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HDFC Bank Customer Care

HDFC Bank Limited

Branch 542, Trade World, A Wing, Ground Floor, Opposite Kamala Mills Compound, Senapati Bapat Marg, Lower Parel
Mumbai City District
India - 400013

Customer Care Phone Numbers and Contacts

Phone:+91 22 6652 1000
 +91 22 2498 8484
 +91 22 6160 6161
HDFC Phone Banking Number State wise (Phonebanking Number)
Andhra Pradesh – 9949493333
Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna – (Std Code)-6160616
Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune – (Std Code)-61606161
West Bengal, Sikkim, Andaman and Nicobar – 9831073333
Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline) – 1800-345-3333
Assam – 9957193333
Bihar, Jharkhand, Patna – 18602666161
Maharashtra (except Mumbai) and Goa – 9890603333
Haryana – 9996243333
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HDFC Bank Complaints & Reviews

HDFC Bank - Blocked Debit card

 palaxappa on Mar 2, 2015
Hi, <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> You have blocked my Debit card without knowing me ? How Ineed to take the money ? I have faced worst s time when I went to HDFC ATM centre to windrowthe money, I didn't have single Rupees It is one of the bad services you have given to me What base you have blocked my Debit card ? I will put consumercase against this, I will be close all my HDFC account (salary Account, HDFC loan, HDFC life and HDFC personal )...
Complaint comments Read comments Complaint category Banks

HDFC Bank Ltd. - Harassment by linesman

 rdenter on Mar 1, 2015
Dear sir . Pl note that a linesman by the name of rathod is visiting our premises every month and threatening to cut of supply even if there is a delay of two days in making the payment of our electricity Bill . All the payments are made regularly every month but still he comes to the premises every month and threatens my wife who is there . Pl look into the matter and stop harassing people who are regularly paying their bills...
Complaint comments Read comments Complaint category Government Organizations

HDFC Bank - call center guys says they have not recived my written letter reqest for cancallation of my HDFC credit card

 Saif_Crazy2003 on Mar 1, 2015
Hi Team, i had sent a written request letter to cancel my credit card by India speed post on 20th Feb 2015 and acknowledgment number from india speed post is - EK213849365IN, when i called credit card customer care @ 080 61606161 they say they have not received my written request letter. Letter was to the address to below address which was messaged by call centre guys The Manager HDFC Banks Cards Division, P.O Box No. 8654 Thiruvanmiyur P.O Chennai 600041 My question if the they not received my letter, then why customer has to be penalised calling again and again for confirmation-Give...
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank - Online recharge to Airtel 3G internet pack.

 Arangan Selvan on Mar 1, 2015
Dear Sir, I did a online transaction towards Airtel 3G plan for Rs 102/- on 28/2/2015 Yesterday. My Airtel mobile online recharge transaction ID: 228860105 of Rs 102/- . The Amount Rs 102/- has been deducted from my HDFC account. Ref no:228201607. But I have not received any confirmation message from Airtel. When i was finishing the transaction the application was crashed and i received the message "User session invalid. Please try login after some time". I verified my bank balance. The Amount Rs 102/ had been debited from my account. But the amount was not credited in my mobile number 9840045912....
Complaint comments Read comments Complaint category Telecommunications

HDFC Bank - Credit Card PIN Still NOT Received

 Vaibhav Sah on Feb 28, 2015
Hi, I had received the credit card ending with 4395 a month ago, but still did not receive the pin of that even after sending the SMS to the concerned number to receive the PIN... i request you to plz send the pin either in e-mail or by post as soon as possible....
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank - Poor Service by HDFC Bank

 shreynandi on Feb 28, 2015
Dear Sir, Myself Shrey Nandi, holding an account in South City - II Gurgaon branch. I would like to bring to your notice poor and unsatisfactory service on the part of HDFC Bank. I am having an ECS service activated from my account (5th of every month) which I wanted to discontinue. I was told by phone banker that I need to go to my home branch to stop the service. I visited the home branch on around 12 Jan 2015 where I was told to submit an application duly signed by me stating that I want to stop the ECS service. I did the same and was ensured that within 7 working day my ECS will stop. To...
Complaint comments Read comments Complaint category Banks

