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HDFC Bank Customer Care

HDFC Bank Limited

Branch 542, Trade World, A Wing, Ground Floor, Opposite Kamala Mills Compound, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Phone:+91 22 6652 1000
 +91 22 2498 8484
 +91 22 6160 6161
 1800-425-4332
 1800-22-1006
HDFC Phone Banking Number State wise (Phonebanking Number)
Andhra Pradesh – 9949493333
Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna – (Std Code)-6160616
Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune – (Std Code)-61606161
West Bengal, Sikkim, Andaman and Nicobar – 9831073333
Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline) – 1800-345-3333
Assam – 9957193333
Bihar, Jharkhand, Patna – 18602666161
Maharashtra (except Mumbai) and Goa – 9890603333
Haryana – 9996243333
More...
 
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HDFC Bank Complaints & Reviews

HDFC Bank - Requesting Credit Card Application Rejection Reason - No help from phonebanking & Banker

User
 deepika.bit.mba on May 23, 2015
I had applied for Credit card( application no - 1504281377796001) on 18-Apr-15 or 25-Apr-15(don't remember the exact date) in HDFC, India First Place, Gurgaon Branch and the HDFC banker who coordinated was Sugandhi. Its’ been a month I have got no status on the credit card application status. When I called Phonebanking they said the status is "Application declined/rejected) and when I asked for the reason of rejection they said they are not aware and I have to either reach out to the branch or track the status online. I did checked online but no luck and when I approached the branch( First India...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - Non Relevant Membership Fees Charged on My Credit Card

User
 Vickyrr on May 22, 2015
This is in reference to my HDFC Credit card which i have been using for more than 2 years now. every year they charge my credit card with Annual membership fees which was not a part of my original agreement. from the past 2 years they have reversed the Fees saying it was a mistake from their Marketing team to charge it. This yea, and month they have again charged Rs 2, 200 as annual fees which is a mere fraud and i have raised a request to reverse the feed but no one has responded yet. the request number is 15135620919 taken by sameer Khan . I am not sure how many more customers are victim...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - no due certificate and did not keep the promises by hdfc bank

User
 Nitin333 on May 22, 2015
Hi, my name is Nitin Chanana .I was using a credit card of HDFC bank . I dont know exactly, however roughly i can say i used that card for approx 2 - 3 years without any issue . I was payingall my bills on time etc . After that due to some circumstances i used my card for approx rs 75000 and was not able to deposit the credit card bills . Months passed but i was not in a situation that i could pay my credit card bills yet however when ever the customer service from hdfc called me about the payments, i inform them that am not in a very good financial situation . I ALWAYS ASSURED THEM THAT ONCE I...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - Sub: Waive off for one time settlement for Card No:4050281000529922

User
 Muralidhar Verma on May 21, 2015
Dear Sir/ madam, I am a HDFC Platinum Plus credit card holder bearing no. 4050281000529922 for more than nine years and due to financial constraints was unable to clear by dues on monthly basis for which interest has been charged month after month for many years. Presently, my total due amount is Rs.111732.12 due date being 22.05.2015, I am facing severe financial crisis due to interests charged and hence, will be unable to clear total dues which can take dangerous turn in future and therefore, request for waive off interest charges which were charges month after month and give...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank Credit Card - Interest rate charged even though I have deposit my cheque before due date.

User
 Sudhir Titirmare on May 21, 2015
Dear Sir I am owning credit card no 4617 8720 0131 4391 (SUDHIR TITIRMARE) My card total due was INR 1, 44, 225.71 and last day for payment was 03-May-2015. I have made two transactions, half amount made through online banking and rest with check payment due to scattered money in different account. I dropped check in HDFC BANK PIMPLE GURAV Branch on 01-May-2015 of Rs 84000 and rest of amount on 03-May-2015 of Rs 60230. When I got the current month statement I have noticed some financial charges INR 3545 charged. When I asked with customer care they said they received my chaque to them on 08-May....
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank - Depository charges deducted Apr15

User
 yuvi85 on May 20, 2015
This is in reference to the transaction made into my account without intimating me by HDFC Bank. An amount of Rs 842. 70 has been debited on 12th May, 2015 from my salary account, mentioning about "DEPOSITORY CHARGES APR15 - 35327829. cannot understand to what extent the bank can go to deduct money from the account without mentioning any reason and particularly when i have not used any such Demat Account....
Complaint comments Read comments [2] Complaint category Banks

