Follow us
Log in        Register
     
 
HDFC Bank Logo

HDFC Bank Customer Care

HDFC Bank Limited

Branch 542, Trade World, A Wing, Ground Floor, Opposite Kamala Mills Compound, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Phone:(022) 66521000
 (022) 24988484
 (022) 61606161
 1800-425-4332
 1800-22-1006
HDFC Phone Banking Number State wise (Phonebanking Number)
Andhra Pradesh – 9949493333
Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna – (Std Code)-6160616
Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune – (Std Code)-61606161
West Bengal, Sikkim, Andaman and Nicobar – 9831073333
Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline) – 1800-345-3333
Assam – 9957193333
Bihar, Jharkhand, Patna – 18602666161
Maharashtra (except Mumbai) and Goa – 9890603333
Haryana – 9996243333
More...
 
Go to HDFC Bank:    Twitter  Facebook  LinkedIn      

HDFC Bank Complaints & Reviews

HDFC Bank - 3rd Party cash txn charges Sep13 070414

User
 amrut battuwar on Apr 18, 2014
Hi Team, I have been charged Rs.112.30 as "3RD Party cash txn charges Sep13 0704141" from your bank without any prior notice and which was not deducted previosly. This is a unnecessary deductions so kindly reverse my amount back to my account otherwise i have to close my account because other banks don't charges these kind of taxes like yours. how can you ppl deduct in 2014 for the year 2013. Kindly refund my deducted amout...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - TPT cash txn charges

User
 tej_87 on Apr 18, 2014
Hi Team, i have been charged Rs.112.30 as 3RD PARTY CASH TXN INC ST & EC 101211 from your bank without any prioir notice and which was not deducted previosly. This is a unnecessary deductions so kindly reverse my amount back to my account otherwise i have to close my account because other banks don't charges these kind of taxes like yours. how can you ppl deduct in 2014 for the year 2013. Kindly refund my deducted amout....
Complaint comments Read comments Complaint category Banks

HDFC Bank - False commitment on conversion of EMI

User
 manarm on Apr 17, 2014
I have made a purchase to buy laptop in chennai. Before making the swipe, I got the confirmation that the transaction will be converted into EMI. Now they say that I have made gold purchase instead of laptop. I have provided the transaction bills, laptop bought bills etc. Then they said via mail that it is approved and asked to contact in phone because it is confidential. After calling them for 3 times, they say that it will not be done and I have proved that it is for laptop only. Now they are asking me to pay 40, 000 in one shot. Bank: HDFC Location: Chennai Really they have created panic...
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank - Savings Account Opening

User
 vijaylinks on Apr 15, 2014
I have applied Online for a Regular Savings Account in HDFC Bank Website. I have furnished all the required details and also uploaded required documents for opening a New Regular Savings Account with HDFC Bank on Wed 09-04-2014 01:35 PM. The Application number is DSA000179595. I received an Email and SMS response immediately stating that " Our representative will call you shortly to schedule a time to take your signature on the form and pick up the necessary documents, if required, to process your application." "If you do not hear from us within 1 working day, you may write to us at onlineapp.support@hdfcbank.com" Since...
Complaint comments Read comments [2] Complaint category Banks

HDFC Bank - Depository charges deducted without my consent.

User
 sugu1030 on Apr 15, 2014
Dear HDFC Bank, Could you please refund my account (3858280) with the charge deducted as depository charge on 15-Apr? I wanted to have a clear explanation on how could this amount be deducted off my account without my consent. As per RBI guidelines, NO CHARGES SHOULD BE LEVIED ON CUSTOMER ACCOUNT WITHOUT ANY PRIOR NOTIFICATION. Could you please tell me when have you informed me about this charges? Thanks, Sugumar M...
Complaint comments Read comments Complaint category Banks

HDFC Bank ltd - Pf refund

User
 Ajay Tanish on Apr 12, 2014
Pf Refund
Dear sir, My name is Ajay Pal Singh.I have worked as a gold loan officer (HDB) for HDFC Bank Karnal- Haryana . My date of joining was 10-dec-2011. I was reigned on 13--6-2013 and my releaving date was 29-06-2014, .My emp code was HFC00483. Today is 12-April-2014 but i was not recived my pf refund till then, . I was alredy
sent 5th time my pf form with cancelled check. But I Always received
the mail (your pr form status is incomplete) I requested also, please
tell me, where i am doing mistake regarding my pf form .But no body ready to solve my problem..So...
Complaint comments Read comments Complaint category Banks

