HDFC Bank Customer Care

HDFC Bank Customer Care

HDFC Bank Limited

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Phone:+91 22 6652 1000
+91 22 2498 8484
+91 22 6160 6161
1800-425-4332
1800-22-1006
Customer Centre http://hdfcbank.com/personal/customer-centre?src=hp_top_nav

Additional Contacts


Andhra Pradesh
+91 99 4949 3333

Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna
(Std Code)-616 0616


View More Information...
Satisfactory Rating
1%
Complaints
4324
Resolved
25
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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HDFC Bank Complaints & Reviews

HDFC Bank - Bank account showing negative balance

User
 subodh dayma on Aug 4, 2015
I had an account in HDFC bank 3 year before that was my salary account and i left the company and now after 3 years when i opened new account in hdfc bank, i received an statement that your new account is deactivated and previous one is active but i dont want to keep that account no. i want to have the new one, and my previous bank account showing me balance of -4475.50, while that was my salary account, please help me...
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HDFC Credit Card - Providing wrong information and charging.

User
 sudhir.phogat87@gmail.com on Aug 4, 2015
The customer care person created a misunderstanding for the SmartPay numbers and said that the payment has been made for few numbers. The Payment was done for numbers which I did not provide to register. when I was waiting for the clarification by mail from them, I did not pay the the EMI until clarification and they were charging me late fees and said they will reverse the amount as this was a miscommunication from there side. The amount turned from RS.4, 600 to Rs. 12000 including the late fees charges. I asked them to reverse the amount as I was paying the EMI's on time and I stopped paying...
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank - Savings Account debited without authorisation

User
 Gaurav.Bathla11 on Aug 4, 2015
Hello, I wanted to address my concern that HDFC bank's credit card division has debited my savings account # 03921******18947 BD block Pitampura New Delhi 110088 without my authorisation, following are the details -: Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance 31 Jul 2015 FUND TRF DM-4854980000241994 0 31 Jul 2015 5, 567.56 I have had an upgraded credit card (in place of my existing credit card) sent to me without any request/authorisation with INCREASED CREDIT LIMIT, to which i called the customer care and they had their team lead call me back apologising,...
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HDFC Bank - Account Problem

User
 Vikash Kumar on Aug 4, 2015
Bank ke Emp. & Branch Manager Har bar jhuth bolte hai. mere family member ka family a/c bolkar saving a/c khol diya. ab baat karne par galat galat bolte hai. sabhi apne se niche ke staff ko dosh dete hai. yaha tak ki branch manager bhi. har baar visit karne par inka jawab alag alag hota hai. bahut hi fraud bank hai....
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - Wrong charges deduction

User
 manju019 on Aug 3, 2015
I am getting deduction under "ADHOC STMT CHGS INCL ST & CESS 250715" ctagery. This catagery is for demat account. If i dont have demat account how can this deduction is possible from my account no? My Balnace: 19.42 Rupee Now: -111.68 Rupee 50100015887804, MYSORE, KARNATAKA Please do the needful....
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank Ltd. - Misguided and deducted 5500

User
 pankaj7750 on Aug 2, 2015
In this connection, it is submitted that I opened my bank account at HDFC Bank, Jangpura Branch, ND-14 approximately eight month vide account no 50100022456029 and customer I'd is 52628677. The Authorized representative / executive of the bank Mr. Ashraf told me that it's a zero balance account, that's why I opened an account to Rs. 50, 000/- because it is the zero balance a/c. Thereafter, I made many transactions from the bank. However my balance became low and I found that the bank has deducted my Rs. 2500/- due to low balance. On 22 April 2015, I deposited Rs. 18000/- and again the bank has...
Complaint comments Read comments [2] Complaint category Banks

HDFC Bank - No clarity provided by customer care on Annual Fee and other charges on Diners Club international Care

User
 Subhakarthik Arumugam on Aug 1, 2015
I called customer care from my mobile number 9940425997 to get clarity on the Annual fee, Joining fee and other applicable charges. I was asked to wait by the customer service representative till he gets me the details, I waited for > 15 mins and the call got disconnected. This happens every time I try reaching customer care....
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank - Welcome kit missing welcome letter and debit card for new bank account.

User
 rajputmailbox on Aug 1, 2015
Dear Sir, I opened a bank account from Noida, Sector-61, Shopprix mall branch. I received my welcome kit on 31 july 2015. My welcome kit is missing the following important items and i can't do anything without these important items for my bank account: Missing items are : 1. Welcome letter ( It has the customerid) 2. ATM cum debit card. The bank official missed welcome letter and atm card to put in my welcome kit. Kindly short out this issue asap. My trust has already gone with HDFC bank for suck kind of mistake. My details are: Mo: 9711419946 Name : Pankaj Kumar Bank...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - Amount deduction without my confirmation

User
 pardiip on Aug 1, 2015
HDFC again did a fraud. Amount of rupees 7215/- deducted from my account without informed me. I called customer care 020 6160 6161 (Alima) and Anand(MGR) who doesn't know how to mange things and he said we can't do any thing Please contact Credit card Dept. Called customer care(Rupali) got the same response. Favorite lines of this Bank: We don't have data. we can't do anything. No one's account is safe with this bank. it is a HDFC(Big group of frauds!!!) HDFC deducted amount for The card which I deregister 4 months ago from my account. I have so many questions in my mind and they...
Complaint comments Read comments [2] Complaint category Banks

