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HDFC Bank Customer Care

HDFC Bank Limited

Branch 542, Trade World, A Wing, Ground Floor, Opposite Kamala Mills Compound, Senapati Bapat Marg, Lower Parel
Mumbai City District
India - 400013

Customer Care Phone Numbers and Contacts

Phone:+91 22 6652 1000
 +91 22 2498 8484
 +91 22 6160 6161
HDFC Phone Banking Number State wise (Phonebanking Number)
Andhra Pradesh – 9949493333
Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna – (Std Code)-6160616
Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune – (Std Code)-61606161
West Bengal, Sikkim, Andaman and Nicobar – 9831073333
Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline) – 1800-345-3333
Assam – 9957193333
Bihar, Jharkhand, Patna – 18602666161
Maharashtra (except Mumbai) and Goa – 9890603333
Haryana – 9996243333
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HDFC Bank Complaints & Reviews

HDFC Bank - OTP Not receiving ;poor service

 shaktisrajawat on Jul 7, 2015
I am using an NRE Account of HDFC BANK, As I live out of india, whenever I try to use net banking for transactions sometimes i get OTP and sometimes not. I informed customer care many times and everytime they say there was a problem and its fixed now. I am fed up with this issue as it stuck and make me loss many times because urgent transactions could not be done. Poor service, Planning to change the bank...
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HDFC Bank - No breakdown

 manshya on Jul 7, 2015
My name is mansoor sayed holder of hdfc discover card holder (3608 862003 6270) i had called customer service looking for some information about the hdfc ergo health insurance which was cancelled and the refund amount of 4470 was supposed to be on my credit card.
However, when i called the cust care i was informed that i only had some 1600 rs on my card without giving me any breakdown of what i was charged wherein i had paid all my payments on time or before in full.
Very disappointed and looking forward to cancel my credit card the agent also didn’t take my call...
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank - Credit card closer request

 Rakesh Kale 4 on Jul 7, 2015
Dear sir,

We here by inform you that i am hdfc credit card holder having credit
Card no. 4893771200090197.

Kindly check my account and refund my all rewards point and other charges which paid by me.

I not interested to continue hdfc credit card. So kindly cancel my credit card & close the account

Thanks & regards
Rakesh kale
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank - without any purchase from HDFC credit card they charged a high amount dues/fine

 Alok Kumar Swain on Jul 7, 2015
Respected Sir, I am Alok Kumar Swain, I am very distress about the notice given by HDFC Bank . let me explain this .. my Credit card number is 4893771300314224 Sir, In 28 April 2014 I newly appointed in Oodles technologies Pvt ltd. after 1 month company has made the compulsory account from HDFC bank. and I made too. but I have not interested for the Credit Card Facilities, But the Executive Agent named Mr. Mukesh compelled me and forcefully motivated for register for credit card.after that I said ok. I am not a well known about the credit card .I used that card 3 to 4 month for a low budget...
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HDFC Bank - ticket money not refunded after cancellation and pathetic customer care response

 brajiv9 on Jul 6, 2015
this is regarding the order id 14337806032918 for ticket booking from site for flight tickets from delhi to bangalore on 8th june 2015 nut unfortunetaly cancelled ticket on 9th june but till now not received the refund amount and daily customer care is telling it will done today, kindly solve the issue otherwise i have to take some action...
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HDFC Bank - Charging the account for "Life Time Free Debit Cards"

 apanjot on Jul 6, 2015
An year back I was presented with an offer for Life time free platinum debit card. The offer was presented on two occasions, 1. My net banking showed the offer on numerous times. 2. HDFC Call center told about the available on a/c offer for upgrade. Now, after an year, I have been charged Debit Card Fee and HDFC callcenter is completely back tracking and saying the Card was not Free. I have lodged a complaint (TELC0715052782) with HDFC CC but I am 100% sure that the siphoned charges would not be reverted. Through this text I am trying to highlight the practice. Currently, I have asked the...
Complaint comments Read comments [1] Complaint category Banks