HDFC Credit Card - HDFC Credit Card Rejection without any specific reason

User
 cdhande on Apr 10, 2014
Hi, I had applied for HDFC Bank International Credit Card through my company as part of its joining formalities. And I received the letter from bank that my application has been rejected without quoting any specific reason for rejection. When I called bank customer care (06Arpil14 13:15:00), representative told me that he won’t be able to share any specific reason for rejection as there are multiple eligibility criterias and its bank internal which can’t be shared with customer. I don’t understand, what is called internal to bank and kept hidden from their customer in transparent banking??...
Complaint comments Read comments Complaint category Credit Cards

HDFC EDC Machine - Plutus emi tid

User
 sjgdi on Apr 10, 2014
My name is babulal, i am running a business of mobile & delears of samsung & nokia, i am holding hdfc swipe machine from past 3 years, before 5 months back i have received a swipe machine from samsung & nokia for the emi purpose. From last 20 days i m facing the problem in hdfc & samsung swipe machine both the machine simaltusouly not working as both tid appear the same. As i have approached to the samsung company they have told to contact pine labs. So we have called pie labs & they told me that you have to released a new plutus emi tid from your hdfc bank. So we called the...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - Complaint Regarding AMB charges- HDFC Bank

User
 TukaramG on Apr 9, 2014
I have checked statement of my account and found that there was deduction of amount 2500.00 from last couple of months . HDFC Bank Sharanpur Nashik Branch When I called to HDFC bank customer care, they told me that this was deducted due to average balance not maintained as your account is no more a salary account now. I have registered complaint in HDFC Bank customer care, and today I get called from HDFC bank, I asked them to close my account immidiatly but They are saying they will reverse only 2month AMB charges back actually they have deducted for 5 months. I have explained them...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - Deducting Extra charges without informing - HDFC Bank

User
 nike123 on Apr 8, 2014
This is in reference to the transaction made into my account without intimating me by hdfc bank. An amount of Rs 842.70 has been debited on 12 Mar 2014 from my account, mentioning about 'depository charges DEPOSITORY CHARGES FEB14 - 37396585 on demat account. I have never used this account. I have never been told that they have opened demat account with my normal saving account. Please help and give me an update on nike_forever_u@yahoo.co.in...
Complaint comments Read comments Complaint category Banks

HDFC Bank - need car loan statement

User
 Gregory J Dsouza on Apr 4, 2014
Dear sir my car loan account is 21306563 I have never recived loan payment statement or no loan balance statement pls send it urgently my email ID is gregory.dsouza09@yahoo.com pls do the needful. Be well Gregory J. Dsouz cell-9004537687...
Complaint comments Read comments Complaint category Loans

HDFC Bank - Overcharging on loans foreclosed

User
 prakashram on Apr 3, 2014
I have taken two loans from my HDFC BANK CREDIT CARD. One on 29/08/2013 for 2 Lakhs &14/12/2013 for 89000.I have foreclosed both the loans post my call with Customer Service Executive basis the foreclosure amount mentioned by them.

1st loan the foreclosure was done on 8th Jan 2014 by ATM Transfer for 189762/= & 2ndloan foreclosure was done on 5th Jan 2014 also through ATM Transfer for 92430/=

Today when I called them up to get some General Information’s regarding my card, I was told that both the loans on my Credit Card are live and yet...
Complaint comments Read comments [1] Complaint category Banks

HDFC Credit Card - Hdfc credit card fraud harassment

User
 jil on Apr 3, 2014
To,
The Manager
HDFC Bank Cards Division,
PO BOX # 8654
Thiruvanmiyur PO
Chennai - 600 041.