HDFC Bank - DEDUCTING MONEY FROM ACCOUNT WITHOUT INFORMING

User
 parmarthGC on May 20, 2015
DEAR SIR, HDFC HAS DEDUCTED 564.05 TWICE FROM MY ACCOUNT ON 19TH MAY 2015 UNDER THE NARRATION OF PUR-ADJ DT... THIS IS HORRIBLE... NO OTHER BANK DOES THIS... I WANT MY HARD EARNED MONEY BACK... HOW CAN THEY DO THIS.. GOOD I KEEP TAB ON THIS BANK... MY ACCOUNT NO IS 02281000012283.. ITS MENTAL HARASSMENT... AT THE TIME OF ACCOUNT OPENING THEY PEOPLE LURE SO MUCH AND NO BODY WANTS TO LISTEN... NO NOT ANSWERED...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - Cancellation of my HDFC Credit card

User
 sandeep49g on May 20, 2015
To, The Manager, HDFC Credit Card Division, Bangalore, Subject: Cancellation of my HDFC Credit card Dear Manager, I am Sandeep Kumar Garg and my HDFC Credit card number is : 5241 8104 0038 4715. Request you to please deactivate/cancel this card as I already dropped request letter for cancellation of this card.So, once again request you to please cancel my card with immediate effect. Credit Card No.: 5241 8104 0038 4715 Thanks & Regards, Sandeep Kumar Garg...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - Veri bad service and did't take there job seriously

User
 riderkandy on May 20, 2015
Yesterday I visit hdfc bank for my cheque payment. they denied is almost 3-4 time. every time they give a shit reason or canceling the check. last week my friend went the same branch of nac manijara, Chandigarh. he wants to submit some money in his account but they denied because pan card was not update in the account. He is employee and the salary is credited on the same account. Our company attach the pan card number with account already but they denied. They don't want to work seriously. The employee of this branch very casual and did't take there work seriously. When I want the complaint book...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - Stole Rs. 6000 in front of me.

User
 Yoga Nadar on May 19, 2015
I got cheated by HDFC Matunga Branch Staff's on 18th May 2015, while i went to close my loan account. The madam in cash counter did some mistake while counting the notes. I wrote all dinominations after counting. As i counted and wrote in slip, I directly went to cash counter and they are saying 12 500rs notes are missing. How could it possible 6, 000 rs dissapear in front of your CCTV camera. Also they refused to disclose me CCTV recordings. I am ready to come for any enquiry. Plz help me sir. I was maintaining my gold loan from 2 years in Matunga Branch HDFC Bank. I am sure the cash counter staff...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - Request process my credit card Ap. No. is 15050819536790SS [Resolved]

User
 srinivas9666696266 on May 19, 2015
From G.Srinivas Rao HDFC A/C : 50100092188155 HDFC Credit Card AP. No. 15050819536790SS Aravinda nagar, Opp Nellore Hospital Nellore To HDFC Bank Manager Credit Card Division Nellore. Sir, Sub:- Request process my credit card regarding- I have an Salary account in your bank (A/C No. 50100092188155) I have applied for credit card Ap. No. is 15050819536790SS. It is hold because i did not submit my resident proof. I am residing at rent house i shall submitting rent agreement, College Employee ID card, Pan Card, and Electricity Bill in your bank. So i request you sir please...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - Regarding unbearable torture by your executives even when I am not related to your loan defaulters

User
 niranjan subramaniam on May 19, 2015
As this is to inform you that your bank executive is continuously harrasing me on phone even when I am not related to the loan taken by Mr. Harish iyer from your bank even repeatedly after saying that I don't have any contact with the person your executive is tourchering me by calling me. I be on field for my work driving if at all any things happens to me your executive and your company would be full and full responsible for it. If at all I get a single call here after from Mr. Rajesh 022-40731612 I would go legal and even if no action is been taken after this person I would drag your company to...
Complaint comments Read comments [2] Complaint category Loans

