HDFC Bank Customer Care

HDFC Bank Customer Care

HDFC Bank Limited

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai City District
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

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Work days:
Mon00:00 - 12:00
Tue00:00 - 12:00
Wed00:00 - 12:00
Thu00:00 - 12:00
Fri00:00 - 12:00
Sat00:00 - 12:00
Sun00:00 - 12:00
Customer Centre

Additional Contacts

Andhra Pradesh
+91 99 4949 3333

Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna
(Std Code)-616 0616

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Satisfactory Rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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HDFC Bank related photos (285)

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HDFC Bank Customer Care related pictures (285)

HDFC Bank Complaints & Reviews

HDFC Bank — Loan not yet cancelled after submission of the cancellation form. on Oct 9, 2015
I have taken a Vehicle loan from HDFC-Pune, loan is disbursed to Showroom (Royal Enfield) i have cancelled booking of bike .so that i have applied for the loan cancellation process. also monthly ECS gets started, now its been a more than a month cancellation process is still going on.also not getting clear information about the loan cancellation and support from the loan coordinator for Pune area.
Please suggest what to do?
Bank - HDFC
Cancellation Date - 27-08-2015
Loan Account Number - 33895129
Disbursed Loan Amount - 1, 23472
Bike Model-Royal Enfield-Thunderbird...
Complaint comments Read comments Complaint category Motorcycles & Scooters

HDFC Bank — Getting so many calls from unknown number saying that HDFC bank manager

 Ramanagoud Biradar on Oct 9, 2015
Dear Team, Nowadays i am getting so many calls from unknown number saying that am manager from hdfc bank and your account is going to close so need some deatils like debit card number and pin etc so request you to cross the those people take serious action on them. Repeatedly am getting call from this number 7282055232 checked in true caller saying that ATM Card from Bhihar. Please check and do the needful else they wuill fool so many innocent good customer from your bank. Thanks&Regards Ram 9945975849...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank — Credit card

 Abid887 on Oct 8, 2015
My name is Abid khan and i am a customer of hdfc bank since last 2 years. But due to some reason i got late to pay credit card bill, and next day I got a call from one of executive his name is LALIT JAIN. The way he talks to is very unprofessional and very rude. If bank employee will behave in such a manner then its a worst bank I have ever seen. If bank can't afford to keep a well educated employee then it should get shut down. If management can see this then I want to through out LALIT JAIN from hdfc otherwise I am going to surrender my credit card and also will surrender 40 other credit cards...
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank — Amount deduction

 jitendratjs on Oct 8, 2015
My name is jitendra kumar, My HDFC Account No: 50100065570431.The amount 285 + 285 has been deducted from my balance without my concern 08 Oct 2015 AMB CHRG INCL ST & CESS FOR SEP2015 08 Oct 2015 285.00 08 Oct 2015 AMB CHRG INCL ST & CESS FOR AUG2015 08 Oct 2015 285.00 I don't know, what is this? So please help me on this issue and revert my balance. Account No.: 50100065570431 Branch : MARATHAHALLI JUNCTION, Bangalore Name : jitendra kumar...
Complaint comments Read comments [2] Complaint category Banks

HDFC Bank — Account closing

 vivekavasthi on Oct 8, 2015
I wish to close my salary a/c - 04391050008359 with HDFC BANK, KAROL BAGH, NEW DELHI – 110005. Bank officials are asking for RS 1600/- as a fine on me for not keeping balance although my salary a/c was opened on condition of zero balance facility. I approached bank many times earlier but every time they assured me to wave off all fine & requested not to close a/c. but this time they treated me like a loan defaulter & suggested me to deposit fine of Rs 1600/-. They gone to extent of saying that WE KNOW HOW TO RECOVER MONEY . Your kind intervention is required for needful. Mail written...
Complaint comments Read comments Complaint category Banks

HDFC Bank — Cheated

 Abhishek Sharda on Oct 8, 2015
I am a Hdfc customer since last 4 years. But now I am suffering & regretting my decision to have a hdfc credit card.I always paid my due on time but this time somehow I miscalculate my balance and paid only 50 rs less.
I need to pay 67, 384 but paid 67, 330 only and as a result Hdfc imposed me 2000 rs fine.
This happened second time but this time I decided to fight for this injustice and will go to consumer court if required.
On the top of that your customer support is rude

Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank — Amb chrg incl st & cess

 ArunGuru on Oct 8, 2015
This is Arun from Chennai, Recently HDFC Bank has deducted Rupees 400 from my account, by mentioning that I had minimum Account monthly balance, even though i'm maintaining the minimum balance on every month. I have no idea what to do, can anyone advise me on this. My Contact No: 9585309804 / Email: Thanks Arunkumar...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank — Receipt for the car EMI paid not generated

 Shivashankara Muraleei on Oct 8, 2015
I had paid Rs.15982.00 as an EMI for the HDFC Bank car loan No: 23956154 through Net Banking from Indian Overseas Bank, Malleshwaram Branch Bangalore. Please send the same as the amount has be debited from my account. transaction done on the 7th Oct 2015 @ 12.33 PM. Regards, S K MURALEEI +91 9164496666...
Complaint comments Read comments Complaint category Banks

HDFC Bank — Deduction of Amount without any Remark

 Shoaib_21 on Oct 8, 2015
HDFC bank has been deducting my money without even saying any remark. I had 1000rs as available balance in account after they sent me a account statement the amount available became 123rs. I don't know for what they dedcuted this money. There is no remark. Also they are charing AMB on a zero balance account. Please take action....
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank — Loan closed issued NOC But CIBIL is not clear

 mehb123456 on Oct 8, 2015
To, CIBIL Manager, My self Rekha Srikant Kumbhar. I had taken Autol loan from HDFC Loan A/C No-16555399. I have cleared my loan and issued me NO DUES Certificate. But my name is in CIBIL and due to that Iam not getting any loan from any bankk even from HDFC. So requesting to update and remove from CIBIL so as I can get loan fron Bank...
Complaint comments Read comments Complaint category Auto Insurance & Loan

HDFC Bank — Fraud: Charged for Bank's Free Promotional Offer- OneAssist

 Kheya Datta on Oct 7, 2015
Early September, HDFC Kolkata contacted me to regarding a FREE UPGRADE that they had for me- a new card that would be protected from losses when stolen/lost. After repeated follow-ups by the Bank I was told- 1. This is a Free upgrade for the first year 2. I would receive a new card within 30 days and my old card would get deactivated 3. When the OneAssist guys call for verification- I should tell them I would be paying the fees(according to the agent- in reality HDFC will be paying it. ) Being an old customer, I relied on HDFC this time though the verification call was weird. I have been...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank — Credit Card is revoked with charges ,, Need No Due certificate

 chhidvi on Oct 7, 2015
My Name is Sudhamadhuri. I applied for a credit card in the year 2011. However I had never used it, , not even registered it to my customer ID. I don't have the card with me now, I don't remember card number either. Now when I am applying for a home loan, my cibil report shows card had been revoked with some maintenance charges. Now I am trying to find further details so that I can get a no due certificate by paying the said amount. I tried calling customer care. I am unable to receive any kind of details from them. I am unable to reach right department although I waited in the line for about...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank — Fraud in Educational Loan refund by HDFC Bank Sales Manager Rachit Duggad

 arunkumar9985 on Oct 7, 2015
I started process for educational loan(Credila) from HDFC bank, Bangalore, then manager - sales from HDFC named Rachit started the process and told that loan was sanctioned and took the processing fees of Rs 31920 + Rs 7980. On 8th August, he told that he was not able to process the loan, so we asked to return our money. But from last 30days he is saying that he will refund the money but he is not doing any progress in that front. He is also very irresponsive in communication as well. Another problem we are facing even credila support team is not responding. I send them mail regarding this to...
Complaint comments Read comments Complaint category Loans

