HDFC Bank Customer Care

HDFC Bank Customer Care

HDFC Bank Limited

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai City District
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

1800 425 4332
1800 221 006
+91 22 6160 6161
+91 22 2498 8484
+91 22 6652 1000
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Work days:
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm
Customer Centre

Additional Contacts

Andhra Pradesh
+91 99 4949 3333

Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna
+91 99 4616 0616

View More Information...
Satisfactory Rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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HDFC Bank related photos (295)

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HDFC Bank Customer Care related pictures (295)

HDFC Bank Complaints & Reviews

HDFC — Incorrect information reflecting in my CIBIL report on Dec 1, 2015
My CIBIL report is showing gold loans and home loans which I have never taken. My PAN number is BIUPG4439C which was issued to me in April 2013. There are loans which are from 2004 to 2015 which are reflecting in my CIBIL report. When I contacted CIBIL for the correction in report, they say that the credit institution (HDFC in this case) has said that the details are correct. I came to know from Income tax department that the person who has taken these loans has the same name and date of birth as mine but has a different PAN card number (AGAPG6534H, AGBPG654H). This person has a different residential...
Complaint comments Read comments Complaint category Loans

HDFC — HDFC Home Loan Application processing fee refund not initiating

 ab18 on Nov 30, 2015
Hi, I had applied for HDFC Home loan through HDFC Bank, Kharadi branch in Sept, 2015 and was committed on email from their official email id stating that post my disbursement, partial processing fee of 7000 Rs. would be refunded which is not happening till now despite numerous visits...
Complaint comments Read comments Complaint category Banks

HDFC Bank — Personal loan not approved

 radhakrishan mn on Nov 30, 2015
HFDC bank staffs wrong entry my credit card misuse cash money hand take over my name is Radhakrishan. my credit card no 5241111000720311 checklist any A T M USE MY CREDIT CARD MY LIVING MEHRAULI Delhi AND WORKING APOLLO HOSPITAL SARITA VIHAR Delhi BETWEEN ANY A T M USE MY CREDIT CARD JUSTIFIATION and checklist after pending three e m I settlements more than rs 18000 above h d f c credit card never my no use totally complication h d f c staffs mistake never my mistake my right way to go running not wrong way to running . my second history h d f c bank again mobile phone call staffs h d f c bank life...
Complaint comments Read comments Complaint category Loans

HDFC Bank — Harrasement calls from Recovery agents

 BBhawnaB on Nov 30, 2015
Hi, My name is Bhawna Billa. I am a credit card holder of your bank in which i have outstanding of Rs. 1, 72, 000 approx. From last few days, i am getting harassment and abusive calls from one of your recovery agent. He make 100 of calls everyday in my office landline and shout on my reception and security guards when i am not in office. I have requested him to call on my mobile which he doesn't do. He always call me on my office landline and shout very loudly and threat me that if i wont make payment today itself he will disclose my debts to my company HR team and he did the same. He called...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank — About the noc letter

 jangdip on Nov 29, 2015
Hi me jaswinder get a bike bajaj pulsar from mullanpur with the loan of hdfc bank in 2005 and I give all the installments at the correct time ang my loan is ended after 3 years and bank does not send my any leter of noc clearance. so plz send me my noc letter I shall be thankfully for it.. with regard JASWINDER SINGH S/O CHUHAR SINGH V.P.O PURAIN (LUDHIANA)...
Complaint comments Read comments Complaint category Motorcycles & Scooters

HDFC Bank — HDFC Bank — Hdfc bank promotion on EMI Bazaar

 Govindhan Sekar on Nov 28, 2015
Hello Sir/ Madam, I am having an account/ Credit card in HDFC Bank. When I was receiving my credit card statement, there was pamphlet where the HDFC bank is promoting the EMI Based on the promotion, I have placed an order in (order # 510075681) on 24th October 2015 and made the payment with my HDFC credit card. I haven't received my consignment yet. I tried calling the toll free number mentioned in the pamphlet. But I am unable to reach out. I sent out several email to "" but not even received single response from them. I request the HDFC bank...
Complaint comments Read comments [1] Complaint category Products & Services

