HDFC Bank Customer Care
HDFC Bank Limited
Customer satisfaction rating: 12%
Submit a Complaint
5878
COMPLAINTS

HDFC Bank Customer Care

HDFC Bank Limited

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
230
135


Additional info
Customer Centre

Additional Contacts


Andhra Pradesh
+91 99 4949 3333

Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna
+91 99 4616 0616

Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune
+91 99 6160 6161

West Bengal, Sikkim, Andaman and Nicobar
+91 98 3107 3333

Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)
1800 345 3333

Assam
+91 99 5719 3333

Bihar, Jharkhand, Patna
+91 86 0266 6161

Maharashtra (except Mumbai) and Goa
+91 98 9060 3333

Haryana
+91 99 9624 3333

Gujarat
+91 98 9827 1111

Jammu & Kashmir, Himachal Pradesh
(Toll Free)
1800 180 4333

Karnataka
+91 99 4586 3333

Kerala
+91 98 9566 3333

Madhya Pradesh, Chhattisgarh
+91 98 9360 3333

Rajasthan
+91 98 7500 3333

Orissa
+91 99 3790 3333

Tamil Nadu, Pondicherry
+91 98 4067 3333

Punjab
+91 98 1533 1111

View More Information...

Customer satisfaction rating
12%
Complaints
5878
Pending
2206
Resolved
222
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm

HDFC Bank related photos (433)

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HDFC Bank Customer Care related pictures (433)

HDFC Bank Complaints & Reviews

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HDFC Bank — Cashback not received

 Manas Ranjan Pani on Oct 1, 2016
Date of transaction- 28 June 2016
Amount- 11999
Ref no.-141745

Respected Sir/Mam,
I had purchased a Le eco Le 2 on 28th June. I was to receive a cashback of 1200 if payment was done by Hdfc vank debit or credit card.
I also fullfilled all the criteria for cashback as mentioned in the terms.
But I have yet not received the cashback for the same.

As promised the cashback of 1200 was not credited in my account and when I contact LEmall, they deny that its not their fault.
I have been contacting them for last one month.
Pleas...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — PayZapp card blocked 30 days ago : Complaint NO LW40977

 Premjit Mohanty on Oct 1, 2016
Hi sir,
Regading my payzapp, it is blocked card last one month i called to customer care same day when it is blocked and every time they people told it is take 7 working days . i have lot of money in that card.


Call history:
9 Sept 2016
15 sept 2016
19 Sept 2016
26 Sept 2016
01 oct 2016

THis is my Complaint NO LW40977:

Regard:
premjit
premjeet.mohanty@gmail.com
8095486362...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Amount deduction from credit card

 Rajesh Rathan on Oct 1, 2016
I'm Rajesh K from Bangalore, chosen hdfc credit card and it was my biggest mistaken ever I had done till now. One to telecaller called me from hdfc ergo to sell me hdfc ergo plan for health insurance and she promised me that I will receive a cashless card where in I can use that in any of the hospitals for my health illness for that they have deducted 7 thousand eight hundred change my hdfc credit card. I was waiting for the card for more than 2 months to be received from the month of may 2016. But I haven't received it. Raised many requests through credit card support team to cancel the ergo plan...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Failed IMPS transfer- Reference 627420163128

 rpsingh1958 on Sep 30, 2016
I transferred Rs.1, 10, 000 from my HDFC Saving Acct xxxxxxxxx73772 on Friday (30th Sept.2016) evening at around 8:30 PM to my SBI Saving Account xxxxxxx33321 (IFSC SBIN0006893) through IMPS reference No.627420163128 . Although the amount was debited from my HDFC Bank account, the transfer was declined due to technical issue at the beneficiary bank (SBI, Lucknow). This was conveyed by the message.
I am attaching pdf snapshot of my HDFC Saving acct with request that the amount of Rs.1, 10, 000 be credited to my SBI account

Raj Pratap Singh...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Imps

 Chandra Sekhar Mamidi on Sep 30, 2016
I am having a saving accounts in hdfc from past two years with account number 00041130013122 in kota rajasthan with IFSC code :HDFC0000004 on the name of Chandra sekhar M.
Yesterday i made an imps of 10000 but the status is coming out to be timed out and account has been debited but not credited to the benificiary. I have called so many times to customer care but no clear response is there from their side.
Kindly help as it is a big amount and i am truely in trouble rightnow.
Waiting for ur response.
With Regards
Shivam Khandelwal
+91-8884573939......
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Credit Card

