HDFC Bank Customer Care

HDFC Bank Customer Care

HDFC Bank Limited

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai City District
India - 400013

Customer Care Phone Numbers and Contacts

Phone:+91 22 6652 1000
+91 22 2498 8484
+91 22 6160 6161
Customer Centre

Additional Contacts

Andhra Pradesh
+91 99 4949 3333

Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna
(Std Code)-616 0616

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Satisfactory Rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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HDFC Bank Complaints & Reviews

HDFC Bank - Unauthorized Credit charges

 vineetjain1986 on Jul 30, 2015
This is to inform you that i was holding a credit card of hdfc bank from february 2015. At the time of taking card they have informed me that there are no hidden charges but if you don't pay within a period you have to pay intrest But on march only they have send me a credit card bill by charging finance charges over due charges late fee charges and all and when i complained they said they cant do anything regarding this. So i said i cant pay ungenuine charges they said me you have to pay the charges. so after some months they said you may do settlement so i done the settlement. But i was not...
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank - Excess billing problem

 Jharajan on Jul 30, 2015
it is very unfortunate that I have been complaint several times with the costumer care of HDFC Bank to solve my excess billing problem but It is still pending and I am facing a mental harassment for a long time. So, I am requesting you respected Sir/Madam to solve my problem immediately. My mobile number is 9555682963, 9958782963....
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank - Credit Card Issue

 Nik Choudhary on Jul 30, 2015
I have called lots of time to Mr. Anurag Aggarwal(Officer) and HDFC bank customer care numbers but there is no positive response on my calls, my credit card payment is increasing day by day and i am not a fool to pay these fraud amount now i will post a complaint to Mr. Narendera Modi(Prime Minister of India)'s twitter and file a FIR against HDFC bank....
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank - Debiting my salary account for no reasons

 Anamitra Bardhan Roy on Jul 30, 2015
My Salary Account with this bank since 26-Feb-2013. Now recently it is charging some NWD DECCHG and deducting money form my account multiple times. Lastly, HDFC deducted back to back amounting to 28.50 and 15.73. Most strangely now my account reflecting -12.77. This happened just after I completed an Online Bill Payment and Rs. 44.73 was remaining. Why is this strange behaviour, specifically, there was no Debit card transaction even. as I looked over similar posts. HDFC Bank has now become a reputed filthy thief playing with customers account....
Complaint comments Read comments Complaint category Banks

HDFC Bank - Not get discount as promised

 drimransaifi on Jul 29, 2015
Dear Sir/Madam, As per promotional email by HDFC bank, that If i pay my BIgbazar bill of more than 2000/- by HDFC debit card on Wednesday i would get 5 percent discount . I went to shopping on Wednesday i.e. 29/07/2015 in BigBazar keeping in my mind that I'll get 5% discount if I pay by HDFC debit card as advertised by company. I shopped in Big Bazar Panipat for 3457.50, Invoice no. 1236007 Tr: 53908, paid by my wife HDFC debit card no 5326760600114792 for 3458/- INR but I was suprised i didnt get said discount although i have fulfilled all requirement. After inquiring i was told by Big Bazar...
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HDFC Bank - Membership fees in credit card ( Annual fee )

 AZX on Jul 29, 2015
HDFC convert my platinum credit card in to Aura card without my information and after a year he is charge Rs 3000 for membership which is not communicated with me while converting my extincting card. My previous card is free ( without any annual charge ) lease help me in this regards Ramesh Pathak...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC contact center - Employee harassment

 Dmello on Jul 28, 2015
This complaint is to all the lady bosses at hdfc contact center in chandivali
The bosses out here r all women n so they favour only women working with them. The day shift of 7am or 8am which is a right to all employees men n women alike is only favoured on the pretty women working here as they r women n the men working here have to do only nights n afternoons as if they do not have a personal life at only request is that men should have the day shift they deserve..the lady bosses at hdfc pls b fair to the men working with u...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - Wrongly updation of my pan number

 dhana27 on Jul 28, 2015
Hi, This is S.Dhanasekar and this is my PAN Number ARNPD1630K and my D.O.B is 27.04.1983. My CIBIL report shows that im having outstanding amt in HDFC Credit Card, But I never used any HDFC Cards and Saving Account. In HDFC bank they have captured wrong Pan number. Due to this wrong capture i have lost my credit stability and CIBIL score. Please remove my pan number which was wrongly updated in their system. Regarding this we have contacted HDFC Bank Credit Card Division, Ceebros Building, Nelson Manickam Road, Chennai 600029. But still issue not resolved. Kindly rectify the issue and send...
Complaint comments Read comments [2] Complaint category Credit Cards

HDFC Bank - Unclarified deductions

 sayanpatra31 on Jul 28, 2015
Customer ID: 61524324 Deductions of INR 330 on 28th July, 2015 with narration code JBY1720289_NET and INR 12 on 28th July, 2015 with narration code SBY1751483_NET. Please clarify the reasons. I filed a complaint via HDFC netbanking but has not received yet any reference number. Kind regards, Sayan Patra...
Complaint comments Read comments [1] Complaint category Banks

HDFC ATM - My BOI ATM card was stuck at HDFC bank atm machines

 Akshay Kurale on Jul 28, 2015
HDFC ATM Machin no :- S1ANMB37 Sunday morning i gone to the HdfC ATM Machine to removing some cash ...this ATM machine was very old ...When i put my BOI ATM card that time HDFC ATM Machine was HANGED & my BOI ATM card was STUCK in HDFC ATM Machine...Pease removethis Old HDFC ATM machine Beacause of this Peoples are getting trouble.....
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - Not showing my money status online or any transaction alert..

