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HDFC Bank Customer Care

HDFC Bank Limited

Branch 542, Trade World, A Wing, Ground Floor, Opposite Kamala Mills Compound, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Phone:+91 22 6652 1000
 +91 22 2498 8484
 +91 22 6160 6161
 1800-425-4332
 1800-22-1006
HDFC Phone Banking Number State wise (Phonebanking Number)
Andhra Pradesh – 9949493333
Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna – (Std Code)-6160616
Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune – (Std Code)-61606161
West Bengal, Sikkim, Andaman and Nicobar – 9831073333
Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline) – 1800-345-3333
Assam – 9957193333
Bihar, Jharkhand, Patna – 18602666161
Maharashtra (except Mumbai) and Goa – 9890603333
Haryana – 9996243333
More...
 
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HDFC Bank Complaints & Reviews

HDFC Bank - Reg:Home loan Processing fee

User
 govind raj v on Jan 28, 2015
Reference:Home loan application vide File no 611046804 With ref to the above cited loan, i have paid the processing fee prior to the loan approval. The loan was sanctioned and the loan disbursement was not possible due to my personal reasons. However the processing fee shall be refunded as by the Branch which is not happening since April 2014. Several follow up with the branch has not helped. Kindly do the needful...
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HDFC Bank - No consideration by the bank and caught in chicken and egg problem

User
 PuneetKhurana on Jan 27, 2015
I have been holding the HDFC credit card for many years and have never missed a single payment. Then all of a sudden the bank decides to change the mode of statement delivery and start sending the statements on email. All that is fine, but the real duping starts later. At the end of the month, since I am not aware that the statement is not delivered to me physically, I missed the payment and obviously got the call from the credit recovery team which informs me that i need to pay X amount. I make the X amount payment immediately. Later I realized that when the credit recovery team calls, they dupe...
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HDFC Bank - Relatives and friends and myself getting threatening calls

User
 Padmavati Pathak on Jan 27, 2015
I Padmavati PAthak residing at Nerul in Navi mumbai with an old HDFC credit card no.5289 4560 0194 0985, am facing day night mental trauma as your department has shared my data with some so called collection agency that is breaking all rules. They have been calling my friends and relatives all over the country and threatening them. Now what about customer confidentiality? and your bank has received the best banker award? My lawyer has advised to sue for mental harassment and defamation against HDFC credit card department. They are calling us from the following no.s- 022 40028010; 022 60606406;...
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HDFC Bank - Deductions without my permission

User
 Swagat7171 on Jan 26, 2015
I saw a deduction named "3RD PARTY CASH TXN INC ST & EC". I have not authorised this transaction in any way. What for is this transaction made. I wrote to HDFC but no response. What is going on. Are these banks looting us? Please check it.. Hoping for a positive response. Regards, Swagat...
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HDFC Bank - Non receipt of 5% discount on using HDFC debit card

User
 Yuvan Sridhar on Jan 25, 2015
My father had seen an ad in the HDFC bank ATM in Sept 2014, which stated that a 5% discount/refund is offered on using the debit card for purchase from Snapdeal and a few other websites.I contacted the HDFC bank in Sept 2014 over the phone and confirmed the 5% refund for using the card. My father purchased a LED Tv and a Stabilizer using the HDFC card in September 2014. But till date, there has been no refund as mentioned by HDFC bank. We contacted the bank via phone and was told it would take 75 to 90 business days. Now it is more than the 4 months and yet there is no refund. We contacted the...
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HDFC Bank - NOC of Loan

User
 Upadhyay Ajay Kumar on Jan 24, 2015
Dear Sir, I was given two lone from your bank in 2006 from HDFC Bank Grater Kailash New Delhi One was for Bike Rs.39000/ from HDFC bank. Instalment Rs.1450/ per month for 18 month. Second was personal lone amount Rs.200000/ from HSBC Bank.in 2005. Instalment was -Rs.5079/-per month for Five Year But it was paid up to 2007 I change my Job in 2007 and shifted at Varanasi. Before shifting I could not get NOC of these two lone. Because I was not aware of NOC importance in another lone. Now I am trying for another housing lone from HDFC Bank Varanasi. For another lone...
Complaint comments Read comments [1] Complaint category Loans