HDFC Personal Loan - incorrect information provided by agent while taking loan

 priyake on Feb 28, 2015
We took a personal loan from HDFC. We clearly asked the agent if there would be any additional cost if there is pre closure. Agent clearly said that there would be no charges at all. Today when we cleared the loan we were asked to pay charges for pre closure. When we said that their agent informed us that there will be no charges, we were asked to show proof. How silly is this? You should train your agents not to make false promises. Secondly, my sincere request to all customers who want to avail any kind of loan. If agent promises you something, please make sure that he gives it in writing. The...
Complaint comments Read comments Complaint category Loans

HDFC Bank - IMPS fund transfer not credited

 Garima Natany on Feb 28, 2015
I transferred INR 2000 to my friend's account in ICICI bank. The money got deducted from my account.Even I have got the message that the transferred amount has been credited . But still my freind has not got the money.My acc has been debited wrongly!! IMPS Ref no 505816196304...
Complaint comments Read comments Complaint category Banks

HDFC Bank - salary account closing

 warranty on Feb 28, 2015
Dear sir I Gaurav Gajanan Borde my ac no-08251050051719 I visited on date 18.02.2015 to the higane khurd branch for closing my salary account but my account is convert in saving account without any information so I meet to branch Manager Mr.Atul Bassi they check my account and said 5000/- debited need to pay but now I want to continue my account they are not aggery and I am not ready to pay that debit amount because your bank executive is not inform when account covert salary to saving no any intimation provide by branch to me when I ask about complaint from they told me we don't have form...
Complaint comments Read comments Complaint category Employees

HDFC Credit Card - fake charges

 nagnath kendre on Feb 27, 2015
my name is nagneth madhavrao kendre Bill dated 07/02/2015, Bill of January with amount 19500, I paid late bill 3 days late hdfc chanrged me 4523 finance chanrges ...i called customer care and asked what are those chanrges he told me ...its late amount interest ...i asked what is interest he told 3% for 1 month. According to mathematical calculation for 19500 amount 3% is 585...from HDFC calculater 3% for inr 19500 is inr 4523. My cell number is 9764618477..please help me on this....
Complaint comments Read comments Complaint category Banks

HDFC Bank - reversal of late fee and finance charge

 burhan24able on Feb 27, 2015
I am using HDFC credit card no. 4617 8630 0655 2317 it is always showing as overdue for payment i had word with collection team in the month of December they told me there will not be any dues left once you paid Rs. 7000 which i have already paid and now every month i am getting late payment charges and finance charge. i am using this card since 4 -5 years and if you check the payment history you will come to know that there is no over due. So request you to please settle this am not going to pay any single amount contact no. 9867108323...
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank - insurance for loan

 darpanshah242 on Feb 26, 2015
My dad had taken a loan from HDFC bank of Rs. 528526 loan account number 80286894, which was insured by HDFC Ergo(policy no. 2918200185150500000). Then he had a topup in the loan of Rs. 347956 with loan account number 80381349, which was also insured by HDFC Ergo(policy no. 2918200286052600000). But due to sudden heart attack my dad passed away in sept'14. When I claim for insurance of the remaining loan they had just given the check for the topup loan amount and not for the base loan amount. The family condition is not so stable as of now and by elder brother is also mentally ill. So I request...
Complaint comments Read comments Complaint category Loans

HDFC Bank - charges on debit card

 mk88179 on Feb 26, 2015
i am Chakka.Manoj.i am customer of hdfc at podili branch in andhra pradesh. in this month 3 times my account debited with each 22 rupees total debited above 70 rupees.i am asking my branch they said to me using of debit card more than 5 with drawls on atm in month. charges applicable.but rbi norms the rule applicable only for metropolitan cities. ok it may be applicable rural areas also then I AM USING MY ATM FOR ONLINE TRANSTION ONE TIME, THAT TIME ALSO my accont is DEBITED MY A/c no.50100053836140...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - Cheating on home loan Insurance

 sudhirbrnwl on Feb 25, 2015
Hi, I am Sudhir Kumar and I took home loan from HDFC Sector 18 Noida branch . My Home Loan No is 609788443. Along with home loan of 50 lakh, I also took the insurance loan of 69400 rs. During the issuance of insurance, insurance adviser, Mr. Vivek(If i remember correctly) had told me that at the time of surrender I will not
have to pay remaining insurance amount left. In other words if I pay all the amount of loan(including home loan and insurance loan both) then I will get the return of remaining balance of insurance loan amount returned to me.