 prashantsahay on Jul 28, 2015
Dear Sir, Instead of complain with complain no.- 030-193-423 I am not able to view my account statement or status online through net banking. This is worse service I have ever seen I am getting salary in same account through SHEll but unable to get any sms, mail alert and when Going online to see status it is showing account inactive and your people only saying it is active..if it is active why I am unable to see it online while logging through net banking.. I will go to consumer forum or court if needed I will not let u get hold of my money. Regard Prashant...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - Hdfc bank cheats by applying charges against the promise and against banking standards..

 chat2amit on Jul 27, 2015
Inspite of treating hdfc as my major account (customer id 5089771), i am charged neft on my account while i was told that hdfc does not have any neft charges while opening my account.. Indusind and my bank of baroda accounts do not charges me neft, does it mean i need to close my hdfc account nd move all my funds to indusind bank.. Reverse my neft charges and check your setting so that hdfc never applies neft charges on my account especially for hdfc to hdfc bank transfers.....
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - Cheque not clear after three days.

 Dhanjitkumar2015 on Jul 27, 2015
Dear Sir I had dropped my cheque on dated 16th july-2015. but due do postdated cheque check return to branch Noida, sector-1 & had a call to me for the same. Cheque date was 25th July as per bank statement, I have given permission to bank for re-dropped the cheque on dated 24th july for clearing the cheque on 25th July. but today 27th July & cheque not clear till now. Please let us know the reason & support for clearing the cheque on urgent basis. Thanks & Regards- Dhanjit Kumar 9873531753...
Complaint comments Read comments [2] Complaint category Banks

HDFC Bank ltd - Extra amount deducted from my loan.

 Shashikant Lokare on Jul 26, 2015
Hi, I was informed by an executive of HDFC, Devaraj - Mob# 9980301573, that loan processing fees are 1600. But when I got the loan, Rs. 6500 was deducted. When I asked him why 6.5K was deducted he told me that this is due to insurance fees. I was not applied for any insurance but still insurance amount is deducted. I want my lfull loan amount. What shall I do ?...
Complaint comments Read comments Complaint category Loans

Hbl Global Pvt Ltd - Latest 3 month salary slip & form 16

 y02155 on Jul 25, 2015
Dear sir / madam
I am working as sales executive at hbl global pvt ltd (Maharashtra, ahmednagar) and my emp. Code is y02155
Requesting you to send my salary slip latest 3 month and form no 16 on urgent send my personal mail id -

Thanks & regards
Yuvraj karale
Complaint comments Read comments Complaint category Loans

HDFC Bank - Harassment

 nirmal2886 on Jul 25, 2015
reply dear sir do u really think this guy can handle so they are ….just like a dog ..this is a high time …..just want to tell you that …i have talk with 20 …30 people with this same kind of problem … man can’t give them so much tension they just don’t listen to any one even some one phasing serious problem …and they don’t think about the complaint ….so its my humble request to you send me your mail id where i can contact u we all will take some very serious ….action ….with this guys …they all know that ….bank is setting behind them and they will save...
Complaint comments Read comments [1] Complaint category Banks

Hdfc Life Click2protect - Policy not issued after ful filling all requirments

 balkrushna pingle on Jul 25, 2015
I had purchased the hdfc life click to protect plus term plan on 11th mar 2015. Medical tests are completed on 30th mar 2015. But still i had not received the policy after lot of follw up by e mailing and phone calls. My details are as follow.

Comp / jan / int / 3230
Receipt no: x1350570
Date :
Baramati - 413102
Bharat forge ltd
Mr balkrushna pingle
Contact number : 9273864967
Email id : bala_pingle@yahoo. Co. In
Client details
Policyholder client id...
Complaint comments Read comments Complaint category Insurance

HDFC Bank - Inter - brn cash chg incl st & ec 130715

 Sudheer Kumar Shriramoju on Jul 24, 2015
Dear sir,

I got 1140 rs deducted from my account as per the above description. This was not intimated before the withdrawal of the money from my account.

Please provide me the exact reason and they are charging more for this transaction.

Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - Charges on savings account resulting into negative balance

 Ramesh chandra bhattar on Jul 24, 2015
Sir, I opened a bank account with HDFC years back with a condition that you need to maintain Rs.10, 000 all time in your account. But due to some exigencies my balance reduced to approx Rs.6000 and I was unaware about the fact. Today when I went to close my account, to my surprise I see that bank is demanding Rs.624 for close the account and argues that this is system generated procedure and cannot help. They say that they have deducted all my hard earned money by the name of charges every quarter and have not even once intimated me about my account's condition so that I would have timely regularized...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - No Objection Certificate

 mr avijit on Jul 24, 2015
Dear Sir, I am muktar Hossain I have a Glamour Motor Cycle financed from HDFC Bank.and my loan Closed on 12/04/2015.But Rampurhat Branch don"t give me my NOC, WBO?(Rampurhat Branch HDFC) said me that if I want NOC then 500/-charge applicable.and many times harrasing me So please beeing suuport me as soon as possible. Loan No:3129905 Close Date & Receipt No:12/04/2015 /33395110 Bank Agency Code:223479 Vehicle Reg No:wb54E3304 Rampurhat Branch IFSC Code:: HDFC0002506 Warm Regard Muktar Hossain...
Complaint comments Read comments [1] Complaint category Business & Finances

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