 Vasundhara Ujjni on Sep 30, 2016
This is regarding my credit card application no 16091516943860S2. My company is a HDFC client and i had applied for credit card some 6-8 months back through a travel desk which happened in my office. i submitted all docs but the credit card never came. Again sep 1st week, i was contacted by someone called as Shweta from HDFC saying that she is reopening my application for the credit card. After much to and fro and innumberble calls, i submitted docs (once again)! I also got confirmation calls twice from HDFC and sms confirmation. Yesterday when i checked for status of my credit card, i see its Disapproved!...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Imps_transation_failed

 shivam130896 on Sep 30, 2016
I am having a saving accounts in hdfc from past two years with account number 50100105764792 in kota rajasthan with IFSC code :HDFC0000167 on the name of Shivam Khandelwal.
Yesterday i made an imps of 100000 (1 lakh) but the status is coming out to be timed out and account has been debited but not credited to the benificiary. I have called so many times to customer care but no clear response is there from their side.
Kindly help as it is a big amount and i am truely in trouble rightnow.
Waiting for ur response.
With Regards
Shivam Khandelwal
+91-9962849963...
Complaint comments  Read comments [2]Complaint category Banks

HDFC Bank — Credit Card

 bheema634 on Sep 30, 2016
HI, i have made the HDFC credit card amount 14769.64 on 12th sep which is showing the total due amount on my net banking. it was deposited at the same day only. after two days(14/09) its still shown the due amount is 520 rs. after next day the statement was generated and sent to my mail same statement with the total outstanding due amount is 13774.36 rs.. for this i have contacted to customer care executive.. he said the bill was generated automatically based on your due amount. then i asked to him i already made the total amount on 12th sep only. then how you guys are calculate the tax for 0 rs...
Complaint comments  Read comments Complaint category Credit Cards

HDFC credit card — Amazon Order # 403-1524372-9780335

 pankajkrims01 on Sep 30, 2016
Dear sir,

I have shopping with amazon india Rs 1249, but payment was decline by amazon.but credit card deduct Rs 1249 from my account before 8 days.
but not return my money in credit card.
Please return my problem asap.

Amazon india company say your payment decline during payment, but my credit card charge RS 1249.

Amazon
Order # 403-1524372-9780335
hdfc credit card no.- 5459648901570938
Mob - 9654283818...
Complaint comments  Read comments [1]Complaint category Credit Cards

HDFC Bank — Credit card department hold my 7000 rs

 Shweta Narula Sharma on Sep 29, 2016
Hi team,

I am card holder of hdfc bank (salary and credit card). credi card department has put my money on hold of amount rs 7000 without intimating me. i paid my principal amount and requested them to release my rest of money. they simply denied and replied that we will deduct entire amount of rs 7000 and then we will release your account.

This is my salary account and every month credit card department are levying some or other charges and holding my money without intimating me.

I am single mom, have to take care of my baby. would request you to please...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Not able to open savings account for more than 2 and a half weeks.

 shasha2310 on Sep 29, 2016
I work in a reputed firm in gurgaon, and had to get a savings Acc opened with Hdfc bank. I approached the HDFC representative coming to my firm, and he took all the documentation and 2 cheques, one for 10200 and other for 1000 and money has been debited from my Account, but I have not got any activation confirmation for the last two and a half weeks.
Moreover the representatives, don't even respond over call.

Pls help over this urgently....
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Disapproval of credit card application no.16090317924790W1.

 vikrant kumar2957 on Sep 29, 2016
I am surprised with HDFC behavior, i have salary account with HDFC bank and they suggest me to take credit card,
HDFC executive came for the verification on my working place and the executive who suppose to come for the verification of residential address he called me but never come.They make the false report and submit against the application 16090317924790W1.

Request you to please investigate and advise the proper reason for disapprove of application.

Regards
vikrant kumat
9892999842...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Didn't get refund amount

 Sethi Vivek on Sep 29, 2016
I have booked 4 Railway tickets from my HDFC Cr card. After that i cancelled all four tickets. Out of four i got three tickets amount refunded in Cr card. one is still pending.