HDFC - HDFC Ltd Sanctioned housing loan for major violation /unapproved Flat

 vasanth1783 on Jul 5, 2015
Hi Sir/Madam, I was taken the housing loan from HDFC A/C No: 613976465 last December 05 2014. Initially while visiting the site the builder stepstone said that project was entirely (Total 146 Units) approved by HDFC(Housing Development Finance Corporation limited) and the same confirmed by Sales person Suresh Anand from HDFC (ITC Centre, Anna Salai, Chennai) as well, so I planned to take the home loan through HDFC as they have already verified all the legal and valuation and approved the project.. Believed that will be safe if it taken a loan from HDFC and applied the loan without self-checking...
Complaint comments Read comments Complaint category Loans

HDFC Bank - Depository charge

 BalaPrasad on Jul 5, 2015
This is in reference to the transaction made into my account without intimating me by hdfc bank. An amount of Rs 842.70 has been debited on 4th July 2015 my salary account, mentioning about ' DEPOSITORY CHARGES MAY15 - 38037942 on demat account. I hve never used this account. I am shocked to see this has happened second time inspite of me not using the demat servies and when the account was given to me it was told that it would be absolutely free. This is clear exploitation of customers. Please help and givem me an update on
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - Amount debited to my son's account for not maintaining minimum balance

 chadhanaresh on Jul 4, 2015
My Son Raghav Chadha having an account in your HDFC Bank Meharuli, New Delhi-110030 branch had opened an account on 27/3/2014 having an account number as-50100035664691-customer id 54254978. He was a student of 12th standard at the time of opening the accounts and even now is a college student. I Naresh Chadha also have an account in the above branch since last five years and since its a new branch, there is continuous effort by your branch staff to open as many as accounts as they can. As mentioned above my son is student had opened accounts by depositing Rs 11000/- as an amount asked by the bank....
Complaint comments Read comments Complaint category Unauthorized charges

HDFC Bank - Wrong NEFT not refunded

 shashiprava das on Jul 3, 2015
By mistake I remitted Rs15000 through NEFT from my Allahabad Bank Account on 02/07/2015 to my son's expired HDFC Bank Credit Card no 4346-7810-0873-4659. UTR no - ALLAH15183616552. Till now I have not received refund. My bank is not updated about fate of transaction. Email from my bank to HDFC NEFT dept is unanswered. Please guide me & help me in recovering the amount....
Complaint comments Read comments [1] Complaint category Banks

HDFC - excess billing for three months

 Jharajan on Jul 3, 2015
I, Rajan Kumar, am using HDFC bank's credit card for more than one year. It is very unfortunate that the billing of my account has been come excess for the past three month and despite talks with HDFC executives and costumer care, my problem is remain the same and I am suffering from mental torture. Please solve my problem as soon as possible. My mobile number is 9555682963, 9958782963...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - Discrepancy in Gold Loan Interest

 suhas22664 on Jul 2, 2015
Dear Sir/Madam, Greetings...! This is to bring under your notice that I obtained the Gold Loan from HDFC Bank & the Loan A/C No:30215645(My savings A/C No: 50100020597960) interest rate 14.5%.I made the payment of Rs.200000/- on 20th June 2015, (PART PAYMENT GL # A0193538 Dr - 07162990000039 - GOLD LOAN DUMMY REPAYMENT A-C BEM)in spite of my major payment for the gold loan this month Bank deducted the interest of Rs.Rs.2698/- from my account.I request you to look in to this discrepancy & do the needful. With kind regards, Suhas Joshi 8123376843 102 Srinivas 1st Floor Byregowda Layout...
Complaint comments Read comments [1] Complaint category Loans