I paid the remaining amount...
Complaint comments Read comments [1] Complaint category Loans

HDFC Bank - harassment regarding welcome kit

 Sangram Das on Feb 25, 2015
I Sri Sangram Das my account number is 50100088014431. I have opened an account to hdfc bank, nayabazar branch, siliguri one month before but till now I didn't get welcome kit. I have been daily communicate with the bank employee but they could not able to solve my matter.Please look into the matter and do the needful. Regards, Sangram Das Siliguri Mobile 9832386631...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - Complaint Against HDFC Bank Customer Care Executive

User on Feb 25, 2015
Hello, Myself Pranay Ramchandra Thate HDFC bank credit card holder. I got call from this number +911409340437 at 4.03 PM date 25.02.2015 said that calling from HDFC bank customer care executive. HDFC bank customer care executive start giving information about insurance policy, i said i already have other insurance policy so not needed.That executive forces me to apply for policy and used wrong word against me. Also said that if you not apply for policy we will not increase your credit card limit after 6 months.(If you not gives business to HDFC bank, HDFC bank will not help their customer.) ...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - Investment Account Linked to a Dormant Account

 caggarwal1505 on Feb 25, 2015
I recently applied for an ISA account at your Byculla (Mumbai) branch which was to be linked to my account number abcdefghij and this was explicitly called out in the AOF. Your CPU has gone ahead and linked my ISA account to an account that is dormant and has no functionality alive. I have spoken to my PB and as usual he is helpless, despite trying to help me. Your PU has made this error basis some 2008 AOF that I would have submitted. I liquidated an FD yesterday which was to be invested in MFs which I am not able to do now. I need the following to be sorted out now: 1. Correction to be...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - Customer Care Executive Misbehaved

 mittalchirag20 on Feb 24, 2015
I received a call few minutes back and the guy who was on the phone, what the hell he thinks of himself. How can he speak to me like this. He was not letting me speak even a single word. If you are working as a customer relationship manager than you should know how to speak with a customer. He was saying my address proof was not verified by the service provider (in regards to credit card) so I said I don't have much time to visit that place so can I provide you any other document as I have my Bank Account passbook with me for this address. But he was not letting me speak even a single word....
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - Noc/removed from CIBIL

 ramakant kumar on Feb 24, 2015
Dear Sir

I had a HDFC credit card(4346781011953676) with the limit of Rs.18000/-. My outstanding amount at the time of settlement was 31368rs. Settlement done on dt.26.09.13. After the payment of Rs.18500/-, an agent
said, you will get a NOC from the credit card dept. Till the date, I did not received NOC and even not removed from CIBIL list.As per HDFC customer care, my out-standing is Rs.34000/- and I have to do the complete payment, then only I will get NOC and remove from CIBIL list.
So sir, let me know the exact procedure to short out the problem.

Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - Closed Loan/But deducted EMi / Wrong Information from Customer care

 Rallapalli chitti Babu on Feb 24, 2015
Respected Sir, I am R.chitti Babu bearing with Instant jumbo cash loan number "0000000000009646446" Last month on January 19th 2015, i closed all amount and its been clear from my end and bank side too, The EMI which I need to pay on 23rd JAN 2015 including that I paid and closed amount, so amount not get deducted from my account. Now suddenly they debited 17, 786 rs from my account on 23 Feb 2015, which is not fair. I clearly spoked with them why u debited as i paid full amount and settled it down. Now they come up and saying you did not payed EMI amount and with out including that EMi we...
Complaint comments Read comments [1] Complaint category Credit Cards

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