HDFC Bank Customer Care

HDFC Bank Customer Care

HDFC Bank Limited

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai City District
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

1800 425 4332
1800 221 006
+91 22 6652 1000
+91 22 2498 8484
+91 22 6160 6161
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Work days:
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm
Customer Centre

Additional Contacts

Andhra Pradesh
+91 99 4949 3333

Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna
+91 99 4616 0616

View More Information...
Satisfactory Rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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HDFC Bank related photos (303)

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HDFC Bank Customer Care related pictures (303)

HDFC Bank Complaints & Reviews

HDFC Bank — Denied credit card

 ron wilson on Nov 24, 2015
I have an account with hdfc bank for 4 years and when i applied for a credit card they denied my request after few months. i checked with them for the reason never got a reply after few months i got to know that i had verification failed i visited branch and asked them my address i check they put my address which originally was A-9 sham nagar opp wah shah ji wah new delhi 18 as A-6 sham nagar oppw sham ji new delhi 18 .. i gave them my election id when i opened my account and they put the wrong address which is obviously a wrong address and they denied me on the basis of that this...
Complaint comments Read comments Complaint category Banks

HDFC Bank — Two false transaction 1 resolve another pending....& not responding

 Chidam Bar on Nov 24, 2015
Gmail chidam bar RE:'HBL=025-508-707' Cardholder Dispute Form chidam bar Sat, Aug 2, 2014 at 3:22 PM To: Cc: chidambar Dear Mam /Sir, Please refer the trailing mail. I want to highlight some incident which is a cheating done to me and the companies are: 1. Divine Technologi IVR 2. dealsncity_Payzippy Description of incident: I got 1st call on 13/06/2014 on behalf of HDFC bank credit card department, HDFC bank introduce holiday package and told that they have tie up with Divine Technologi IVR for this type of package. Under this package...
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank — Mentioned wrongly contact numbers or address on your website of udaipur rajasthan

 sanjeevchaturvedi on Nov 24, 2015
I'm searching the udaipur rajasthan branch contact numbers but there is mentioned by you worng contact numbers and also wrong std code numers . i want to know what's happening there .

my courier from hdfc bank lying with u from yesterday at udaipur branch, its getting too much late as per delivery schedule, AWB No.:D991Q8028189....
Complaint comments Read comments Complaint category Banks

HDFC Bank — Cheque misplaced!!!

 sudipto.banerjee on Nov 24, 2015
On 14th Nov'15, in New Alipore, Kolkata Branch, I dropped a cheque # 594302 belonging to Alipore SBI Branch, Kolkata, amounting to Rs 3, 15, 000. I dropped the cheque in the attached ATM counter cheque drop box, after completion of all documented formalities.
On 16th Nov'15, I met Ms Lipika, the same branch Manager, since the amount did not get credited in my account. She said to wait for 2 days for the cheque to be cleared.
On 21st Nov'15, I met Lipika again, as the cheque amount was yet to be credited, she made me write a detailed application, narrating the incident,...
Complaint comments Read comments Complaint category Banks

HDFC Bank — Salary account kept hold

 vinod22singh on Nov 22, 2015
Dear Sir
I having salary account No. 50100123891956 with HDFC BANK Noida branch which is kept hold due to some credit card (5243 6810 0125 1654) payment, which I want settelment but from there side no response & demanding that much amount which is not possible & also harrassing by using abusive lanuages.
I have registered a written complaint to MD Mr Aditya Puri, Legal Manager, collection manager, grivience redressal one is bothered to respond my complaint.need valuable sugesstion shall i register complaint in consumer court or banking ombuds man.
Kindly let...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC — Repeated and abusive calls from hdfc bank credit card department for delay in credit card payment.

 gaurav.kumar68 on Nov 21, 2015
The situation has gone completely out of hand now. I cant believe such behaviour from HDFC. A person is allowed to forget or be caught up in weddings or deaths ... and hence miss the payment date, telling the callers that you are out of town with limited access ... and hence will take a while to pay also doesnt seem to work. Inhuman. Absolutely inhuman. And the kind of language that is used. Cant even repeat it.
Literally threatening and verbally abusing.
I am ashamed of being your customer now HDFC. My entire family is going to withdraw all our investments and accounts and credit...
Complaint comments Read comments [1] Complaint category Banks