My Name is Namita Powale, I was HDFC CREDIT CARD HOLDER but since last three years my card is block account is settled. I already paid Rs. 38, 000/- or more and strictly called them cancelled my credit card. I received a call regarding same for payment confirmation and cancellation receipt of my credit card. My card limit was 40, 000/-. After couple of months collection agencies started calling me for payments. I was under impression that my account was...
Complaint comments Read comments [3] Complaint category Credit Cards

HDFC Bank - smartpay service

User
 lakshmanpendrum on Apr 3, 2014
I have not activated the Smart Pay service from HDFC bank in written application or filled application or providing details in credit card form. I usually pay the LIC using my saving account. i have been using this for 5years. I have my plan to show in investments for this. half yearly Apr and Sept every year But this time the bank has done payment in March. Neither I show this in 2013 - 14 financial because we have submitted all investments to organization in January nor 2014 - 15 because it was done in March 2013. Please advise....
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - personal loan statement not received

User
 dhananjay15 on Apr 2, 2014
I applied for personal loan amounting Rs. 400000/- in December 2013 and loan amount was got credited in my HDFC bank saving account in the month of 05 FEB 2013. From February onwards I am paying EMI on regular basis through ECS.

But, till date I have not received any loan statement, sanction letter of loan etc. from the bank. Now, I require the mentioned details as well as Personal loan schedule statement at the earliest for some specific purpose .

My Personal loan accoun No. is 23565928. The tenure of loan is 4 years.

Please help and kindly forward the...
Complaint comments Read comments [1] Complaint category Loans

HDFC Bank - HDFC Bank Car Loan - Very high foreclosure/prepayment charges

User
 Abraham P Mathew on Apr 2, 2014
Dear Sir, My Loan account no is 25592312, I had bought a Swift VDI Sept 2013 which was financed by HDFC Bank. Recently I approached the bank for foreclosure & they said they charge a whopping 6%...which was unbelievable.Again this was never mentioned when I approached the bank for loan.I have never defaulted on the payments & have been paying the EMI on time as per the schedule & this is what we get for being a loyal customer. Kindly do not approach HDFC Bank for Car Loans, other banks offer much better customer service & work towards customer retention...unfortunately HDFC bank does not...
Complaint comments Read comments Complaint category Banks

HDFC Credit Card - Wrong invoice calcuation

User
 DIWAN BISHT on Mar 31, 2014
I have HDFC CREDIT CARD -
I am using HDFC Bank credit card last 3 years

I received my current month statement from HDFC BANK.
They have calculated wrong invoice:
They have sent me Invoice as below:

Airtel : 1800
Late Fee 400
Membership Fee 279
Cess TAX 1.66
Billed Finance Charges 61.54
Service Tex 56.38
Total Amount (Expected) 2598.58

Actual Invoice they have sent to me 2710.66 (Which is Baseless).
This bank is doing the fraud – There billing department is pathetic. How they...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - Regarding loan statement

User
 keshav khinde on Mar 27, 2014
I applied for personal loan amounting Rs. 85, 000/- and loan amount was credited in my bank saving account. I am paying EMI on regular basis through ECS. But, till date I have not received any loan statement from the bank. Now, I require the mentioned details as well as Personal loan schedule statement at the earliest for some specific purpose . My Personal loan accoun No. is 19060060 . The tenure of loan is 4 years. Please help and kindly forward the loan statement as well as personal loan schedule statement through e-mail. . Regards keshav khinde keshav_khinde@rediffmail.com...
Complaint comments Read comments Complaint category Loans

HDFC Bank - 56.8

User
 Faraz Yawar on Mar 27, 2014
I have a query regarding my bank account 00881140292316 for the charges billed for (IPIN REGEN CHRGS FOR 11022014 110214) in the amount 56.18 on 18th march 2014. As per my knowledge I have not applied for any pin. Please look into the matter for the same....
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - Gift Plus card refund

User
 viraj.waddankeri on Mar 26, 2014
I wanted to mention about the incompetence of the customer service, I had availed a gift plus card (addressed to a beneficiary) in the first week of march (6th March) through online banking. There was no update from the bank for more than a week, when i asked my beneficiary he said he hasn't got any call from any courier service regarding the card. I called up the customer service on 17th or 19th march, they had no clue what was going on, I explained and they said they will get back next day, THEY did not. After one more day I receive a call from one of the floor managers, he says the card has been...
Complaint comments Read comments Complaint category Banks

Share with Others

  
  

Recently Discussed
1 hours 24 minutes ago
HDFC Bank
3rd Party cash txn charges Sep13 070414
19 hours 40 minutes ago
HDFC Car Loan
REQUEST FOR OUR ACCOUNT STATEMENT OF ALTO CAR LOAN
1 days ago
HDFC Bank
deduction of depository charges
1 days ago
HDFC Bank
Savings Account Opening
3 days ago
HDFC Bank
statement