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HDFC Bank Customer Care

HDFC Bank Limited

Branch 542, Trade World, A Wing, Ground Floor, Opposite Kamala Mills Compound, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Phone:+91 22 6652 1000
 +91 22 2498 8484
 +91 22 6160 6161
 1800-425-4332
 1800-22-1006
HDFC Phone Banking Number State wise (Phonebanking Number)
Andhra Pradesh – 9949493333
Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna – (Std Code)-6160616
Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune – (Std Code)-61606161
West Bengal, Sikkim, Andaman and Nicobar – 9831073333
Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline) – 1800-345-3333
Assam – 9957193333
Bihar, Jharkhand, Patna – 18602666161
Maharashtra (except Mumbai) and Goa – 9890603333
Haryana – 9996243333
More...
 
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HDFC Bank Complaints & Reviews

HDFC Bank - Did not issue PIN no. for Credit Card

User
 Manjira3 on Nov 21, 2014
I have been using an HDFC Credit Card for more than 3 years now. Recently, in the month of August-2014, my old card (which was about to expire) was replaced by a new Credit Card. I have received the new card quite sooner than expected. But the worst part is that till now I have not received the PIN no. for the same. It is more than 3 months now since I received the new Credit card & in the span of these 3 months, I have already called Customer Care at least 5-6 times & requested to send the PIN no. at my registered address. Every time I got the same response from the Customer Care executives...
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank - A/C Has been deducted since 1 Months till it has not been refunded

User
 Susil Kumar Sethi on Nov 21, 2014
Myself Biswa Ranjan Mahapatra and on 15/10/2014 when i was filling GATE 2015 form mistakenly my A/C No-50200003376272 has deducted of amount 1520/- because why i have made complaint on home branch also but till now it has not been refunded....
Complaint comments Read comments Complaint category Banks

HDFC Bank - Demanding excessice amount for credit card dues

User
 Ramakirushnan on Nov 21, 2014
My son had used a credit card issued by HDFC Bank branch in Chennai. He has made purchases for Rs.1900 in October 2011 using that credit card. He has gone abroad in December 2011 and forgot to clear dues of Rs.1900 to HDFC. Now, he wants me to contact the Bank and pay the dues with interest not exceeding 24% p.a. But the Bank demands Rs.9000, almost 5 times the amount due. I am shocked to see that the Bank wants to collect a penalty of 400%, which is beyond comprehension. What is the remedy?...
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank - credit cord problem

User
 Meganathan jothi on Nov 19, 2014
This is my Application number : CC20160863, Dated : 29/10/14 Under the Name : Meganathan J . I had applied for Credit card in your Bank at branch ____________, inspite of being requesting many time for the status of approval . I haven't received any information on the same . I would request you to let me know what is the status and when would i get the card. Looking forward to your reply . thanks you, Meganathan +91 9952121122...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - Void transaction not yet reversed of Hdfc Forex card

User
 Gurkiran Singh on Nov 18, 2014
On 3 Nov 14 I used my card to pay the Hotel Bill for GBP 700, the card transaction was declined first time hence I used my card again to pay the Bill this time transaction was successful but the money was debited twice from my Forex card account. Despite of many follow ups there is satisfactory response from Bank. I am in UK hence this was a international transaction. I've submitted them the declined transaction receipt and declaration from merchant to refund me the money back to my account for the void but Bank is not taking action for this, Can you please help me to sort this matter out....
Complaint comments Read comments [1] Complaint category Banks

HDFC Credit Card - Non-receipt of Credit Card

User
 nbiplabs on Nov 17, 2014
I have applied thrice for re-issue of credit card, but till now they are just justifying that they have not rcvd any letter from me. I have lost my card on 01.10.2014 & blocked the card on the same day. I have applied on 06.10.2014, 25.10.2014 & again on 05.11.2014. I haven't rcvd any positive feedback from them also. Name- Biplab Nath Email- biplablogistics@gmail.com Call- 9883221358...
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank - Strange Process to be Followed by HDFC bank

User
 priyanko464@gmail.com on Nov 15, 2014
Hi, A strange process followed by HDFC Credit Department, which never informed while issuing any new card to any customer neither it’s written in any terms and condition that to reapply or close of any card or account we need to submit a hard copy to bank. Really strange that no other banks are following this process. In today’s busy world who has the time to go to bank and submit written application or even go ahead to courier or post the hard copy, for any kind of changes for your own account when there are others ways to authenticate through online? I had a card which was blocked...
Complaint comments Read comments [2] Complaint category Credit Cards

HDFC Bank - money debited but not recharged

User
 ank267 on Nov 11, 2014
Hi, I tried recharging my VODAFONE number through online recharge with an amount of 155 INR through HDFC net banking. My mobile is not recharged but the amount has been deducted from my account. Do rectify the mistake and credit the same amount into my account. The txn id is 448521 . Do contact for further details....
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - NWD DEC CHG (10-11-2014)

User
 Bharath G on Nov 11, 2014
the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation re. cogarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this......
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - Mentally Harassment