HDFC Mutual Fund — Stop the sip (S) without informant to the client forgery in signs

 RajSIP on Nov 21, 2015
Are you seriously mad Mr Harish or same you are trying to make me fool : it’s clearly mentioned that this is “ stop the auto debit of Rs. 2000 from my bank HDFC bank account no nd so… with effect from April’15”

Refer the form pasted below nowhere mentioned “ stop SIP (s)

You don’t have a single evidence to show that why SIP (s) are not deducting month after the month, even you don’t have capability to calculate the calculation from March’15 to June ’15.

Trust me Harish I will not let it...
Complaint comments Read comments Complaint category Business & Finances

HDFC — Net banking direct pay

 goutham0903 on Nov 21, 2015
Due to OTP in net banking direct pay for irctc website most of the time my takal ticket goes to waiting list. I know that irctc have made OTP mandatory for direct pay. But if you are keeping a service active then it should be accessible all the time without lag. Please address this problem ASAP....
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank — Non-receipt of redemption gift vouchers of credit card points

 Swarup Kumar Basu on Nov 21, 2015
I had requested for redemption of my HDFC Credit Card (ending 8523) points as flollows: Date Redemption order No. Points Quantity Remarks 18/9/15 18091500701 3085 1 Philips Juicer-Citrus Already received. 18/9/15 18091500701 9900 12 Not received. Several e mails regarding this has not yielded any results. Since they could not provide the Gift vouchers for such a long time, it was suggested that Redemption may be revoked and 9900 points may be credited to my Cridit Card account. But they are reluctant to do even that. Every time I write, they reply after 3/4 days to say that give them time...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank — Lapsed policy

 kiranmayi kiranmayi on Nov 21, 2015
This is Kiranmayi.Mandali In the year 2013 i have taken one HDFC sampoorna samriddi policy(16039355) which is of not market related.Quaternary mode:6256/-per 4 months.Upto 2014 October i have paid.After that i coulnot pay the premium.So i want to cancel that policy.Its a 5 Year policy.Please help me to get back my premium amount.Previously they told your policy is in lapse status.Previously they mailed me to revive my policy but now they kept me one mail to reinstate the policy.So please help me to come out of this matter. Previously i have taken policy at HDFC Hyderabad.Now at present i am residing...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank — Make false promise and loot people

 lofty khanna on Nov 20, 2015

I have purchased HDFC ergo policy on my credit card. I got a call from HDFC bank, and asked me to buy a policy worth Rs 11231, for 2 years on credit card and they said if I want to cancel the policy I can cancel it anytime within 15 days of receiving the policy and full amount will be refunded.

I requested for its cancelation, few days after buying the policy. Now they are saying they will refund around 4000 Rs. as 7500 is deducted for some service charge, courier and processing fees.

They are torturing me and forcing me to not to cancel the...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank — Credit card lost

 Skumarluhaniwal on Nov 20, 2015
Hi, Myself Sanjeev Kumar. I lost my credit card 3 years back when i was shifting from North to east and i dont have credit card number at present neither i m in phone banking with HDFC bank. for this i contacted many times in HDFC call centre and they ask me to route thru HDFC branch, when i visited HDFC branch they asked me to contact call centre. Please help me, may be you can find me in the defaulter list of HDFC credit card. I can provide you my Pan card number - BEKPK9408K and my date of birth-25 NOV 1981.please support to find my credit card number so that i can work on it to block it for...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank — Money deducted from hdfc account

 anusha.manthena on Nov 20, 2015
I have made an international transaction from my Debit card of 73, 449 INR. I have been charged around 3000 INR with the below transactions.