HDFC Bank — Revised hra arrears as per iba circular and census 2011

 Njaneswar V on Nov 27, 2015
From, Calicut
(Roll No.AA128)
(Retired Asst .Manager.)
Nambiyathu Vadakkathil,
South Of S.V Temple, Kayamkulam,
Alleppey Dist. Pin-690502

Deputy Vice President,
HR (Kerala)
HDFC Bank Ltd.,
Surabhi Building,
Ernakulam, Kochi-682 025

Dear Sir,

I am one of the IBA pensioners of HDFC Bank as retired from service on 31st Oct. 2014. .I came to know that...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank — Holding funds from salary account

 aakshi on Nov 27, 2015
As HDFC had the full power of our accounts they made a hold of Rs 2707 from my salary account. I had a Jumbo loan which was to be auto debit on 25 Nov from my salary account but i thought it was on 26 Nov so the auto debit failed due to insufficient fund. In Oct the amount was debited only on 26 Oct and this was only my 2nd month payment so i was not aware of the date. On 26 Nov I made a payment through ATM to this Jumbo card account and received acknowledgement through SMS. I was asked to pay through ATM by HDFC customer care and also received email from them. But even then same amount was debited...
Complaint comments Read comments [1] Complaint category Loans

HDFC Bank — Credit card resettlement

 Mayookh Sikka on Nov 26, 2015
I opened a salary account in HDFC when I was in Hyderabad and ordered a credit card. I left my job after a couple of months and therefore preferred to settle all my credit card dues. In April 2014 I cleared my dues. In August, while I was in Guwahati I got a mail from HDFC to pay my dues. I tried to find my receipt but couldn't. I ignored for a first two times as I was busy with my VISA procedure. Now, after coming to Germany I again received an email from HDFC with an increased amount (penalty maybe). I tried to call HDFC helplines, customer care, etc but nothing helped. Then finally I managed...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank — Hdfc bank offer provogue watch on Nov 26, 2015
Provogue rolled out an offer with the HDFC bank in which any HDFC customer was eligible to buy provogue Watch/bag on the payment of Shipping charge only. I have purchased one Provogue watch with the provogue order #1113194451 on NOVEMBER 13, 2015 and made the payment with my HDFC Net Banking. I have sent several mails to the customer care team and the customer support number is not reachable at all. Also, I didn't receive any order status mail/call/sms nor getting no response from Provogue Customer care through either Contact Number or Email. This is the worst company service ever. I would request...
Complaint comments Read comments [1] Complaint category Employees

HDFC Bank — Credit card payment torture

 Kaveetha Narayan on Nov 26, 2015
What an atrocious way this HDFC works, one time the credit card payment is delayed, I don't know how they get the numbers of all the family and friends and they call them and torture them for the payment. Who has given you the right to call our friends and relatives and torture them this is not acceptable at all. Just now we would have spoke to an executive and then another one calls within minutes. I really dont understand as how they work around it....
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank — Payment issue related and collection agent forced to make payment through cash

 mevishnu on Nov 25, 2015
My name is vishnu kumar I am the card holder of hdfc bank. Two days ago i booked the balance transfer from sbi to hdfc and you BT cheque will take some time to update. One of your collection agent call me and shouting on me and she was force me to make the payment through cash than i told her that i already made payment through bt of sbi but she was unable to i will not make payment throug cash you should wait for bt cheque and make sure i don't want any call from your collection agent...if possible than call me tomorrow after 5:30 pm.. Regards Vishnu kumar...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank — Non transfer of amount (Rs. 200) which was deducted without recharge on 12th nov 2015

 arjunsundi on Nov 25, 2015
As committed by HDFC bank, 5 Days are gone and still i couldn't get my money back to my account.