HDFC Bank — HDFC Jet privilege debit card on Oct 7, 2015
Dears, I am a Jet Privilege member and also an account holder of HDFC bank! Recently I applied for the Jet Privilege – HDFC debit card using Net banking! To my surprise I had to apply 3 times online but luck! - THIS was 4 months back Finally when Sagar from HDFC called me to ask in case I have some issues with the bank and I told him about the same! He helped me with changing my name, my address and also by applying for the JP- HDFC debit card physically! PFA my jet privilege card and my HDFC debit card for your reference. As soon as the card was issued to me 500 - 600rs were deducted...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank — Bank charging credit card membership fees twice

 Somnath Saha_Kolkata on Oct 7, 2015
HDFC Bank has a policy of reversing the membership fee (Rs. 448.32) of a credit card if Rs. 50, 000 is spent in the following 12 months. Though I hold a free membership credit card with HDFC (**** **** **** 8007), I was once charged with membership fee (Oct'13). After several escalation they admitted the fact that the card shouldn't have been charged with membership fee and assured that the fee would be reversed back if I spend Rs. 50, 000 in the next 12 months. I spent the said amount in the next 12 months and the fee was reversed on Nov'14. Now, HDFC bank charged the same amount again...
Complaint comments Read comments [2] Complaint category Banks

HDFC Bank — Not providing benefit of interest in terms of benefit given by RBI

 rameshprasher on Oct 7, 2015
Respected Sir, I have taken home loan from the HDFC Bank. But the Bank is still charging interest @ 10.05 whereas the RBI has cut the repo rate upto 1.25 level. This attitude of the banks defeats the very purpose of decreasing the repo rates for motivating he people to buy homes and thus the aim of the RBI to enhance the economic activities in the country remains just a dream. The banks give the benefits of reduced rates only to future customers. Whereas in case repo rate increases the burden is immediately transferred to the existing customers also. It is my request to the RBI authorities...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank — Insta alert, otp and netbanking facility

 Pravin Kumar Tiwari on Oct 7, 2015
I am a customer with bank for 6 years and currently the bank is not helping maintain its credibility. I m suffering from non receipt of insta alert, OTP nd banking inconvenience which is leading to considerable loss of time nd money and frustration .though having registered complaint BANC1015019627, no response have been received in last 5 days nd even bank officials are reluctant nd not helping.request step in to help my cause .
Complaint comments Read comments Complaint category Banks

HDFC Bank — Amount deducted under the name of depository charges of DEMAT account

 NitishKshirsagar on Oct 7, 2015
Hi, This is in reference to the transaction made into my account without intimating me by hdfc bank. An amount of Rs 570.00 has been debited on 11th Sept 2015 from my salary account, mentioning about 'depository charges DEPOSITORY CHARGES AUG15 - 33527682 on demat account. I hve never used this account. I am aghast to see this has happened second time inspite of me not using the demat servies and when the account was given to me it was told that it would be absolutely free. This is clear exploitation of customers. Please take the needful action or let me know what needs to be done from...
Complaint comments Read comments Complaint category Banks

HDFC Bank — Debit card online payment at PVR cinemas

 Poonam.Varshney on Oct 7, 2015
Hi this is to bring in the notice of HDFC Bank. on 09/09/2015 had an transaction in delhi PVR for Rs 610 . transaction happenend from the card ending from 8178. Lady who was at the food counter of PVR swapped card and said transaction did not go through and i paid cash of Rs 610. She said 610 hat we paid through card will be reimbursed in 24hours of time. Money was never credited in account. Went back again next day. taalked to manager there in PVR. He said check with bank. calld HDFC, they registered complaint with reference number 00000011820DL003227. And informed me that they will...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank — A very big blunder done from HDFC person.

 sankalp.taurus on Oct 6, 2015
A very big blunder done from HDFC person. A DD # ******345 issued on 11/09/2015 by IOB was disowned and returned to me by HDFC saying incorrect info. However the problem was from the end of HDFC bank which did not consider the entire amount mentioned on DD and ignored 38 paise because of which the DD was disowned. I wonder this kind of mistakes are happening in #1 bank of India "HDFC". I suffered a lot of inconvenience because of the above issue. Kindly look into the matter on high priority and take note of this kind of miss from your team on serious grounds. Sankalp Gupta 9971792445...
Complaint comments Read comments [2] Complaint category Banks

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