16 Nov 2015 DC INTL POS TXN MARKUP+ST 051115 091115 16 Nov 2015 2, 950.57
09 Nov 2015 DEBIT CARD PUR ADJ DT 05-11-15 013105 09 Nov 2015 499.71

This is really too much. For 73.5 k INR charging 3k as POS and other fees.
I would like to cancel my account where the bank is levying too much of all these such of transaction and losing hard earned money...
Complaint comments Read comments Complaint category Banks

HBL Global — Not receivig my uan numb

 indraneelmazumdar on Nov 20, 2015
I was working with hbl since oct 2014 n left on 14th nov 2015. Im not able to get my uan number after telling them several times. The id they are providing is invalid. Kindly help me to provide my uan num, its really urgent. At the time of cutting pf they use to cut a huge bt at the time of giving they r just doing othing my emp id was i01531 and my pf num is 170210 kindly hep me...
Complaint comments Read comments Complaint category Banks

HDFC Bank — Repeated and abusive calls from hdfc bank credit card department for delay in credit card payment by 9 days

 shubhra19 on Nov 19, 2015
I have owned the HDFC credit card since 2010. My credit card bill of some 20k was due on the 10th of nov. I was unable to make the payment due to the festive season and also being out of town for work. Now this week I have received not less than 10 calls everyday. The calls come at any time. I am unable to attend my meetings. If I cut the call, they call repeatedly till I pick up. If I block the no I start getting calls from other no.

I have told them nicely and then later in anger that I will be making the payment soon but this doesnt seem to be enough. They use abusive and derogatory...
Complaint comments Read comments [4] Complaint category Credit Cards

HDFC — No receipt of credit card

 anshuagrawal on Nov 19, 2015
I had submitted all my documents on 4th Nov'2015 and I was promised that I will get my credit card in 5-6 working days. The application no. is CC24919969 under r REF NO. 15110214758360W1. Though I had submitted all the documents required the bank did not issue my card. I got no communication from the bank except a message that I am supposed to reply to a letter. No letter was posted to my mailing address. I have been calling the assigned managers from the bank regarding this but they never receive the call. I am mentally traumatized by the behavior of the bank. I am supposed to travel on Monday...
Complaint comments Read comments Complaint category Banks

Hdfc Life Click2protect — Harassment by hdfc life by multiple calls and still no policy document

 shainky on Nov 18, 2015
Hi, I took term policy by hdfc life under click2protect plan. I applied for it in the month of sept. The policy reference numbers is 17824584 respectively.I underwent the medical tests suggested by hdfc life and the reports came clear. I have dust allergy but i dont undergo any treatment or take any medicine. It is a normal thing. I mentioned both this thing in the policy documents. Ever since then I get calls atleast 2 times a day, almost everyday.Further to it, i filled another questionnaire clearly mentioning that i dont have any problem and even the medical tests that they conducted came clear,...
Complaint comments Read comments Complaint category Insurance

Hbl Global Pvt Ltd — Pf settlemet

 rk.ravinder007 on Nov 18, 2015
Dear Sir/Madam I'm RAVINDER KUMAR from KOTKAPURA, PUNJAB.. I have completely filled the PF form and send to your office on 20/10/2015 but i have not recevied any notification regarding my PF. Still i have not received my PF Settlement from company. i want to know whether the company has taken any step regarding my PF settlement.. THANKS & REGARD RAVINDER KUMAR EMP CODE= R25526 PF NUMBER= MHBAN00453270000169957 MOB NO= +917589268928...
Complaint comments Read comments [1] Complaint category Other

HDFC Bank — Harrasment and non payment of salary

 9809809809 on Nov 18, 2015
HDFC Bank has also cheated me by not giving salary for the last 4 months also. The sales officer name was MR. Vishnu from Ameerpet branch. He said that he has my PAN card and will track me down since I have complained against him for not giving salary. I have recorded that phone call. I am very scared and want legal help. Please advise....
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank — Unknown charges and employee behaviour

 Rhythm01 on Nov 18, 2015
My name is Rhythm Shah. The account opening form didn't say about charges for SMS Alerts and hence I opted for that and now, I was charged Rs 17.10 for SMS alerts and DC INTL POS TXN MARKUP+ST was also applied for Rs 27.47 when I only swiped once at a Local Restaurant in past 2 weeks. It was applied earlier too. I emailed HDFC asking if I can use the card at an international PoS as I was already in Australia and I received a reply saying I can use but when I did, the tranx was declined. I went at the home branch asking for the details and while I was waiting in the queue, the guy at the counter...
Complaint comments Read comments [1] Complaint category Banks

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