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HDFC Bank Customer Care

HDFC Bank Limited

Branch 542, Trade World, A Wing, Ground Floor, Opposite Kamala Mills Compound, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Phone:+91 22 6652 1000
 +91 22 2498 8484
 +91 22 6160 6161
 1800-425-4332
 1800-22-1006
HDFC Phone Banking Number State wise (Phonebanking Number)
Andhra Pradesh – 9949493333
Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna – (Std Code)-6160616
Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune – (Std Code)-61606161
West Bengal, Sikkim, Andaman and Nicobar – 9831073333
Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline) – 1800-345-3333
Assam – 9957193333
Bihar, Jharkhand, Patna – 18602666161
Maharashtra (except Mumbai) and Goa – 9890603333
Haryana – 9996243333
More...
 
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HDFC Bank Complaints & Reviews

HDFC Bank - Depository charge

User
 BalaPrasad on Jul 5, 2015
This is in reference to the transaction made into my account without intimating me by hdfc bank. An amount of Rs 842.70 has been debited on 4th July 2015 my salary account, mentioning about ' DEPOSITORY CHARGES MAY15 - 38037942 on demat account. I hve never used this account. I am shocked to see this has happened second time inspite of me not using the demat servies and when the account was given to me it was told that it would be absolutely free. This is clear exploitation of customers. Please help and givem me an update on balaprasad86@yahoo.com...
Complaint comments Read comments Complaint category Banks

HDFC Bank - Wrong NEFT not refunded

User
 shashiprava das on Jul 3, 2015
By mistake I remitted Rs15000 through NEFT from my Allahabad Bank Account on 02/07/2015 to my son's expired HDFC Bank Credit Card no 4346-7810-0873-4659. UTR no - ALLAH15183616552. Till now I have not received refund. My bank is not updated about fate of transaction. Email from my bank to HDFC NEFT dept is unanswered. Please guide me & help me in recovering the amount....
Complaint comments Read comments Complaint category Banks

HDFC - excess billing for three months

User
 Jharajan on Jul 3, 2015
I, Rajan Kumar, am using HDFC bank's credit card for more than one year. It is very unfortunate that the billing of my account has been come excess for the past three month and despite talks with HDFC executives and costumer care, my problem is remain the same and I am suffering from mental torture. Please solve my problem as soon as possible. My mobile number is 9555682963, 9958782963...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - Discrepancy in Gold Loan Interest

User
 suhas22664 on Jul 2, 2015
Dear Sir/Madam, Greetings...! This is to bring under your notice that I obtained the Gold Loan from HDFC Bank & the Loan A/C No:30215645(My savings A/C No: 50100020597960) interest rate 14.5%.I made the payment of Rs.200000/- on 20th June 2015, (PART PAYMENT GL # A0193538 Dr - 07162990000039 - GOLD LOAN DUMMY REPAYMENT A-C BEM)in spite of my major payment for the gold loan this month Bank deducted the interest of Rs.Rs.2698/- from my account.I request you to look in to this discrepancy & do the needful. With kind regards, Suhas Joshi 8123376843 102 Srinivas 1st Floor Byregowda Layout...
Complaint comments Read comments [1] Complaint category Loans

HDFC Bank - Freezing of savings account

User
 hironlal on Jul 2, 2015
To whom it may concern.. I, Ms. Indira Majumdar, own a savings account which is also a salary account in your bank at Malancha Branch, Tollygunge, Kolkata. I work in a school for which all transactions are operated through this branch. My complaint is I do not have access to my savings account, it has been blocked past 7 days due to which I have not been able to draw any amount of money till this date. Not only that, I will not be able to repay my loan amount for this month, even my credit card payment bounced back as no money could be drawn against my Debit Card or Cheque. I contacted...
Complaint comments Read comments Complaint category Banks

HDFC Bank - Looting of Money without customer knowledge

User
 rgautham89 on Jul 2, 2015
HDFC Bank has looted my money worth INR 47, 000 without even informing me stating non-payment of credit cards. However they didnt understand my frustration i had with them for not issuing credit card when i wanted and also i told them to close my credit card (which they did immediately). However, when i said am not making payments only because of your poor customer service, they dont care about it. They have looted my hardened salary (18 hrs a day of toil). When i call them for refund, they speak bull shit policies which none of the customers in the world would know. I want my money back and...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - Cheque Return

