HDFC Bank Customer Care

HDFC Bank Customer Care

HDFC Bank Limited

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Tollfree:
1800 425 4332
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59
37
1800 221 006
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30
20
Phone:
+91 22 6160 6161
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19
8
+91 22 2498 8484
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7
7
+91 22 6652 1000
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11
18
Work days:
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm
Customer Centre

Additional Contacts


Andhra Pradesh
+91 99 4949 3333

Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna
+91 99 4616 0616

View More Information...
Satisfactory Rating
8%
Complaints
4853
Responses
1307
Resolved
67
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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HDFC Bank related photos (324)

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HDFC Bank Customer Care related pictures (324)

HDFC Bank Complaints & Reviews

HDFC Bank — Deducting money from savings account

 srivera on Feb 8, 2016
I am a HDFC account holder (50100094451091 ) . On JAN 5, 2016 343.50 And 171.75 total amount of Rs.514 has been deducted from my savings account as "AMB CHRG INCL ST & CESS 2015 & AMB CHRG INCL ST & CESS 2016" . also on . now i want to revert all money deducted from my account....
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Worst customer care service

 $omesh on Feb 8, 2016
There is very serious problem in HDFC Bank customer care service. Within three months I have tried to call them but non of the attempts were successful. each time call dropped due after entering my customer id and telephone id. in these process I have spent more than 10 hours cumulatively and nearly 300 rupees during calling. sir I want compensation of my valuable time and money which is lost during contacting HDFC customer care....
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Wrong commitment regarding credit card fee.

 shamsher Mehra on Feb 8, 2016
To whoever it may concern
I have given wrong suggestion by one of your sell executive regarding mem fee the it is life time free. So please take a strong action regarding this and
Also find the attached picture for further issue. And after paying that amount also they have charged me for late pay but due date was 7 Jan 2016

Regards
Shamsher Mehra...
Complaint comments  Read comments Complaint category Credit Cards

HDFC — Disapproval credit card

 saurabh k tyagi on Feb 8, 2016
DISAPPROVAL CREDIT Card

Hello HDFC Team,

I have applied for HDFC credit card, I have received my application reference number, and also received verification calls to my number, and verification at my office.
And also received an SMS saying your application has been approved in principle.

Now the status of the credit card at the HDFC site is showing as "Disapproved" with remarks as follows:-

DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY.

My...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Personal loan application

 vandanashaw on Feb 8, 2016
It is a stupid company, they did not provide me any application number. i had to call them multiple time to just get application no. they did not provide me proper reason for declining my loan application. they gave me false information and no action. when sent an email they say it takes 12 hours for them to receive it. they just play around worse customer service......
Complaint comments  Read comments Complaint category Loans

HDFC Credit Card — Not converting my outstanding credit amount to emi; hdfc credit card torturing me

 gsreedharbabu on Feb 8, 2016
I am using HDFC Credit Card from last 4 years, I am paying back minimum balance plus some amount them in every month. for 25 k limit i have approximately more than 50000 to them. but my outstanding always come to 25, 000, and 4 months i have requested them to convert outstanding to 1.5 Years EMI, but they did not listen me and continuously sending the bills with the penalty. now it comes 33, 000 rupees, I am very upset about them i have complained many times with their higher officials also. But they simply telling that my credit card is dont have EMI Facility, when their executivie selling card...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Money deducted without any transaction

 kalyan venkatesh on Feb 7, 2016
In Bangalore Electronic city branch ATM in Neeladri nagar on 6feb 2016 without doing any Transaction my 5500 got deducted...
Complaint comments  Read comments [1]Complaint category Banks

HDFC — Verbal promise not kept

 pradhan.ajit2009 on Feb 7, 2016
I dont have the verbal communication proof. But i was promised by hdfc credit card representative who processed my hdfc ergo health insurance, that only one time i have to pay Rs.300 for both the policies taken with thr credit card. Rs.300 already been charged in my Jan-2016 statement. Again Rs.300 is reflecting in unbilled amout for feb billing.My hdfc credit card ending 8538....
Complaint comments  Read comments [1]Complaint category Credit Cards

HDFC Bank — Wrong charges on my credit card

 pradhan.ajit2009 on Feb 7, 2016
I have taken health insurance with my credit card that was processed from hdfc credit card dept. side. i was told that processing fee of 300 will be charged to my creditcard.
EMI for the insurance will be 570/month.