HDFC - ICREASED ROI WITHOUT ANY INFORMATION, NOW HARRASING FOR RETURING PROPERTY DOCUMENTS

User
 abhiamar9 on Jan 24, 2015
Namaskar, My name is Abhishek Amarnath I live in Lucknow. I had two Home loans with HDFC LTD-Account- 510845539 & 519360329 for the amount of Rs 500000 lacs approx from lucknow. Being an honest customer I have been paying my Emi on time . My interest rate for 1st loan was Initially 9.75 %, which HDFC increased from 9.75% to 14.25 % & my interest for my 2nd loan was Initially 8.75 % which they have increased from 8.75% to 11.75 % . As I was repaying them through ECS I was totally unaware about this cheating. As there was no intimation from the bank to me that the Interest...
Complaint comments Read comments Complaint category Loans

HDFC Bank ltd - Salary settlement regarding

User
 ANISH KABOOOR on Jan 23, 2015
Hi sir/madam i am anish kaboor my employee code is 125188 . . I quit my job in september till i didn't get my settlement. Pls take some severe steps and help me. . Gpoinath appu is branch manager ...Mohan mahadevan is bom.. . Hdfc bank ltd, trichy road main branch, coimbatore-641018.....
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HDFC Bank - OTP not received for the past 10 days

User
 Liggy on Jan 22, 2015
I am a customer of HDFC.I use net banking extensively. I have been unable to add third party beneficiary or any transaction that involves OTP to the mobile.The issue has been raised with HDFC consistently.Afetr sleeping on this issue for 3 days, the guys agreed that there was indeed a problem.They contacted the 3rd party provider and requested 3 test OTPs to be sent.The test were all received.However, OTP initiated through net banking is still not received. The problem started after the new Web site was put in place.The amount of idiosynracy that I have had to deal with is phenomenal.They...
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HDFC Bank - Regarding the Cash Limit... on the my credit card ending with 0222 Titanium Master Card.

User
 Manish_Kamble on Jan 22, 2015
Respected Sir, This is regarding the my credit card mentioned above for the Cash Limit is Zero the credit limit is 30, 000/- however the card was paid in full in year 2013 and did not used in year 2014 however decided to use the card in 2015 .. when i received the card i was told by the customer service agent that the cash limit is zero and she is going the raised the request for the same, this conversation had on 13/01/15 and was told it will be done in 2 working days however almost 10 days are over but still nothing is happened about it. mean time i spoke to the supervisor named KAUSAL and...
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HDFC Bank - hold on funds

User
 Amit2k8animator on Jan 21, 2015
im amit yadav holding an account in HDFC bank and the problem is that bank have put all of my amount on hold not know why i have a ( credit card ) of hdfc and the due date is 26 jan 2015... I open my Net banking account to pay the ( credit card due ) but there was no amount in my account then I come to know its on hold because of my card due but why when im paying my due on due date ever month ...can u explan it plz why it have put on hold sir im having lot of problem as now now i not have any money in my pocket so im going with lot of problem sir when im going to play the amount why...
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HDFC Bank - HDFC Worst banking Service

User
 vinoth090 on Jan 21, 2015
Hi All Public, I am Vinoth From Chennai. I would like to share my experience often i am having with HDFC Helpline Team. As we all know they helpline is HIGHLY CHARGED with our money. before connecting to the support team, we are wasting lots of money may be 10+ Rs. After connecting the call to the person, they are in confused state whether they are responsible for the call to solve.We are calling the helpline to know the details about the problems that are facing. When we try to explain the situation of the issue, they not even understanding the issue, and tends to transfer the call to another...
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HDFC Bank - R

User
 Muthuvelg on Jan 20, 2015
Dear Sir, My Account Number: 06751140031509 I recharge my mobile number in Mobikwik website on 20.1.2015, amount debited in my account but transaction failed. Please refund my amount to same account. Details are given below: Ref No: ZP14B0553933A- ZAAKONEMOBIKWIKSYSTE Check Ref No: 120084437 Amount: Rs 100 Mobile No: 7598159928 Network: BSNL...
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HDFC - CREIT CARD FRAUD