Cr card no: 5242-1600-0227-5773

Irctc Details:
Transaction ID: 100000526335570
CancellationID /RefundID: 100000116160974
Refund.Amt: 960
Refund Date : 30-Aug-2016

Thanks In Advance
7406230111...
Complaint comments  Read comments [1]Complaint category Credit Cards

HDFC Bank — Fake promise regarding approved for monthly counting they are collecting documents hdfc executives

 guestuse on Sep 28, 2016
HDFC BANK now a days fixing local people to collect the documents for life time free credit card, Ones applied they reject and some new person will call for the same credit card process saying now there is a offer & now all issue cleared u will get a card with in 4 working days like that if u ask her any mobile number the will give after four days u ill get mobile digital verification official verification from our working place after that nothing update u will get it from hdfc finally u will get a reference number after 4 days u can track your progress like if you check u will find Disapproved...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Negative balance in Hdfc savings account

 SaiRams on Sep 28, 2016
My name is Sairam.I left my job in October, 2016 and after two months or so my Hdfc salary account is converted into savings account.When I checked my balance it is showing -631 rupees. When I asked Hdfc bank customer service they told me that a minimum of 10000 rs to be maintained in the account otherwise charges are levied monthly basis. I am very much worried. please look into my problem and help me.
Thank you....
Complaint comments  Read comments [1]Complaint category Banks

HDFC Bank — Due Date Change

 VijayDh on Sep 28, 2016
Dear Madam/sir,

Actually 10 month back(July & August 2015) i asked to your customer care services to change the billing cycle through the phone call. That time they was told, once billing cycle date is fixed it cant able to change it, like that. But when your collection department persons are called me to get a payment, that time i was told this problem, they are telling like, 'billing cycle is changeable you clear the payment first and after you call customer care they will change like that'.

Because of this problem from July-15 unnecessarily i was paid around Rs.1000...
Complaint comments  Read comments [2]Complaint category Credit Cards

HDFC Bank — Misguide by HDFC Bank

 jaysingh575 on Sep 28, 2016
I have taken a personal loan of Rs.4.50 Lac from HDFC Bank Br.Bhinga sravasti & according to manager they will give loan after doing FD with them worth Rs.50, 000/= i have agreed for that but they give a Life insurance policy instant of FD having regular premium of Rs.50, 000/=(Term-10) they cheat me, i am unable to continue the regular premium policy so i want to refund my deposit pls look d matter....
Complaint comments  Read comments [3]Complaint category Banks

HDFC Bank — Not giving statement and deducting money from account without intimation

 ckkantheti on Sep 28, 2016
My mother has used credit card and remaining is 9000 only, credit card department had deducted 22000 amount without intimation. we have asked for statements for which we have already paid excess. still not bringing statements and top of it deducting amount without intimation.
when i call credit card department and asked for statement not replying and taking time to respond in which doubts are raising. i dont know what is happening with HDFC credit card department and replying in rude we will deduct and we have full rights to deduct amount.
please some one help me in reoslving this...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Customer Service

 syed0waseem on Sep 28, 2016
HI All

I was with HDFC bank since from past 4 to 5 years it was good until i only had my salary account with you, Since the day i got there credit card it was the worst bank i ever seen in my life, HDFC your customer care & collections dept provided me the worst service they dont even know how to speak with a customer. Well i already stopped both my debit & credit card with u people & make sure will never suggest HDFC bank to my family or friends to any sort of business with u. Am with HSBC now i think u people need to learn something from them how to deal with customers. Seriously...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Complaint against the employee

 Rohitngpl on Sep 28, 2016
Dear sir,
i want to make here a complaint against the employee of hdfc bank and his name is Deepak Singla, branch manager of sitto guno branch, teh Abohar, Punjab.
This person has misguided me by saying that if i register a policy he will give me a credit card.I have made so many complaints against this person but i didnt got any solution till now and its been fifteen months but i didnt got any relevant solutions and this been a very bad experience for me with hdfc bank as im a very old customer of hdfc bank as my car loan and bank account is also through hdfc bank but this issue...
Complaint comments  Read comments Complaint category Credit Cards

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