User
 puneetgju on Nov 11, 2014
Hi HDFC Bank, I got a call from no. 011-41029381 at 11:56 AM 8th Nov. A girl named "Mrinda" was on the line from HDFC Bank. She asked me about one of my friend name kundan kumar. Do you know him ? is he your friend. i said yes. Now she started telling about whole story that, my friend have some ammount due from HDFC credit card. So i have to inform him & force him to deposit that amount As soon as possible. Now the main point which is totally bull-shit Lie. She said my friend register my named as a bank guaranteer. we have all the detail of your account also, we can block your...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - IBT charges, high value cash withdrawal

User
 SumiMurali on Nov 10, 2014
I, Sumi is using HDFC ATM Card for 2 years. When I checked my bank statement I found a reduction of IBT Charge, 112.36 INR in my statement. Need a solution to this as many customers across the country must paying this money and that could result into lakhs of rupees being charged on a daily basis. If a customer has to pay to withdraw his own money then what is the use of savings account which are of 14 digits. I would request the concerned authorities to look into this. Please update me about my complaint. Regards Sumi...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - Personal Loan Pre Payment

User
 sridhar2804 on Nov 10, 2014
Hello Sir I have availed Personal Loan with loan account no : 19299205 from your bank in the mm/year 09/2011 for 6 lacs rupees. I have paid 39 EMI's till date. I have been told initially that after 36 EMI's there will not be any Pre closure charges for loan closure.. As per the repayment schedule statement my total outstanding till date is Rs. 267, 474.21. When I call personal banker for closure procedure he told me the final amount which includes 2.25 % of pre closure charges. Now my concern is how can you add pre closure charges? If there is any revision in your guidelines...
Complaint comments Read comments Complaint category Loans

HDFC Bank - Deducted full amount as maintenance charges

User
 Raju.kpatel on Nov 8, 2014
I have taken Vehicle loan from HDFC bank, drive in road, ahmedabad in April-2013 with 18 months of installment. At the time of taking loan, I have said that I have HDFC bank accout but it is not in use. So HDFC bank executive (Name: Sajjad) has told me to reactivate the account. I have said him that I ll not be able to maintain minimum balance in that account, so he said me that he would make some adjustment that would not charge any maintenanace chargea in it and i just have to deposit installment amount in account as it will be cinvinient for them to deduct installment amount. Acordingly I have...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - Payment was not reflecting

User
 Aashi Tomer Chouhan on Nov 8, 2014
This is against of hdfc bank, , first they talk in very unethical way and give me threat and after that I was trying contact hdfc support but no response from bank.. Their given all no. Is not responding and even no single feedback from email.

Let me know how to solve...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - charge of ST and CESS on Credit

User
 abhishekh mishra on Nov 6, 2014
MEMBERSHIP FEE INCL ST & CESS Charged For Credit Cardexplain to me why charge ST and CESS on Credit card fee(Rs-673. 40) dated on 07-11-2014? Requesting you to explain what would have caused this charge on my Credit Card Account. for any queries call on 8553081138...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - credit card bill overcharged with false interest and late fee

User
 andy fultos on Nov 6, 2014
Dear sir, This brings to your kind notice that i use the credit card no ending 5734, i have used this card in September last week till now. I was told that we get interest free credit period for 50 days starting from the day of credit -- when the card is given, many hidden information are not given !! 1--No information was given to me regarding the bill cycle. -- no mail, sms, no courier or post 2--even before going, i spoke to phone banking number of times for details, any outstanding, etc -- no information was given regarding the outstanding and that i have to pay my dues 3--When with my...
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank - Settlement of Credit Card Debt

User
 Rahul Kumar on Nov 6, 2014
Hi I have a HDFC Credit Card, which I am using for last 2 years. It has a limit of 61, 000 and till now I have paid around 45000 rupees. It is showing the dues of Rs.74000. Which I cannot because of bad financial problem. As I see Total limit is of 61000 subtract total payment till now 45000, is 16000 rupees. Due to my bad financial issue I won't be able to pay 16000 rupees as well. Please help me to get out of this situation. I am tired of giving explanations to credit card company. 9167600272...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - Deduction from savings account

User
 dhiren58 on Nov 6, 2014
Hdfcbank versovaova bank has deducted rs rs. 393.26 on 9-4-14, ₹280.90 on 12-5-14 ₹280.90 on 14-6-14 and ₹280.90 from my sb account for not maintaining minimum balance of rs.10000/-as far as I know there was a directive from RBI that banks should not deduct money from customers for this reason.please help me. My account no.is 00191000196926...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - Credit card billing

User
 Abhijeet Phalle on Nov 5, 2014
While offering credit card to me the bank representative not explained me the charges applicable while withdrawing the cash from ATM. & now they charged 300 RS per transaction... I requested them to reclaim them to me in upcoming bill but they are avoiding the same....
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - HDFC Bank is Looting Customers

User
 Jaison Fernandez on Nov 4, 2014
My name is Jaison Fernandez, My HDFC Savings Account No.: 06831530000771, KAZHAKKOOTAM. Mob. 8971 2528 24 The amount has been deducted from my balance without my knowledge. Details of these detections are Please take action and revert back my money. I given these kind of complaint against HDFC bank last year also. After that I was not tracking my balance and now it in negative amount. Please don’t cheat your customers. Moreover, since I am a classic customer of HDFC bank, no AMB charge is applicable for me. 21 Oct 2014 AMB CHRG INCL ST & CESS FOR SEP2014 21 Oct 2014...
Complaint comments Read comments [1] Complaint category Banks

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