HDFC Bank - fees and charges

User
 Gurudas More on May 19, 2015
hi, I've opened a savings account with hdfc bank. at the time of account opening the representative committed that there will be no any other charges levied except charges for non maintenance of AMB. but after opening of my account there are too many charges they are started to cut from my balance like cash handling charges, neft & imps charges etc... so people don't get fool with their representatives commitments. they just completing their targets. they either puts pressure or gives lolly-pop of fake commitments on customers like "you will get credit card in two to three months if you opened...
Complaint comments Read comments [1] Complaint category Banks

HDFC - HDFC CREDIT CARD DISAPPROVAL FOR INAPPROPRIATE REASON

User
 Anil Anny on May 18, 2015
Dear HDFC Please note that i applied for HDFC Credit Card and got Reference No : 15040917430450S2. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in HDFC Link showing track your card application. Found the reason as follows. Application Reference Number 15040917430450S2 Status DISAPPROVED Remarks DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY Please provide reason or else i will file case in consumer court. Regards,...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - Double amount deducted for annual Locker charges

User
 sghosh115 on May 18, 2015
In 2014 I had taken a Locker no. 433 in HDFC bank, Dumdum Cantonment branch at Kolkata. My Customer ID is 24227595. Now on 2nd Apr 2015, annual Locker rent of Rs 3000 has been deducted from my Savings ac. Also a Surcharge/cess of Rs 370.80 has been deducted. This is not in line with our agreement while taking the Locker. The rent mentioned in the agreement is Rs1500 pa. Please see attachment. I was also told by the manager Mr Amit Ghosh that I would get a 50% discount, meaning I pay Rs 1500 pa. I request you to please see that I am not charged more and refund me the extra amount. I have written...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - loan regarding

User
 laveegupta on May 18, 2015
Sir, i would kike to inform you that i have taken personal loan from hdfc bank beawar and when we filled up loan form that time your hdfc bank officer Mr. Khet Sing and Mr. Vishal Basotia told us that bank will give us a credit card also which limit will be 2 lakh but 9 month has spent and no credit card i have got and whenever we called them regrding credit card they don't pick our call even when we call them for giving us a loan statement for tax declaration regarding but they don't reply so please look this matter, because we have taken loan from your bank just because of your bank brand name...
Complaint comments Read comments [1] Complaint category Loans

HDFC Bank - casual approaches by employee of hdfc bank bokaro sec 4

User
 nixxx7706 on May 18, 2015
Dear sir this is to inform you that i have applied a personal loan. My loan has been approved on 15th of may but still i did not get my loan amount. i dont know how casual your employee is. I have tried so many times to remburss but there is nothing happening. if today i will not get my pl amount then i will file a case on civil court regarding this. i am damn serious with this matter...
Complaint comments Read comments [1] Complaint category Loans

HDFC Bank - Multiple deductions from account

User
 akshu99 on May 18, 2015
Hi, There has been multiple deductions from my account amounting to a total of around 730 rupees. The Narration says "DC INTL POS TXN MARKUP+ST followed by some code". I dont understand what this deductions are. Kindly have a look into this asap....
Complaint comments Read comments [1] Complaint category Business & Finances

HDFC Bank - Talking abusive & unwanted penalty + taxes added in Credit card bill

User
 Puneet Vestige on May 18, 2015
Sir / Ma'am With due respect I am Puneet Sharma, Customer of ur bank from couple of years. a year before u also offer me CREDIT Card & all the things going so smooth but due to some family & personnel problem Nov.'14 or May be Dec.'14 installment will not be filled by me & one of ur recovery agent Brijesh pandey Cell No. 8882363336 called me & talking me in abusing manner as well also go to my family. this is very pathetic at that time i register complaint thru phone banking but no action take place. after some time i again recieve a call from Mr. Varun Cell No. 870404140 & 9953206015 He...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - Personal Loan Insurance

User
 Kanthi Kiran P on May 18, 2015
I applied Personal loan for Rs. 2, 00, 000 with processing fee 0.8%. I asked HDFC Loan not to include insurance and they agreed and written on application form as insurance weaver. But still insurance Rs.2360 is deducted. The deduction should be only 0.8% processing fee Rs.1600 and the amount I should receive is Rs.198400. But I received RS.196040. Please deposit Rs.2360 to my account. This is disappointing even after mentioning not to include insurance and HDFC employees agreed for no insurance....
Complaint comments Read comments [2] Complaint category Loans

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