HDFC Bank Customer Care
HDFC Bank Limited
Customer satisfaction rating: 11%
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HDFC Bank Customer Care

HDFC Bank Limited

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai City District
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts


Additional info
Customer Centre

Additional Contacts

Andhra Pradesh
+91 99 4949 3333

Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna
+91 99 4616 0616

Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune
+91 99 6160 6161

West Bengal, Sikkim, Andaman and Nicobar
+91 98 3107 3333

Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)
1800 345 3333

+91 99 5719 3333

Bihar, Jharkhand, Patna
+91 86 0266 6161

Maharashtra (except Mumbai) and Goa
+91 98 9060 3333

+91 99 9624 3333

+91 98 9827 1111

Jammu & Kashmir, Himachal Pradesh
(Toll Free)
1800 180 4333

+91 99 4586 3333

+91 98 9566 3333

Madhya Pradesh, Chhattisgarh
+91 98 9360 3333

+91 98 7500 3333

+91 99 3790 3333

Tamil Nadu, Pondicherry
+91 98 4067 3333

+91 98 1533 1111

View More Information...

Customer satisfaction rating
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm

HDFC Bank related photos (410)

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HDFC Bank Customer Care related pictures (410)

HDFC Bank Complaints & Reviews

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HDFC Bank — Resignation not been accepted by my manager

 panish09 on Aug 31, 2016
Dear Sir,

This is to inform you that i am a BSO in kapurthala-1 branch Punjab. I wanted to resign from my position today(31-08-2016) but my manager refused to accept my resignation letter and relieving me. I know there's a prior notice of 15 days that i have to give but than also he rejected to accept it. I can provide you the resignation letter if you want dated 31-08-2016.

Kindly do the needful and let me know what i have to do.

Complaint comments  Read comments Complaint category Banks

HDFC Bank — Wrong unintended Imps transfer, no reversal yet

 Kashinath Sindbandge on Aug 31, 2016
Dear team, i dis imps transfer of dated aug of 2015, and since then I've visited a branch and given written complaint, also spoke phone banking many times, also since after communiting to team over mails, and i can't find any response with positively, and no closure till date. Everytime i hear same reasons to have patience. I don't trust anymore on few financial services which are shown as grown but actually they are yet incomplete for customers, it only benefits banks i believe...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — PF status

 Waris beigh on Aug 31, 2016
Dear team, this is Waris Majeed Beigh bearing emp code 143060 and my PF account number is 143060X.
I have not received any update regarding my PF . Kindly provide me the information about my PF, and when the same will be credited to my account. is my email I'd.
Please contact me on the above mentioned e-mail I'd.
Thank you...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Hdfc bank- neft beneficiary transfer but not credit my sbi account

 vyasdeep on Aug 31, 2016
Hi Team,

Please check i have done a transaction of 2000 rs on 5th Aug'16, money has been debit from my account but not to credit my concern bank account SBI many time i have been many contact with the HDFC customer care but i am not satisfied with the resolution so that please request you look in to the concern.

Kuldeep vyas
Complaint comments  Read comments Complaint category Products & Services

HDFC Bank — For got login details of smartpay

 raoch on Aug 31, 2016
Hi I am hdfc credit card holder having card no. 4893 7721 0100 6175 and registered smart pay for paying LIC premiums regularly through credit card and regularly getting payment details
Now I am willing to add some more bills to smart pay but un fortunately for got the login details kindly provide the procedure to login registerd login ID&password my mail I'd is
CH ramarao...
Complaint comments  Read comments [3]Complaint category Credit Cards

HDFC Bank — Pf money and salary slip

 Pratikshya Das on Aug 31, 2016
I have not yet received any salary slip nor my pf ac no. i have worked at hdfc bank as a sales executive since 2years. but now they have blocked my employee id without any valid reason. please kindly help me. otherwise i will put a complain on consumer forum and also at police station. regards-Avishek swain
employee id-A29857
email id-guddddu2014@gmail. com...
Complaint comments  Read comments Complaint category Business & Finances

