HDFC Bank Customer Care
HDFC Bank Limited
Customer satisfaction rating: 10%
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5568
COMPLAINTS

HDFC Bank Customer Care

HDFC Bank Limited

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
170
104


Additional info
Customer Centre

Additional Contacts


Andhra Pradesh
+91 99 4949 3333

Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna
+91 99 4616 0616

Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune
+91 99 6160 6161

West Bengal, Sikkim, Andaman and Nicobar
+91 98 3107 3333

Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)
1800 345 3333

Assam
+91 99 5719 3333

Bihar, Jharkhand, Patna
+91 86 0266 6161

Maharashtra (except Mumbai) and Goa
+91 98 9060 3333

Haryana
+91 99 9624 3333

Gujarat
+91 98 9827 1111

Jammu & Kashmir, Himachal Pradesh
(Toll Free)
1800 180 4333

Karnataka
+91 99 4586 3333

Kerala
+91 98 9566 3333

Madhya Pradesh, Chhattisgarh
+91 98 9360 3333

Rajasthan
+91 98 7500 3333

Orissa
+91 99 3790 3333

Tamil Nadu, Pondicherry
+91 98 4067 3333

Punjab
+91 98 1533 1111

View More Information...

Customer satisfaction rating
10%
Complaints
5568
Responses
1934
Resolved
123
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm

HDFC Bank related photos (391)

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HDFC Bank Customer Care related pictures (391)

HDFC Bank Complaints & Reviews

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HDFC Bank — HDFC Credit Card issue from past 1+ year - No resolution

 nitin_gupta123 on Jul 27, 2016
Below is my last mail to HDFC Credit Card department

HDFC Bank credit card application reference number 6061517504170N1.

After so many follow-ups final again i received same response after 1+years useless transaction done by me.

i was HDFC user from last 7 years and due to mistake done by your bank i am suffering from 1.5 years.

Now whenever apply for Credit card i always receive above mail.

I fail to understand one time i was eligible for top most card (Regalia) and now i m not eligible for any HDFC card being a corporate...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Credit Card Closure

 Nachiketh Kariappa on Jul 27, 2016
Hi,

I have sent a written letter to HDFC for the closure of the credit card holding with HDFC bank. I haven't heard from the bank yet.

Details are below.

Name: Nachiketh Kariappa MN
Card number: 48930 7717 0007 6720.
Ph no: 9743507036
Address: Begur, Bengaluru - 68

Please let me know the status of the closure.

Regards,
Nachiketh...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Credit card not received

 ankitpat on Jul 27, 2016
Its been almost 4 months and i have still not received my renewed credit card enough though i have reached these people so many time.. I have complaint it twice still no action has been taken. They just provided me credit card number and told to do payments anyhow. Unless and until i don't have card they still expect me to do payment. I require credit card asap. I need action to be taken asap....
Complaint comments  Read comments Complaint category Credit Cards

HDFC — Hdfc bank neither returning documents nor providing promised credit card.

 sheevendra on Jul 27, 2016
Hdfc bank, hubli (karnataka) organized champagne to provide dinners club premium credit cards to our company employees (npcil-gov company) as an offer of “free entry fee, free renewable fee”. i submitted all the documents along with my account slip and income certificate duly signed. after few days i received a call from sales manager and after verifying all details, the lady offered me “money back credit cards”. i denied and told her please provide credit cards which were promised. she agreed and after that, until few days i got call from hdfc, but all call were like missed call and just...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Negative balance

 DinuJoshi on Jul 27, 2016
Hi,
Myself rahul.
My salary account (in hdfc bank) was created in my first company,
O once i left the company and joined somewhere else i had to open another salary account.
Now my salary account in hdfc bank has been converted to savings account (without informing me or warning me)
I do not have a debit card (lost few years back and i never requested for a new one)/ netbanking details.
In my current company hr arranged hdfc guys to open new salary account in hdfc.
After documents checking they are saying i've 5433/- negative balance in previous...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Refund of cash deposit charges and cc limit .

 Vikas Arora Banga on Jul 27, 2016
Hello sir/ madam.