HDFC Bank - Unauthorized Credit charges

User
 vineetjain1986 on Jul 30, 2015
This is to inform you that i was holding a credit card of hdfc bank from february 2015. At the time of taking card they have informed me that there are no hidden charges but if you don't pay within a period you have to pay intrest But on march only they have send me a credit card bill by charging finance charges over due charges late fee charges and all and when i complained they said they cant do anything regarding this. So i said i cant pay ungenuine charges they said me you have to pay the charges. so after some months they said you may do settlement so i done the settlement. But i was not...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - Excess billing problem

User
 Jharajan on Jul 30, 2015
it is very unfortunate that I have been complaint several times with the costumer care of HDFC Bank to solve my excess billing problem but It is still pending and I am facing a mental harassment for a long time. So, I am requesting you respected Sir/Madam to solve my problem immediately. My mobile number is 9555682963, 9958782963....
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - Credit Card Issue

User
 Nik Choudhary on Jul 30, 2015
I have called lots of time to Mr. Anurag Aggarwal(Officer) and HDFC bank customer care numbers but there is no positive response on my calls, my credit card payment is increasing day by day and i am not a fool to pay these fraud amount now i will post a complaint to Mr. Narendera Modi(Prime Minister of India)'s twitter and file a FIR against HDFC bank....
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - Debiting my salary account for no reasons

User
 Anamitra Bardhan Roy on Jul 30, 2015
My Salary Account with this bank since 26-Feb-2013. Now recently it is charging some NWD DECCHG and deducting money form my account multiple times. Lastly, HDFC deducted back to back amounting to 28.50 and 15.73. Most strangely now my account reflecting -12.77. This happened just after I completed an Online Bill Payment and Rs. 44.73 was remaining. Why is this strange behaviour, specifically, there was no Debit card transaction even. as I looked over similar posts. HDFC Bank has now become a reputed filthy thief playing with customers account....
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - Not get discount as promised

User
 drimransaifi on Jul 29, 2015
Dear Sir/Madam, As per promotional email by HDFC bank, that If i pay my BIgbazar bill of more than 2000/- by HDFC debit card on Wednesday i would get 5 percent discount . I went to shopping on Wednesday i.e. 29/07/2015 in BigBazar keeping in my mind that I'll get 5% discount if I pay by HDFC debit card as advertised by company. I shopped in Big Bazar Panipat for 3457.50, Invoice no. 1236007 Tr: 53908, paid by my wife HDFC debit card no 5326760600114792 for 3458/- INR but I was suprised i didnt get said discount although i have fulfilled all requirement. After inquiring i was told by Big Bazar...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - Membership fees in credit card ( Annual fee )

User
 AZX on Jul 29, 2015
HDFC convert my platinum credit card in to Aura card without my information and after a year he is charge Rs 3000 for membership which is not communicated with me while converting my extincting card. My previous card is free ( without any annual charge ) lease help me in this regards Ramesh Pathak...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC contact center - Employee harassment

User
 Dmello on Jul 28, 2015
This complaint is to all the lady bosses at hdfc contact center in chandivali
The bosses out here r all women n so they favour only women working with them. The day shift of 7am or 8am which is a right to all employees men n women alike is only favoured on the pretty women working here as they r women n the men working here have to do only nights n afternoons as if they do not have a personal life at all..my only request is that men should have the day shift they deserve..the lady bosses at hdfc pls b fair to the men working with u...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - Wrongly updation of my pan number

User
 dhana27 on Jul 28, 2015
Hi, This is S.Dhanasekar and this is my PAN Number ARNPD1630K and my D.O.B is 27.04.1983. My CIBIL report shows that im having outstanding amt in HDFC Credit Card, But I never used any HDFC Cards and Saving Account. In HDFC bank they have captured wrong Pan number. Due to this wrong capture i have lost my credit stability and CIBIL score. Please remove my pan number which was wrongly updated in their system. Regarding this we have contacted HDFC Bank Credit Card Division, Ceebros Building, Nelson Manickam Road, Chennai 600029. But still issue not resolved. Kindly rectify the issue and send...
Complaint comments Read comments [2] Complaint category Credit Cards

HDFC Bank - Unclarified deductions

User
 sayanpatra31 on Jul 28, 2015
Customer ID: 61524324 Deductions of INR 330 on 28th July, 2015 with narration code JBY1720289_NET and INR 12 on 28th July, 2015 with narration code SBY1751483_NET. Please clarify the reasons. I filed a complaint via HDFC netbanking but has not received yet any reference number. Kind regards, Sayan Patra...
Complaint comments Read comments [1] Complaint category Banks

HDFC ATM - My BOI ATM card was stuck at HDFC bank atm machines

User
 Akshay Kurale on Jul 28, 2015
HDFC ATM Machin no :- S1ANMB37 Sunday morning i gone to the HdfC ATM Machine to removing some cash ...this ATM machine was very old ...When i put my BOI ATM card that time HDFC ATM Machine was HANGED & my BOI ATM card was STUCK in HDFC ATM Machine...Pease removethis Old HDFC ATM machine Beacause of this Peoples are getting trouble.....
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - Not showing my money status online or any transaction alert..

User
 prashantsahay on Jul 28, 2015
Dear Sir, Instead of complain with complain no.- 030-193-423 I am not able to view my account statement or status online through net banking. This is worse service I have ever seen I am getting salary in same account through SHEll but unable to get any sms, mail alert and when Going online to see status it is showing account inactive and your people only saying it is active..if it is active why I am unable to see it online while logging through net banking.. I will go to consumer forum or court if needed I will not let u get hold of my money. Regard Prashant...
Complaint comments Read comments [1] Complaint category Banks

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