HDFC Bank - Freezing of savings account

 hironlal on Jul 2, 2015
To whom it may concern.. I, Ms. Indira Majumdar, own a savings account which is also a salary account in your bank at Malancha Branch, Tollygunge, Kolkata. I work in a school for which all transactions are operated through this branch. My complaint is I do not have access to my savings account, it has been blocked past 7 days due to which I have not been able to draw any amount of money till this date. Not only that, I will not be able to repay my loan amount for this month, even my credit card payment bounced back as no money could be drawn against my Debit Card or Cheque. I contacted...
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HDFC Bank - Looting of Money without customer knowledge

 rgautham89 on Jul 2, 2015
HDFC Bank has looted my money worth INR 47, 000 without even informing me stating non-payment of credit cards. However they didnt understand my frustration i had with them for not issuing credit card when i wanted and also i told them to close my credit card (which they did immediately). However, when i said am not making payments only because of your poor customer service, they dont care about it. They have looted my hardened salary (18 hrs a day of toil). When i call them for refund, they speak bull shit policies which none of the customers in the world would know. I want my money back and...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - Cheque Return

 dhirajdusane on Jul 2, 2015
I didn't receive my check amount. It was a SBI treasury bank cheque. It was return saying paper not received. These guys are not giving cheque physically to SBI. When will I be able to receive my cheque amount? I maintain in this bullshit bank a minimum balance of 10000. Higher than any other bank....
Complaint comments Read comments [2] Complaint category Banks

Rahul Mehrotra - NOC Request

User on Jul 1, 2015
Dear sir I had taken a loan from centurion bank for purchasing a 2 wheeler whose no is UP 32 BM 3359 in year 2005. This loan was provided to me at the desk of bank at Trilok Singh TVS agency, Indra Nagar, Lucknow. All the installments had been paid on time. But till date neither NOC is provided to me nor I could get the bank's branch at lucknow. Please help me to get my NOC as I want to sell my 2 wheeler and buy a new one. At least please guide me to contact the branch of the bank at lucknow. NAME: RAHUL MEHROTRA CITY: LUCKNOW BIKE NUMBER: UP32BM3359 Mobile : 9044166414 Thank You...
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HDFC Bank - Phone call

 gallantjo on Jul 1, 2015
I have got a phone call from on Mr Sanjay, from HDFC Bank he told, I replied that I dont have any relationship with HDFC and if they continue to disturb me I will complaint, then he started calling me from different numbers and spoken to me with very very bad abusive language +911409430508 +918800421871 +917065248516 plz do the needfull...
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HDFC Bank - duping customer

 psn@123 on Jun 30, 2015
I called HDFC Cus care on 022 2856 1818. On the IVR they clearly mentioned that this toll free number is not valid for Mumbai and other cities. They gave a reference number to call When I, called on that number and enquired about my query and ask them that whether it is a toll free number, the customer service representative told me that it is a chargeable number. It is a clear case of providing wrong information as the number was provided against a toll free number. What action can I take against HDFC and can I sue for providing wrong information and fooling the customer. Waiting for a suitable...
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HDFC Bank - harassment from collection agent

 flimsy on Jun 30, 2015
My brother has took credit card from your bank, due to some financial reason he was unable to make payment which he also informed your concern department that he will try to make the payment asap but your collection agent calling me on mobile 15-30 times a day harassing & threatening me, using abusive language, visiting my house scolding my mother who is Diabetes & High BP Patient, Do you have any documents signed by me where i agreed to make payment in behalf of my brother if he won't be able to make his payment? Are you people hiring professional people or goons in your bank? due to this constant...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - IMPS Timed Out - Ref No. 518111119848

 Isha Zabi on Jun 30, 2015
Hi Team, I have a saving Account with HDFC Bank 08751610009071, IFSC HDFC0000875. I have transferred Rs.8000/- on 30th June 2015 at around 11.18AM to PNB Loan Account 090200jb00000861, IFSC PUNB0090200. IMPS Reference No - 518111119848. Amount was debited from my Account but not yer credited to the recipient. I received a message saying the IMPS had timed out and the IMPS status in my Net banking as Transaction Initiated. Request you to Either Complete the transaction or refund the money back into the account. Request you to look into this issue and resolve it as soon as possible regards, Isha...
Complaint comments Read comments [2] Complaint category Banks

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