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HDFC Bank Customer Care

HDFC Bank Limited

Branch 542, Trade World, A Wing, Ground Floor, Opposite Kamala Mills Compound, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Phone:+91 22 6652 1000
 +91 22 2498 8484
 +91 22 6160 6161
 1800-425-4332
 1800-22-1006
HDFC Phone Banking Number State wise (Phonebanking Number)
Andhra Pradesh – 9949493333
Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna – (Std Code)-6160616
Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune – (Std Code)-61606161
West Bengal, Sikkim, Andaman and Nicobar – 9831073333
Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline) – 1800-345-3333
Assam – 9957193333
Bihar, Jharkhand, Patna – 18602666161
Maharashtra (except Mumbai) and Goa – 9890603333
Haryana – 9996243333
More...
 
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HDFC Bank Complaints & Reviews

HDFC Bank - NOC of Loan

User
 Upadhyay Ajay Kumar on Jan 24, 2015
Dear Sir, I was given two lone from your bank in 2006 from HDFC Bank Grater Kailash New Delhi One was for Bike Rs.39000/ from HDFC bank. Instalment Rs.1450/ per month for 18 month. Second was personal lone amount Rs.200000/ from HSBC Bank.in 2005. Instalment was -Rs.5079/-per month for Five Year But it was paid up to 2007 I change my Job in 2007 and shifted at Varanasi. Before shifting I could not get NOC of these two lone. Because I was not aware of NOC importance in another lone. Now I am trying for another housing lone from HDFC Bank Varanasi. For another lone...
Complaint comments Read comments [1] Complaint category Loans

HDFC - ICREASED ROI WITHOUT ANY INFORMATION, NOW HARRASING FOR RETURING PROPERTY DOCUMENTS

User
 abhiamar9 on Jan 24, 2015
Namaskar, My name is Abhishek Amarnath I live in Lucknow. I had two Home loans with HDFC LTD-Account- 510845539 & 519360329 for the amount of Rs 500000 lacs approx from lucknow. Being an honest customer I have been paying my Emi on time . My interest rate for 1st loan was Initially 9.75 %, which HDFC increased from 9.75% to 14.25 % & my interest for my 2nd loan was Initially 8.75 % which they have increased from 8.75% to 11.75 % . As I was repaying them through ECS I was totally unaware about this cheating. As there was no intimation from the bank to me that the Interest...
Complaint comments Read comments Complaint category Loans

HDFC Bank ltd - Salary settlement regarding

User
 ANISH KABOOOR on Jan 23, 2015
Hi sir/madam i am anish kaboor my employee code is 125188 . . I quit my job in september till i didn't get my settlement. Pls take some severe steps and help me. . Gpoinath appu is branch manager ...Mohan mahadevan is bom.. . Hdfc bank ltd, trichy road main branch, coimbatore-641018.....
Complaint comments Read comments Complaint category Banks

HDFC Bank - OTP not received for the past 10 days

User
 Liggy on Jan 22, 2015
I am a customer of HDFC.I use net banking extensively. I have been unable to add third party beneficiary or any transaction that involves OTP to the mobile.The issue has been raised with HDFC consistently.Afetr sleeping on this issue for 3 days, the guys agreed that there was indeed a problem.They contacted the 3rd party provider and requested 3 test OTPs to be sent.The test were all received.However, OTP initiated through net banking is still not received. The problem started after the new Web site was put in place.The amount of idiosynracy that I have had to deal with is phenomenal.They...
Complaint comments Read comments Complaint category Banks

HDFC Bank - Regarding the Cash Limit... on the my credit card ending with 0222 Titanium Master Card.

User
 Manish_Kamble on Jan 22, 2015
Respected Sir, This is regarding the my credit card mentioned above for the Cash Limit is Zero the credit limit is 30, 000/- however the card was paid in full in year 2013 and did not used in year 2014 however decided to use the card in 2015 .. when i received the card i was told by the customer service agent that the cash limit is zero and she is going the raised the request for the same, this conversation had on 13/01/15 and was told it will be done in 2 working days however almost 10 days are over but still nothing is happened about it. mean time i spoke to the supervisor named KAUSAL and...
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank - hold on funds

User
 Amit2k8animator on Jan 21, 2015
im amit yadav holding an account in HDFC bank and the problem is that bank have put all of my amount on hold not know why i have a ( credit card ) of hdfc and the due date is 26 jan 2015... I open my Net banking account to pay the ( credit card due ) but there was no amount in my account then I come to know its on hold because of my card due but why when im paying my due on due date ever month ...can u explan it plz why it have put on hold sir im having lot of problem as now now i not have any money in my pocket so im going with lot of problem sir when im going to play the amount why...
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank - HDFC Worst banking Service