User
 dhirajdusane on Jul 2, 2015
I didn't receive my check amount. It was a SBI treasury bank cheque. It was return saying paper not received. These guys are not giving cheque physically to SBI. When will I be able to receive my cheque amount? I maintain in this bullshit bank a minimum balance of 10000. Higher than any other bank....
Complaint comments Read comments [2] Complaint category Banks

Rahul Mehrotra - NOC Request

User
 rahulmehrotrain@yahoo.co.in on Jul 1, 2015
Dear sir I had taken a loan from centurion bank for purchasing a 2 wheeler whose no is UP 32 BM 3359 in year 2005. This loan was provided to me at the desk of bank at Trilok Singh TVS agency, Indra Nagar, Lucknow. All the installments had been paid on time. But till date neither NOC is provided to me nor I could get the bank's branch at lucknow. Please help me to get my NOC as I want to sell my 2 wheeler and buy a new one. At least please guide me to contact the branch of the bank at lucknow. NAME: RAHUL MEHROTRA CITY: LUCKNOW BIKE NUMBER: UP32BM3359 Mobile : 9044166414 Thank You...
Complaint comments Read comments Complaint category Loans

HDFC Bank - Phone call

User
 gallantjo on Jul 1, 2015
I have got a phone call from on Mr Sanjay, from HDFC Bank he told, I replied that I dont have any relationship with HDFC and if they continue to disturb me I will complaint, then he started calling me from different numbers and spoken to me with very very bad abusive language +911409430508 +918800421871 +917065248516 plz do the needfull...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - duping customer

User
 psn@123 on Jun 30, 2015
I called HDFC Cus care on 022 2856 1818. On the IVR they clearly mentioned that this toll free number is not valid for Mumbai and other cities. They gave a reference number to call When I, called on that number and enquired about my query and ask them that whether it is a toll free number, the customer service representative told me that it is a chargeable number. It is a clear case of providing wrong information as the number was provided against a toll free number. What action can I take against HDFC and can I sue for providing wrong information and fooling the customer. Waiting for a suitable...
Complaint comments Read comments [1] Complaint category Banks

HDFC Bank - harassment from collection agent

User
 flimsy on Jun 30, 2015
My brother has took credit card from your bank, due to some financial reason he was unable to make payment which he also informed your concern department that he will try to make the payment asap but your collection agent calling me on mobile 15-30 times a day harassing & threatening me, using abusive language, visiting my house scolding my mother who is Diabetes & High BP Patient, Do you have any documents signed by me where i agreed to make payment in behalf of my brother if he won't be able to make his payment? Are you people hiring professional people or goons in your bank? due to this constant...
Complaint comments Read comments [1] Complaint category Credit Cards

HDFC Bank - IMPS Timed Out - Ref No. 518111119848

User
 Isha Zabi on Jun 30, 2015
Hi Team, I have a saving Account with HDFC Bank 08751610009071, IFSC HDFC0000875. I have transferred Rs.8000/- on 30th June 2015 at around 11.18AM to PNB Loan Account 090200jb00000861, IFSC PUNB0090200. IMPS Reference No - 518111119848. Amount was debited from my Account but not yer credited to the recipient. I received a message saying the IMPS had timed out and the IMPS status in my Net banking as Transaction Initiated. Request you to Either Complete the transaction or refund the money back into the account. Request you to look into this issue and resolve it as soon as possible regards, Isha...
Complaint comments Read comments [2] Complaint category Banks

HDFC Bank - Debit card not received, AWB No:42752141703

User
 Kedar Mulay on Jun 30, 2015
I have received an e-mail from HDFC bank stating the dispatch status of my debit card, number ending 7721 on 20th June, though Bluedart courier AWB No: 42752141703. This is request for new card as my existing card is not working properly( at outlets like Mall etc.). After 10 days i have enquired at Jamnagar blue dart office and informed that the card is sent back to the Bank, please contact the Bank. I would like to bring to your notice that the courier company did not even try to contact me or send the card at my mailing address (as per bank records). Suggest you should not be tying up with such...
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank - Amt wrongly deducted