Pansy Pradhan

HDFC Bank — Non transfer of amount (Rs. 200) which was deducted without recharge on 12th nov 2015

Statement from Bank:
HDFC Bank Customer Care Verified User on Nov 16, 2015 Verified Support

Dear Customer,

The transaction has been successfully processed at the Bank's end.

We request you to allow 5 working days for the merchant to get back to you with...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank — Amount deducted

 sumit4756 on Nov 25, 2015
From my Hdfc bank Account No. Amount of Rs. 143.15 is deducted with out informing me & customer care is also not providing details. Please refund me the amount which was deducted.
Awaiting for your positive & prompt response.
Thanks & Best Regards,

sumit choubey

Complaint comments Read comments [1] Complaint category Banks

HDFC Bank — Closing the account

 vip vip on Nov 25, 2015
I have three account 14041050039833 salry account 50100025125490 saving account 26651930000885 . I am not interested to continue with HDFC bank. I tried to close the account but they say you have to go home branch which is in different city altogether 600 km from here for the closure of the accounts. kindly close all my accounts. Email mobile: 7549595891...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank — Denied credit card

 ron wilson on Nov 24, 2015
I have an account with hdfc bank for 4 years and when i applied for a credit card they denied my request after few months. i checked with them for the reason never got a reply after few months i got to know that i had verification failed i visited branch and asked them my address i check they put my address which originally was A-9 sham nagar opp wah shah ji wah new delhi 18 as A-6 sham nagar oppw sham ji new delhi 18 .. i gave them my election id when i opened my account and they put the wrong address which is obviously a wrong address and they denied me on the basis of that this...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank — Two false transaction 1 resolve another pending....& not responding

 Chidam Bar on Nov 24, 2015
Gmail chidam bar RE:'HBL=025-508-707' Cardholder Dispute Form chidam bar Sat, Aug 2, 2014 at 3:22 PM To: Cc: chidambar Dear Mam /Sir, Please refer the trailing mail. I want to highlight some incident which is a cheating done to me and the companies are: 1. Divine Technologi IVR 2. dealsncity_Payzippy Description of incident: I got 1st call on 13/06/2014 on behalf of HDFC bank credit card department, HDFC bank introduce holiday package and told that they have tie up with Divine Technologi IVR for this type of package. Under this package...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank — Mentioned wrongly contact numbers or address on your website of udaipur rajasthan

 sanjeevchaturvedi on Nov 24, 2015
I'm searching the udaipur rajasthan branch contact numbers but there is mentioned by you worng contact numbers and also wrong std code numers . i want to know what's happening there .

my courier from hdfc bank lying with u from yesterday at udaipur branch, its getting too much late as per delivery schedule, AWB No.:D991Q8028189....
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank — Cheque misplaced!!!

 sudipto.banerjee on Nov 24, 2015
On 14th Nov'15, in New Alipore, Kolkata Branch, I dropped a cheque # 594302 belonging to Alipore SBI Branch, Kolkata, amounting to Rs 3, 15, 000. I dropped the cheque in the attached ATM counter cheque drop box, after completion of all documented formalities.
On 16th Nov'15, I met Ms Lipika, the same branch Manager, since the amount did not get credited in my account. She said to wait for 2 days for the cheque to be cleared.
On 21st Nov'15, I met Lipika again, as the cheque amount was yet to be credited, she made me write a detailed application, narrating the incident,...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank — Salary account kept hold

 vinod22singh on Nov 22, 2015
Dear Sir
I having salary account No. 50100123891956 with HDFC BANK Noida branch which is kept hold due to some credit card (5243 6810 0125 1654) payment, which I want settelment but from there side no response & demanding that much amount which is not possible & also harrassing by using abusive lanuages.
I have registered a written complaint to MD Mr Aditya Puri, Legal Manager, collection manager, grivience redressal one is bothered to respond my complaint.need valuable sugesstion shall i register complaint in consumer court or banking ombuds man.
Kindly let...
Complaint comments Read comments [1] Complaint category Credit Cards

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