User
 Ruban selvam on Jan 20, 2015
I have a SBI BANK Credit Card, I received a call from this Mob no.(9582478807, 9899472826, 7838723281) from Master and Visa Verification Department at CHENNAI on 20-1-2015. He told me that SBI Bank Issue a new master Discount Card on behalf of my existing Credit card. So first Bank Debit the charge of Rs.-8229/- but Your bonous point is 6000 that the same amount will be credit in your account before generating your bill. BUT AMOUNT IS DEDICATED FROM MY CREIT CARD. So please Solve My Problem and Save me from This Fraud....
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HDFC Bank - No response on personal loan Applied with Rajori Garden Delhi

User
 ajitsingh1011 on Jan 20, 2015
Dear HDFC, I am Ajit Kumar singh working with HDFC ERGO GIC Delhi. 10 days back, I applied for personal loan for Rs.1 lacs . since then i am running from piller to post but not getting any reply. My record is clean and submitted all documents to Mr.birju and spoken with Mr.saurabh kapoor in Rajouri Garden Branch. I wrote a mail to him too but no reply till date. Now He is not responding my phone calls. Please note that My credit card is due date is 23rd jan-15 and keeping this in mind i had applied much before. Delay in response will cause me financial loss as credit card Company will charge...
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HDFC Bank - HDFC Credit Card bill

User
 Mikumohi on Jan 20, 2015
Hi Team, when i took HDFC credit card in Dec 2013, i was told that sir if you are unable to make the payment you can only pay the minimum due and and there will be no charges.. and when i received my statement in Dec 2014 there was financial charges charged to my account. When i call customer care on 21st Dec 2014 to discuss this after long conversation he was unable to give me the right justification, he was kind of playing a blame game and gave me some shitty answer, he said bill will have the offer end date etc and all and when i questioned him that in bill i am unable to see any end date then...
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HDFC Bank - Non Receipt of Statements regularly in time, and still being charged for it

User
 Saurabh2909 on Jan 19, 2015
My HDFC Card number is - 5176521003340355, and I am facing issues regarding statements of credit cards. 2 years back, I did not get statements for a few months, and after 4-5 months later again statements started coming, with added charges. My card became overlimit. I complained over phone, but I could understand that people who were calling me for payments were not from bank. They seemed agents or collection executives. I had personal problems, for paying full amount at once, but I kept on regularly paying the minimum monthly amount every month and have kept on doing this till november 2014. In...
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HDFC Bank - 393 deduction from A/c every Month

User
 deepak1765 on Jan 19, 2015
08 Dec 2014AMB CHRG INCL ST & CESS FOR NOV2014 08 Dec 2014393.26 12, 274.74 Every month HDFC is deducting Rs393 amount from my A/C. This is very irritating and unaceeptable.Help me in understanding why this amount is deducting from my a/c 28291050006025...
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HDFC Bank - EMI Monthly convertion

User
 Anusha Lingala on Jan 19, 2015
Hello Team, I Am Lingala Anusha card holder of 4893 7713 0094 9904, has applied for EMI plan for 6 months on 18th January 2015, Spoke to one of your agents.The agent has converted the EMI for 12 months instead of 6 months without intimating me, So it was your agent mistake that has to be taken care of. I request the team to take an immediate action for converting the EMI form 12 months to 6 months. If this is not possible, then increase credit limit up to 50% immediately. Has already spoken with the supervisor and they said the request will be taken care in 4 days, if there is no positive response,...
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HDFC Bank - Customer care not responding properly

User
 radhesm on Jan 19, 2015
Dear Sir, I am having my saving acccount and credit card from HDFC bank from last 10 years. Pleas check for my relation with HDFC bank. Last year I have taken cash on call of 50000. I have paid my all EMI. Last EMI because of confusion it was not paid. after raising a compalaint : 14261861928 I have to pay 4917.17 rupees. I have kept the account balance for next EMI. but my account got credit instruciton for rupees 5478.97 instead of 4917.17. I called so many times customer care please check your recorded call details i have not got any help. I have again paid the amount by debit card, after...
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