User
 Vaibhavchaplot on Jun 30, 2015
My account no is 50100012722260. At the time of opening the account HDFC Bank didn't tell me anything about such deduction of charges & they have deducted Rs.57 (27.5*2) from my account as MWD DECCHG. This amt is wrongly deducted without any intimation. They didn't even told earlier about the same.This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this. Vaibhav chaplot...
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HDFC Bank - Transaction for fake job offer by Newcareershiksha.com

User
 subhapratim on Jun 30, 2015
On 28th June, 2015 I received a call from Newcareershiksha.com regarding job transfer and they will be providing jobs in top companies. I have been forced to make two online transactions from my HDFC credit card by giving fake job assurances by agents of Newcareershiksha.com. They are giving assurances of job confirmation within 10 days. I trusted their words and registered with fees Rs 2736.00. Then I was told that to verify my personal documents by the company officials I will have to pay Rs 6954.00 as I was told that after getting the job the entire amount will be refunded, I paid that too. Afterwards...
Complaint comments Read comments Complaint category Online Shopping

HDFC Bank - NOC for 2 wheeler

User
 psusheela8 on Jun 30, 2015
Dear HDFC, I had availed 2 wheeler loan no.1276147 in 2005. While the entire amount has been cleared, I have yet to receive the NOC for obtaining the necessary documents. 10 years is a very long time for your bank to complete the process. Please do ensure that the NOC is issued to me to enable me process my RC book. Thank you E V Ramana 501 Marigold, ARK Homes, Bolaram, Secunderabad 500 010 M : 9348212216...
Complaint comments Read comments [1] Complaint category Motorcycles & Scooters

HDFC Bank - Transaction on account of fake/fraudulent job assurance

User
 subhapratim on Jun 29, 2015
On 28th June, 2015 I received a call from Newcareershiksha.com regarding job transfer that they will be providing jobs in top companies. I have been forced to make two online transactions from my credit card by giving fake job assurances by agents of Newcareershiksha.com through repeated phone calls . They are giving assurances of job confirmation within 10 days. I trusted their words and registered with fees of Rs 2736.00(including tax). Then I was told that to verify my personal documents by the company officials I will have to pay Rs 6954.00(including tax) as I was told that after getting the...
Complaint comments Read comments Complaint category Online Shopping

HDFC Bank - Improper ECS DR RETURN CHARGES

User
 anjankishore2015 on Jun 29, 2015
Hi Team I can frequently see lot of deduction happening in my account which I am not sure . I have provided one of them from your reference. 29/06/15 ECS DR RETURN CHARGES 040615 000000000000000 29/06/15 399 Account details:: Account No :18691140017874 OTHER A/C Open Date :08/11/2010 Account Status :Regular RTGS/NEFT IFSC :HDFC0001869 MICR :600240062 BRANCH-DLF -Ramapuram when I enquired I came to know it for some not sufficient fund . I dont have any montly ECS. Salary account so no chance of less balance. I need info but not geting proper update...
Complaint comments Read comments [2] Complaint category Banks

HDFC Bank - CHARGED SERVICE TAX ON INTEREST COMPONENT ON EMI PURCHASES AND NONE OF THE BANKS DO THE SAME

User
 thisisshree on Jun 29, 2015
This is regarding my HDFC credit card 3608 XXXXXX 3079 statement for June 2015 in which a SERVICE TAX of 165.64 and CESS TAX is charged. I have EMI's running in citi bank and HSBC bank. These banks never charged any service tax on interest. I am only paying the EMI amount. Also they are ready to give loan on card and without any service tax on the interest. I can share you my credit card bill with you if you want. What I don't understand is are there govt guidelines only for HDFC bank. I feel posing service tax on interest is not a good way as we are already paying the interest and the meaning of...
Complaint comments Read comments [3] Complaint category Credit Cards

HDFC Bank - Undelivered credit card

User
 munmun samaddar on Jun 29, 2015
Dear Mr. Executive(HDFC-Credit card issue department). It has been two weeks past, i dont get my credit card at all. although the cedit card number has showing in my netbanking.i dnt know how to collect it. but it is bank's responsibilty to co ordinate their clints untill the products reach to their clints hand. but i am sorry to say that my crdit card issuing branch dalhouse, fail to do that.. i dnt know how can i collect my credit card at all.. please deliver my credit card as early as possible....
Complaint comments Read comments [1] Complaint category Credit Cards

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