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HDFC Bank Customer Care

HDFC Bank Limited

Branch 542, Trade World, A Wing, Ground Floor, Opposite Kamala Mills Compound, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Phone:+91 22 6652 1000
 +91 22 2498 8484
 +91 22 6160 6161
 1800-425-4332
 1800-22-1006
HDFC Phone Banking Number State wise (Phonebanking Number)
Andhra Pradesh – 9949493333
Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna – (Std Code)-6160616
Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune – (Std Code)-61606161
West Bengal, Sikkim, Andaman and Nicobar – 9831073333
Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline) – 1800-345-3333
Assam – 9957193333
Bihar, Jharkhand, Patna – 18602666161
Maharashtra (except Mumbai) and Goa – 9890603333
Haryana – 9996243333
More...
 
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HDFC Bank Complaints & Reviews

HDFC Bank - Branch employee misbehaviour and bad services .

User
 Ravindra Rajpoot on Mar 30, 2015
I am Ravindra Rajpoot from Noida (NCR), I would like to share my experience with HDFC services and Branch employee. Here is my A/C no – 50100071539521 . I have raise a request for my cheque book from Noida sector branch 12, after couple of day I got a message from HDFC that you cheque book has been sent to Noida Sector 16 branch and even I got a call from sector 16 branch employee about cheque book delivery . Today I went to branch 16 at morning 9:20, then i found that branch opened at 9:40 AM, I thing which should we open at 9:30. That is fine if need to wait to 20 min to get a good services...
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HDFC Bank - Complaint - Reference number -000054463903

User
 chirag25 on Mar 29, 2015
This is in reference to the transaction made into my account without intimating me by hdfc bank. An amount of Rs 842.70 has been debited on 12th Mar 2015 from my salary account, mentioning about 'depository charges DEPOSITORY CHARGES FEB15 - 39148265 Reference number -000054463903 on demat account. I have never used this account and not even received any demate account kit. in spite of me not using the demate servies and when the account was given to me it was told that it would be absolutely free. This is clear exploitation of customers. Contact- Email -chiragjoshi250691@gmail.com /...
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HDFC Bank - Threatning and abusing call from recovery agency

User
  Deep Thakur on Mar 29, 2015
The collection agency people abusing me on phone. How you can abuse a customer for recovery What should i do I really want to take it to court. As i never denied for payment but it delayed due to personal issue. Collection Agent Named Naina Goswami and Mohammad spoke to me in very bad language. Hope i will get reply Asap....
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HDFC Bank - credit card application disapporave

User
 gallu verma on Mar 28, 2015
my name is rohit verma . my account no is 15921140013238 . i have applied for credit card but my application is rejected no one is confirming me the reason . i am using that account last 2 years . Credit card ref no is-cc21523535 and application no is 1502261638048004 . i am very disappointing with services....
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HDFC Bank - Indecent and Threatening Calls from Collection Agents

User
 benny vargheese on Mar 28, 2015
This is to address whomsoever concerned . i'm receiving threatening calls from HDFC collection agencies for credit card, they send messages that someone will come to my house for collection. Today i had a lady calling from Mobile number +918144534533 I also have messages from HDFC collection people sending me that i will face problems in CIBIL, Face delinquency and collection agents coming to my home . I would like to take legal action as im a law student and practise under an High Court Advocate. Chennai....
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - IMPS Failed

User
 seniorsspecial on Mar 28, 2015
Dear #HDFC Bank, I used your #IMPS service to transfer 40, 000/- INR from my HDFC bank to ICICI bank account. Funds has been deducted from my account but it hasn't been credited in my ICICI bank account. As IMPS is for immediate payment transfer and customers use it for urgent transfers. My credit card bill was due yesterday and due to bad services I have to bear further financial loses. Its been 24 hours, I spoke to you and ICICI customer care (both) however I haven't received my funds yet. IMPS reference number 5086-1014-6396 and my HDFC account number is 15631000028804.' Is there a...
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HDFC - Getting threaten calls and harassment from recovery agent.

User
 s_shehri on Mar 27, 2015
This is to inform you that since last week I am getting threaten calls from a credit card recovery agent and some people visit to my place as well with a wrong intension. From past few days these recovery agents are calling all my office colleagues and use abusive language with them. This has become an HR issue in my organization and my job is on risk. Background of the case: It has been more than 2 years now when I raised a fraud case with HDFC back about my credit card transaction and as per them, their SLA to solve that case was just 20 days but I tried to follow up with them for...
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HDFC Bank - HDFC Bank keeps on charging fine without resolving issue

User
 Ashishsoul on Mar 27, 2015
Hi, This is Ashish Kumar Singh and I was using HDFC credit card (**** **** **** 5138). In the month of september 2014 I tried to pay my credit card's outstanding balance of 1600 but HDFC Magarpatta staff informed me that they do not have information about my CC in their database. (Might be because I blocked my card long time back) Then I called HDFC Customer care and there also customer representative put me on hold for almost 20 minutes and still did not able to tell me about my card details. (Note: between 1st Dec to 8th of dec I called HDFC customer care more than 3 times and all the...
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HDFC - Threatening Call and bouncer visit for HDFC credit card recover team.