Im vikas arora from garhshankar. my cc account is continue in garhshankar branch that no is 50200009096902. im realy fedup bcz service is not good of only garhshankar branch. bcz the branch manager ritiraj gaur is not understand the problems of custmors... he is very careless man nd always do fake promises with customers. custmors are free nd workless for ritiraj. juthe promises karke custmors k sath time kharab karte hai. agar kam nahi hona toh seedha boldo sir g kaam nahi hona apke documents mein yeh problem hai ya yeh document kam hai. mjhe 2 months tak...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Harassment for hdfc personal loan

 ASHOK RAJ S on Jul 26, 2016
Hi sir/madam,
This is regarding my personal loan which i have taken from hdfc bank
Loan number: 22649064
Problem/issue: i was not paying 3 months emi and now paid rs. 20000/- (receipt no: 68968886) on 25/07/2016) but still i’m getting the threaten call from collection executive.
Collection executive number: 9677142028
Based on his assurance i paid twenty thousand rupees for settlement, settlement amount is rs. 100000 (one lakh rupees).
Continuously i’m getting harassment call from hdfc collection executive.

Please let us know how to resolve...
Complaint comments  Read comments Complaint category Loans

HDFC Bank — About my saving account

 hardyjas on Jul 26, 2016
Dear sir,
I inform u that i opened my saving account with hdfc bank since dec2015. And also i filled all formality of credit card. But they do not give me a satisfctory answer. Still did not issue my card. I full filled your all terms and condition. Why u did not issue my credit card, if u do not give me corporation then i will closed my account.
My mobile no is 9779409175...
Complaint comments  Read comments [1]Complaint category Credit Cards

HDFC Bank — Non Maintenance Balance

 Sumalatha Nandru on Jul 26, 2016
I also having same problem, in my hdfc account -7000 rs it showing.In the year of 2014 september i joined in a company there they provide me hdfc salary account. After 2 months i quit that company. After 2 years recently i joined in my dream organisation here i am facing problem with opening a new hdfc account. They said they wont provide new account after 7000 clearance only they will open new account. With out any intimations how it come -7000. Can you please any one help me how to handle this issue. Please provide suggestion....
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Torn currency rs.500 from left side

 Ronak Ubhan on Jul 25, 2016
I got a torn note of rs. 500 (left side) from hdfc tower a b cyber greens, gurgaon atm, incidentally there was no guard in the atm and therefore no one to claim however there were guard for dlf building. i tried calling hdfc customer care but could not get through. the call was getting disconnected again and again...

How should get replaced currency against torn note of rs. 500. image is attached...
Complaint comments  Read comments [1]Complaint category Banks

HDFC Bank — Debit card cloning withdrawal

 Divya.garg2311 on Jul 25, 2016
I had filed a complaint with hdfc bank [mumc0716191357 ] 10 days back regarding my
I'm in bangalore and my debit card is with me.
And in delhi 4 atm transactions have been made from my debit card.
I don't trust hdfc security anymore. I'm really heart broken that i have lost 36k.. I can't bear this much loss. And i am going through all this coz of your pathetic security services.
I would like to inform you that in my bank details you can see that today i have made a pos transaction in bangalore at tallado salon. Around the same time 4 transactions from my account from...
Complaint comments  Read comments [2]Complaint category Banks

HDFC Bank — Photo passbook

 adityajawahar on Jul 25, 2016
Hi,

I am trying to get a photo passbook from hdfc which could be used as a valid id and address proof as per circular by the ministry of external affairs. Please find below link containing details
http://passportindia.Gov.In/apponlineproject/pdf/circular_add_proof. Pdf
However when i went to the branch for the same i was told that the bank doesn't give photo passbooks. Can you please let me know how do i get this done?

Regards,
Aditya...
Complaint comments  Read comments [1]Complaint category Banks

HDFC Bank — Hdfc bank cheating after home loan fully paid

 Baidurjya Choudhury on Jul 25, 2016
My home loan a/c no.- 605856236
I have fully paid the principle component on 5th july.
But hdfc bank tried to debit emi as ecs after the loan has been finished on 11th july.
Even i wrote to hdfc home loan brach by mail not to deduct emi as ecs on 5th july but they didn't reply.
Can you believe?
Not only that, after paying homeloan fully, i didn't have sufficient balance in my bank so ecs returned.
Then hdfc bank imposed a fine for ecs return as inr 402.50 on 21st july.