User
 vinoth090 on Jan 21, 2015
Hi All Public, I am Vinoth From Chennai. I would like to share my experience often i am having with HDFC Helpline Team. As we all know they helpline is HIGHLY CHARGED with our money. before connecting to the support team, we are wasting lots of money may be 10+ Rs. After connecting the call to the person, they are in confused state whether they are responsible for the call to solve.We are calling the helpline to know the details about the problems that are facing. When we try to explain the situation of the issue, they not even understanding the issue, and tends to transfer the call to another...
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HDFC Bank - R

User
 Muthuvelg on Jan 20, 2015
Dear Sir, My Account Number: 06751140031509 I recharge my mobile number in Mobikwik website on 20.1.2015, amount debited in my account but transaction failed. Please refund my amount to same account. Details are given below: Ref No: ZP14B0553933A- ZAAKONEMOBIKWIKSYSTE Check Ref No: 120084437 Amount: Rs 100 Mobile No: 7598159928 Network: BSNL...
Complaint comments Read comments Complaint category Banks

HDFC - CREIT CARD FRAUD

User
 Ruban selvam on Jan 20, 2015
I have a SBI BANK Credit Card, I received a call from this Mob no.(9582478807, 9899472826, 7838723281) from Master and Visa Verification Department at CHENNAI on 20-1-2015. He told me that SBI Bank Issue a new master Discount Card on behalf of my existing Credit card. So first Bank Debit the charge of Rs.-8229/- but Your bonous point is 6000 that the same amount will be credit in your account before generating your bill. BUT AMOUNT IS DEDICATED FROM MY CREIT CARD. So please Solve My Problem and Save me from This Fraud....
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank - No response on personal loan Applied with Rajori Garden Delhi

User
 ajitsingh1011 on Jan 20, 2015
Dear HDFC, I am Ajit Kumar singh working with HDFC ERGO GIC Delhi. 10 days back, I applied for personal loan for Rs.1 lacs . since then i am running from piller to post but not getting any reply. My record is clean and submitted all documents to Mr.birju and spoken with Mr.saurabh kapoor in Rajouri Garden Branch. I wrote a mail to him too but no reply till date. Now He is not responding my phone calls. Please note that My credit card is due date is 23rd jan-15 and keeping this in mind i had applied much before. Delay in response will cause me financial loss as credit card Company will charge...
Complaint comments Read comments Complaint category Loans

HDFC Bank - HDFC Credit Card bill

User
 Mikumohi on Jan 20, 2015
Hi Team, when i took HDFC credit card in Dec 2013, i was told that sir if you are unable to make the payment you can only pay the minimum due and and there will be no charges.. and when i received my statement in Dec 2014 there was financial charges charged to my account. When i call customer care on 21st Dec 2014 to discuss this after long conversation he was unable to give me the right justification, he was kind of playing a blame game and gave me some shitty answer, he said bill will have the offer end date etc and all and when i questioned him that in bill i am unable to see any end date then...
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank - Non Receipt of Statements regularly in time, and still being charged for it

User
 Saurabh2909 on Jan 19, 2015
My HDFC Card number is - 5176521003340355, and I am facing issues regarding statements of credit cards. 2 years back, I did not get statements for a few months, and after 4-5 months later again statements started coming, with added charges. My card became overlimit. I complained over phone, but I could understand that people who were calling me for payments were not from bank. They seemed agents or collection executives. I had personal problems, for paying full amount at once, but I kept on regularly paying the minimum monthly amount every month and have kept on doing this till november 2014. In...
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank - 393 deduction from A/c every Month

User
 deepak1765 on Jan 19, 2015
08 Dec 2014AMB CHRG INCL ST & CESS FOR NOV2014 08 Dec 2014393.26 12, 274.74 Every month HDFC is deducting Rs393 amount from my A/C. This is very irritating and unaceeptable.Help me in understanding why this amount is deducting from my a/c 28291050006025...
Complaint comments Read comments Complaint category Banks

HDFC Bank - EMI Monthly convertion

User
 Anusha Lingala on Jan 19, 2015
Hello Team, I Am Lingala Anusha card holder of 4893 7713 0094 9904, has applied for EMI plan for 6 months on 18th January 2015, Spoke to one of your agents.The agent has converted the EMI for 12 months instead of 6 months without intimating me, So it was your agent mistake that has to be taken care of. I request the team to take an immediate action for converting the EMI form 12 months to 6 months. If this is not possible, then increase credit limit up to 50% immediately. Has already spoken with the supervisor and they said the request will be taken care in 4 days, if there is no positive response,...
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank - Customer care not responding properly