User
 s_shehri on Mar 26, 2015
Hello Sir/Maam It has been few days i am getting harassment calls from credit card company 3rd party. They are calling all my office peers and also sending some people at home and office. They are threatening me like hell. One of the Number is 8459304794. My family is worried now because they are sending bouncers to y door step. Please help me to solve this issue...
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HDFC Bank - Recurring Deposit - Monthly Instalment not debited - No. 50400040794700

User
 subramanian shekar on Mar 25, 2015
Dear Sir, I had opened an RD Account through online on 09.02.2015 for Rs. 2000/- per month for 12 months and my Deposit Account Number is 50400040794700. My ID Number is 7479518 and my account is with Chitlapakkam Branch. The second instalment falls in the month of March 2015. But till now, the amount has not been debited into my account towards Recurring Deposit. Kindly look into the matter and do the needful. Thanks S. Shekar...
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HDFC Bank - Rs-240/- spent on my credit card no. 4617 8771 0011 8437 on 25/03/15 at iTunes.combill

User
 sagneuro on Mar 25, 2015
Rs-240/- spent on my credit card no. 4617 8771 0011 8437 on 25/03/15 at iTunes.combill. Dear Sir I had received a sms from your bank that my credit card ending 8437 has been used used for Rs-240/- on 25/03/15 at 13:56:29 at iTunes . Combill. It is for your kind information and attention that I had not done any such transaction. Kindly look in to the matter and do the needful. Thanking you. Sameer Aggarwal...
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HDFC Bank - Unable to contact customer care

User
 NAGARJUNA MALEMPATI on Mar 25, 2015
I am trying to contact HDFC customer care from Last three days just to know why my customer id is not getting accepted in the net banking. IVR menu is so frustrating and not allowing to contact customer care. I literally went to each and every option. Finally I contacted credit card department and explained the problem. They mentioned to dial service complaints [6 option] then told to enter option 5 which is not present at all. I tried that couple of times, after that IVR is always going into Silent mode. I'm in hold state almost for 9 min and the same menu is repeated. Looks like HDFC bank...
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HDFC Bank - Unnecessary Money deduction

User
 Sudippnda99 on Mar 24, 2015
I had an unsuccessful fund transfer through IMPS by net banking on 13th March. But The amount got deducted, I got a message back also of the same, but till now I did not get The money back. The phone bankers are totally useless to help their customers by giving proper information, and a proper help, to launch a complaint. I need a proper investigation of the inconvenience and my money should be back to my account, as soon as possible....
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HDFC Bank - Net banking issue

User
 Cruxr on Mar 23, 2015
I was opened Account january2015 at Tiruvannamalai Branch till now my net banking problem are not solved, if suppose I open the net banking it shows "you don't have any saving Account with this bank" from January itself I'm complaining Consern person mr.Nataraj and mr.Baskar 11/3/15 also given the complain, complain number is EA0142008961 please take some action otherwise I would prefer axis bank Asap......
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HDFC Bank - Horrible Service (Roopa Trivedi)

User
 Clint Misquitta on Mar 23, 2015
HDFC bank is moving from bad to worse. @Aditya Puri has spoken well but I don't see it translate in terms of customer service. My Relationship Manager Vishal (who gave me excellent service) left and now I need to call an IVR to speak to my RM. The RM Rupa Trivedi was supposed to call me twice and didn't keep the commitment - post that I called (after trying a million times) and again I was told that the credit card query (application) that I had would be attended to the next day and its been 5 days and nothing from HDFC. This to, for a privileged customer for over 10 years. Get over your complacence...
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HDFC Bank - Want cheque Book ASAP

User
 Sanjay90patil on Mar 23, 2015
HI This is Sanjay Patil my ac no is 50100044167812. I want cheque book ASAP. I apply for PL in HDFC bank only & also got approval they want 3 cheques but I have only 2. Due to that my disbursal is on hold so plz issue me cheque book ASAP. I also visited at JP nagar branch I requested them to provide me at least one leave but the deny....
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HDFC Bank - No response/actions to issue Web Pin of Food Plus Prepaid Card

User
 Vishalbalwani on Mar 22, 2015
I have a Food Plus Prepaid Card of HDFC Bank. It was allotted to me by my previous Employer Cognizant Technology Solutions (CTS). I have requested HDFC bank at least 10 times to allot me a fresh pin so as to be able to use the card where I have accumulated a significant amount. The only response from HDFC bank (through email and Phone banking) is that they can only send a new pin to my registered address. Now the problem is that I was given this card by my previous employer CTS and hence the registered address mentioned with the HDFC bank is of my employer's office address Moreover my employer...
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HDFC Bank - Calls and Message of Credit card belonging to other people

User
 Vijay G P on Mar 22, 2015
Hello, For past 2-3 years i am keep getting message and calls for the credits calls bills, bills not paid related to Mr Vikram Gajanan Naik with card number ending 0440. Each time i get such calls or message or WhatsApp ping i have asked the HDFC person to get the number updated and also i gave the correct contact number by contacting Mr Vikram thinking HDFC is only interested in only getting customer initially and then they are not bothered who gets the calls or message. But even after giving the correct contact number, i still keep getting the message. Now it is out of my anger, last week...
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HDFC Bank - closing my account

User
 R.K. Dash on Mar 21, 2015
My saving /demet account in your bank in jamnagar gujarat.Last 1 year I have no tranjaction in this account but every 15 days bank send msg negetive balance.I am also try 4-6 time close my account bank employee returned me. so help me and solve my problem....
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HDFC Bank - Unaccepted deduction of amount from my account

User
 ravi1206 on Mar 21, 2015
I must say HDFC having very worst customer service and specially their executive. They are everything to tell you except your solution. Since 8 months amount of rs500 getting deducted from my account without any reason and intimation. When I call them they just give the complain number nothing else. I want my deducted amount to be credited to my account....
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