Can you believe, after paying home loan fully, a bank like hdfc is trying...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Credit card regalia charges

 Amit Jaiswal on Jul 24, 2016
I am an existing hdfc bank account holder for over 12 years now (preffered customer) and i had a totally free visa signature credit card without any annual fee. sometime in 2014 my card was "upgraded" by hdfc to regalia card which gives more reward points on every money you spend, and that too life time free card.
Card# xxxx xxxx xxxx 8815
Pune
Hdfc regalia

Now every year i am being charged around 2800 rs. why???
I talked to my relationship mgr, she asked to complain in customer care.
Customer care refused to revert. i also asked to downgrade my...
Complaint comments  Read comments Complaint category Credit Cards

Centurion Bank — Noc request after completing loan

 jasimalfarhan on Jul 24, 2016
Dear sir,

I have get two-wheeler loan 2004 through centurion bank calicut byepass branch. Completed the two-wheeler loan, after completion of my loan i have received the original rc book from bankers. My vehicle no. Kl-11- t. 517. That time they have told me noc send through by courier but till now i have not receive the noc

We need the noc to proceed further.
As per the current situation me and family are not available in india. So please send noc to my email id or the below given address as soon as possible.

With regards
Jasim alfarhan
Complaint comments  Read comments Complaint category Loans

HDFC Bank — Deducting the amount

 wajidfathima on Jul 23, 2016
I was working in motherhood hospital sarjapur, bangalore last year 2015 april, company has opened the salary account till august i worked than i quitted. Now i have started working from last month june in this company also same account hdfc, so thought to continue same account. After deposting the cheque of 13k, immediately they deducted 1000k change, again within a week 600. After enquiring they said that the bank will turn my salary account into saving, now you people are deducting my hard earning money. I want to close this account.

Find the details below of deducting the amount.
Complaint comments  Read comments [2]Complaint category Business & Finances

HDFC Bank — Harassment for credit card bill of rs. 2361.13

 devraj4375 on Jul 23, 2016
I hold a credit card with hdfc bank. Due to some reasons i haven't paid last month's bill which is rs. 2361.13. A new bill is generated with interest to the last month bill amount.

When i first received call from number 04067067500, i said i will pay the amount as soon as possible. But then she started saying you have to pay it now.

I don't know why and how she was demanding me to pay it immediately. I said i have received new bill as well and it has a due date till august 10th and i will clear that.

She was not listening at all. And i again she started...
Complaint comments  Read comments [2]Complaint category Credit Cards

HDFC Bank — Received wrong credit card

 Subhrakanta Thamb on Jul 23, 2016
I have applied for money back credit card through hdfc bank agent bhubaneswar near to big bazzar petrol pump. Verification was done properly. Reveived the verification call from kolkata hdfc head office on jul15 2016. After 1 week i received the kit. But found the card was not money back credoit card... It was diner club international rewardz credit card.

Please look into the issue.

Credit card application ref no - 16071618900960e8
Name subhrakanta thamb
Oficial address of receved the card: tcs bhubaneswar, chandaka real estate, patia....
Complaint comments  Read comments [1]Complaint category Credit Cards

HDFC Bank — Dc intl pos txn markup+st 050716 080716 without my notice.

 Gangadharam Boorsu on Jul 22, 2016
Why i have been charged in below txn without my notice. Could you please let me know at the earliest.

1. Dc intl pos txn markup+st 050716 080716 charged 379.32.
2. Dc intl pos txn markup+st 050716 080716 charged 25.99.
3. Dc intl pos txn markup+st 050716 080716 charged 46.13.

I used to ignore but know it is costing me more money.


Regards,
Gangadharam....
Complaint comments  Read comments [2]Complaint category Banks

HDFC Bank — Poor services and response

 Bheem khanjarpur on Jul 22, 2016
First i applied for cheque book in may month and now july is about to go and i am fighting for getting my cheque book. Hdfc bank team is so smart that they cant even update the customer address so after looking their response someone suggest me that these guys just throw the paper in dustbin so apply online for addresss update and its done now. Then again i applied for cheque book and followed process and get the drop mail from my nearset branch but again after 7 days of wait i acme to know that my cheque book cant delivered to my address.
Is this hdfc bank??? I am surprise no one is worry...
Complaint comments  Read comments [2]Complaint category Banks

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