User
 radhesm on Jan 19, 2015
Dear Sir, I am having my saving acccount and credit card from HDFC bank from last 10 years. Pleas check for my relation with HDFC bank. Last year I have taken cash on call of 50000. I have paid my all EMI. Last EMI because of confusion it was not paid. after raising a compalaint : 14261861928 I have to pay 4917.17 rupees. I have kept the account balance for next EMI. but my account got credit instruciton for rupees 5478.97 instead of 4917.17. I called so many times customer care please check your recorded call details i have not got any help. I have again paid the amount by debit card, after...
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank - Deduction of AMB when i deposot Money. [Resolved]

User
 abhi007sen on Jan 18, 2015
Sir I am a saving account holder a/c no. 18861000012378. In one day bank deducted 12 times AMB charge and after this I maintain 5001INR in may 2014 after this bank continue to deducted further from June at the name of AMB charge of May 2014 June 2014 and so oN. In june the deducted 4700 rupees at name of Reff NWD. I don't know what is this deduction then after this my balance gone below to AMB and bank continue to charge AMB. In whole period bank provide no any alert or mail. Plz inquire this and refund my balance in my account. Thanks...
Complaint comments Read comments [2] Complaint category Banks

HDFC Bank - My amount has been deducted even transaction was failed

User
 satinmishra on Jan 18, 2015
Sir Myself Satin kumar I have an HDFC Bank account in Lekhraj Branch at Lucknow UP.My customer Id is 40054571.I withdrew rupee 2500 from Syndicate Bank ATM on 18/01/2014 in New Hydrabad Branch at Lucknow about to 20.32 but my transaction was fail but my amount was deducted from my account.I contacted to Syndicate customercare officer they told me to contact HDFC ..So please resolve my problem....
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HDFC Bank - regarding smartpay service

User
 girikali on Jan 16, 2015
I KAILASH GIRI USER OF HDFC CREDIT CARD WHICH NO IS 4617862003995412 . I ACITVATED A SMART PAYS FOR MY LIC PRIMIUM WHOSE AMOUNT IS Rs.6775.THE DUE DATE IS 28-NOV-2014 AND GRACE PERIOD IS UPTO 28-DEC-2014. AS I CALLED THE CUSTOMER CARE FOR 4 TO 5 TIMES ABOUT THE AUTO PAY . HE OR SHE ALWAYSF TOLD ME THAT THIS TIME IT IS NOT PAID BY AUTO PAY SERVICE OF YOUR CARD, AND YOU SHOULD PAY IT FROM YOURSELF . AS ALL THE CONVERSATION IS CLEAR I SUBMITTED MY PREMIUM IN GRACE PERIOD ON 28-DEC-2014 BY CHEQUE . BUT ON 4-JAN-2015 I GOT A MESSED FROM MY CREDIT CARD THAT "''''''DEAR SMART PAY CUSTOMER,...
Complaint comments Read comments Complaint category Credit Cards

HDFC Bank - Deduction of Rs 1000/- Per month from my Ac As RD

User
 GK chauhan on Jan 16, 2015
Dear sir, It is to bring your kind notice that I am holding an account with HDFC Ramamandi Jalandhar IFC 0001581. My Customer ID is 22853395 and my account is 02681000087489. On 13 Th of Jan I called bank no 09815331111 for help as I was not able to transfer fund to my relatives acount. Call was attended by the lady she asked me to give some detail and dial my pin and she looked that there was around 51000/- rupees in my account and started coaxing me to do a RD or fixed deposit instead of helping me out in the problem .I requested her that at present I am not in a mood and will look into it. When...
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HDFC - Fraud of Rs.8299/- by Monarch Epay Kerala

User
 P S Rathore on Jan 14, 2015
Dear Sir, I have SBI Credit Card, I received a call from this Mob no.(07838336459) from Master and Visa Verification Department at SBI Kerela on 15-Jan-2015. She (executive) told me that SBI Bank will Issue a new master Discount Card on behalf of my existing Credit card. So first Bank Debit the charge of Rs.-8299 (Same is already been debited) but Your bonus point is 10000 that the same amount will be credited in your account before generating your bill. But still I can't received . So I Can't Liable to Pay this amount. So please Solve My Problem and Save me from This Fraud....
Complaint comments Read comments [1] Complaint category Credit Cards

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