trasaction

User
  saurabh sharma on May 28, 2015
dear sir, excuse me, i have debited 25000/- rs.for wrong trasaction from expiry credit card no- 5241110000153614 ex 11 Nov.2014 please shifted 25000 rs to my sbi acount. Thankyou. bindu.sharma89@rediffmail.com saurabhsharma951@gmail.com...
Complaint comments Read comments [1] Complaint category Other

HDFC Credit Card Department - caedit card charges

User
 starmart on May 27, 2015
dear sir i have deposit cheque for my credit card payment in your hdfc bank naranpura branch, date:8/5/2015 ahmedabad .but till date cheque is not debit to my idbi bank account .so in this cash not my mistake i request to your cusomer care officer please wave my penalty than i do balance payment in 24 hours but your customer care department not agree to wave charges so do the need full and give reply. My query no 15133193152 date 13/5/2015 NILESH M DESAI 9825058892 EMAIL :starmart_sintex@yahoo.co.in...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - Photo passbook not issued

User
 amolkadam on May 27, 2015
Inspite of the GR from the Govt of India, MEA on allowing photo passbooks of private banks which enlists the name of HDFC Bank, as address proof for Passport application, the Bank employees, their customer care operators are totally unaware of this and refuse to issue any for salary accounts. According to RBI /2006-07/139, DBOD.No.Leg.BC.32 /09.07.005/2006-07 Banks are liable to provide photo passbooks to all the savings account holders. I have been personally following up and requesting the officials after which they issued me one as if they were doing me a favour. Yet again photo request was denied....
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - Illegal and unparliamentary activities w.r.t my PL Loan/AC no:-24954356

User
 vivekmgr2k4 on May 27, 2015
Dear team, this is to your kind concern and serious action that need to be taken from your side against some of your employee from hdfc bank and the 3rd party collection department, who are doing the illegal activities which is not at all fruitful for them and the company as a whole. Actually i am having a personal loan from your company having loan account no:-24954356, where in i was not able to pay 6 EMIs on time due to my ill health(Lung Infection) and loss of job and in this regards several times i had a word with your direct executives from the bank and the 3rd party collection deptt, but...
Complaint comments Read comments [1] Complaint category Loans

HDFC Bank - EMI Return Charges

User
 Martin Nadar on May 26, 2015
Hi I am Martin from Thane, Maharashtra. I have a personal Loan with HDFC bank. Its EMI date is on 7th of every month. My salary gets credited to my account on 7th of every month by afternoon or evening. I don't have any account balance in my account till my salary gets credited. Every month the above mentioned personal loan is presented in my account by 7th in the morning. Because of insufficient balance in my account, this EMI returns and again presented on the next day ie. by 8th. In second attempt the EMI is presented and the amount gets debited from my account and the statement shows as...
Complaint comments Read comments [1] Complaint category Loans

HDFC - Credit Card Status

User
 rajsunil on May 26, 2015
Hi, My Name Sunil Raj, I have applied for CC on 27th April, the bank executive also gave the application no CC22088075 and on received a Msg on 29th April with the reference no "15042920943800S2" saying to know the status after 4 days. I did the same and was suprised to see that it was Disappoved due " Our representatives have been unsuccessful in contacting you at the numbers provided by you in the application". The I contated the Customer care and they requested to fill the form and dorp in the nearest bank I did the same as per they request. On 13th May I received the Msg again saying we are...
Complaint comments Read comments [3] Complaint category Credit Cards

HDFC Bank - SERVICE

User
 fanishbr on May 26, 2015
Dear Sir/Man, I am a existing customer of HDFC Bank with A/C no. 50100066820330 in arrah branch ( branch code- 1942). I am running five a/c in this branch. In every a/c either my or address is wrongly entered. I am not Getting basic benefits which bank said at the time of a/c opening. like credit card and more. Now the bank is not giving me proper attention to me. My contact No. is - 9304165158 e-mail id - fanishbr@live.com...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - SMS Disturbing our company mobile no.(9994910541)

User
 linges on May 26, 2015
Dear, We are already register a complint to your knowledge regarding so many messages receiving and disturbing our skm siddha and ayurveda company mobile no.9994910541. The problem is your card holder name of mr.sathya narayanan. (thing So) is already working this company. but left before 3 years still dont change the mobile no of our credit card contact mobile no. kind note that. no relation ship about him in to the our company. we are also inform to him but not response properly. you have to take action the problem and immediately change the contact no of himself. and disconnect the relationship...
Complaint comments Read comments [1] Complaint category Credit Cards

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