Contradictory to it, i can see total Rs.1017 has been charged by different means instead of 870(570plus300).

kindly remove the additional amounts levied on my credit card ending 8538...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Toll free number is either completely missing or not publishing freely

 Rammohan Penchala on Feb 7, 2016
Toll free number is missing for HDFC banking, I called the number provided on their website and the call charge was 23 rupees, is it not HDFC bank responsibility to provide its customers, the toll free number?...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Money deducted without any intimation

 Raju vedprakash on Feb 6, 2016
I am a HDFC account holder (Account NO:03371140073578) . On 5 fab, 2016 total amount of Rs.1374 has been deducted from my salary account as "AMB CHRG INCL ST & CESS FOR DEC2015". now i want to revert all money deducted from my account....
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Money deducted without information

 infotojaipal on Feb 6, 2016
My savings account is 14721000023071. Due to personal financial trouble i was not able to maintain minimum balance of 10000 since last one year. Last week i saw account balance came to -852 rs, so i decided to start save in this account again and depostied 11000. with the deduction of 852 it bacme 10000+. Today HDFC deducted 8000 rs from my account without any notice. It is a fraud showing -852 last week and deducting 8000 today....
Complaint comments  Read comments Complaint category Banks

HDFC Bank — HDFC Bank negative balance in my account

 Rahul RaSha Sharma on Feb 6, 2016
My salary account (in HDFC bank) was created in my first company, so once i left the company and joined somewhere else I had to open another salary account. Now my salary account in HDFC bank has been converted to savings account (without informing me or warning me). I had called customer care for query I did not want to use the account and they did say that they will follow up with the request and close the account. After that I never logged in to my account through net banking. I see negative balance now in my that inactive account today. I request you to please take action against this bank....
Complaint comments  Read comments [1]Complaint category Banks

Hbl Global Pvt Ltd (Sister Concern Of Hdfc Bank) — I have forgotten my password and security question please help

 padmaja medicharla on Feb 6, 2016
Please provide alternative password for meghana_medicharla@rediffmail.com alternatve email id surya_medicharla@rediffmail.com...
Complaint comments  Read comments Complaint category Municipal Corporation

HDFC Bank — Salary account closing

 bhikagovind on Feb 6, 2016
I have an account with Hdfc bank.my Ac no is 50100079055464. This account I wanted to close but when I visited nearest branch they asked me to pay 1500rs for closing charges. And they converted my salary Ac to saving Ac without my permission. And they haven't informed me. I am not paying any amount. I am requesting you to please close my salary account....
Complaint comments  Read comments [1]Complaint category Banks

HDFC Bank — Bank a/c blocked without prior notice and information

 narendrashivansh on Feb 6, 2016
To

Subject:- Bank A/c blocked without any notice Hdfc Bank

Respected sir

HI this is Narendra satish tiwari from Bandra west mumbai 400050 writhing this letter regarding complaint against Hdfc Bank i am having an salary account in Hdfc since more than 8 years and having credit card more than 4 to 5 years earlier i pad all dues on time since last 1 and half year due some personal issues it was difficult to pay total due so i was paying some of the payment against my Hdfc credit card my toal card limit is of 26000 and now it is overdue condition of 32000...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Funds kept on hold [Resolved]

 Sukbagchi on Feb 6, 2016
Hi Team,

I Sukanta Bagchi, credit card number-5242165000140655 am writing to you regarding a big concern I am facing..

My salary of 35800 something got credited to my salary account and within 2 hrs the whole fund was put on hold..I am in the process of settling my credit card and did not make payments from the last two months as one of the credit card exec told me the card needs to be blocked first for the settlement process..

I was making payments of the min dues with the interest every month since last 3 years..I am trying to reach the collection...
Complaint comments  Read comments Complaint category Business & Finances

HDFC Bank — Monthly deductions of amb cess by hdfc bank

 nijith on Feb 6, 2016
I am an Nijith Marath and i am an HDFC BANK customer since last 5 years, my a/c no is "01751000082946".

Rs. 687 was deducted on 6th Feb 2016 and Rs. 600 was deducted on 25th Jan 2016 in the name of amb cess.
On complaining the customer care inchrge directly refused to refund the money to me.
Unauthorised money in the form of amb cess is deducted from account every month. this is day light robbery by these white collar banks. they are stealing my hard earned monry.
I want my money back as soon as possible or else i will have to freeze my account with the bank....
Complaint comments  Read comments Complaint category Banks

HDFC — Money deduction

 sowmia on Feb 6, 2016
Myself Sowmia, account holder of hdfc bank, namakkal branch. 50100013987753- HDFC Account Number
Account holder name- Sowmia. R. On 5th feb'16 they have debited Rs.171.75 twice consiquently from my account without any authorization (AMB CHRG INCL ST & CESS FOR DEC2015 & AMB CHRG INCL ST & CESS FOR JAN2016). Request to refund the amount asap....
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Illegally issued statement

 param1112 on Feb 5, 2016
To
The Reserve bank of india .


Subject: complaint against HDFC BANK code 1359 court road (Amritsar) for giving statement to some one illegally .
Respected sir/madam.
I have an salary account no 01151140008415 in HDFC BANK majitha road Amritsar . I am using internet banking from last seven years and didn’t put request for my account statement. The above HdFC bank branch having code 1359 generated my account statement by their employee having code M1186 on 31-july-2015 and given to some one without getting any request from me . so its illegal under IT...
Complaint comments  Read comments Complaint category Banks

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