HDFC Bank — Non receiving of Relieving Letter

 phaimon on Aug 30, 2016
Dear Sir/Madam,
It is to intimate you that i was working in HDFC bank, Nongmynsong Branch, Shillong, Meghalaya as a BSO and my Employee Code was-153317 and due to my personal reason i put forward my resignation on 30.06.16.
But to my utter surprised and aggrieved i am yet to received my relieving letter which has taken too much time for issuing the same by the bank authority.
So I therefore requested your esteem forum to kindly looked after my issue and help me out in settling the same so that i can receive my relieving letter at the earliest as i am unable to do the same...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Very rude behavior towards customer

 sunithakarun on Aug 30, 2016
I have HDFC credit card using since two years.. for payment of credit card due the executive has called me i told that i pay online before 4PM. they insisted to pay by cash. which i dont like. i said im at hospital and Im pregnant lady and as my mother is in hospital it is not possible for me and i dont trust it also. so il do online but the lady who called me spoke very roughly and dont even showed concern on customer situation. later she made to calls with different gents and spoke to my mother who is on bed very badly and harshly. such a worst fellows of HDFC credit card people. they collect...
Complaint comments  Read comments [1]Complaint category Credit Cards

HDFC Bank — Home Loan

 shipra gaurav on Aug 30, 2016
Have applied for Home loan in HDFC. its being more than a month that I have applied for loan. But I have not received any proper communication of the loan. The bank has taken more than a month for processing but still not giving the correct picture. After visiting to branch on 30.08.2016, I was told that there are some issues so the loan may not be passed. Because of this improper communication and delay I am unable to pay the amount to the builder ....
Complaint comments  Read comments Complaint category Business & Finances

HDFC Bank — Welcome Kit not delivered

 ajkusharma on Aug 30, 2016

I have registered HDFC Reimbursement account more then three weeks ago.
I got through sms that Welcome kit got delivered, but your service person never contacted me on which address he has delivered the kit, even i asked with your other team members to help regarding to welcome kit.

Even when i talked to one of your service member he said the issue with resolve and assure me to get it delivered, but at last still i am waiting prolong to get my welcome kit.

please resolve this issue on higher priority.

Ajay sharma
Complaint comments  Read comments Complaint category Business & Finances

HDFC Bank — Settlement of card dues

 Kumar2702 on Aug 30, 2016

I was using credit card from HDFC bank and was prompt on my payment with them and due to unforeseen circumstances, my payments got delayed and finally i opted to go for settlement with them. Total o/s was 2.50 lacs and settlement amount was 1.50 lacs. I have already given them 9 PDCs towards settlement and the first sue was to be paid in cash on 29th of Aug 2016. As i was unable to honor their call as i have joined new company and was in training . Today i.e on 30-Aug 2016 they have called my wife at around 8.45am and informed her that i am absconding from my new job since last...
Complaint comments  Read comments [1]Complaint category Credit Cards

HDFC Bank — Credit card

 jainsumeet on Aug 29, 2016
Dear sir, iam your old customer i have many accounts in hdfc bank, my complaint is regarding my credit cardno.5535830000007503 sir i have purchased a lap top on 27/07/2015 and debited my ac by 43860 swiped by seller on conditioned of six months emi conversion of 7304 amt per month and also promised cash back of rs.1650 instead next month when statement was observed the out standing balance was showing full amt which the card swiped amt 43860 and also overlimit fees leived 500rs in my ac seeing this i complaint to toll free no. and they assured me that there were some problem you and your credit...
Complaint comments  Read comments [3]Complaint category Credit Cards

HDFC Bank — Settlement

 Akshay N A on Aug 29, 2016
Hello, my name is Akshay. I have a Credit card with HDFc and I have to close it and it is not in use for 6months and I have due of some 170₹. I'm calling the settlement number as given by phone agents non one is answering the call. I would like to settle and close the card. Can I go to a branch and do that? I'm live in Bangalore. My email address is please advice. I need to do that ASAP....
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Releaving letter & full and final

 sajid kaif on Aug 29, 2016
I was employed with hdfc bank (hbl) on 27 sep. 2011. and i regine from my job on 27 may 2013. i have not recived my releaving letter nor my 2 month salary may 31 march 2013 to 27 may 2013.
my emp. code... 92110
name... mohd sajid
joining date... 27 sep 2011
regine date 27 may 2013
mob. no... 980884290
e-mail id ...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Bank Not Returning My transaction Failed Amount

 tapanmaac on Aug 28, 2016
I purchased on 23 Jul 2016, 11:04 PM at oder No- 95748509 this transaction was Not Successful . still i had not received any massage from Bank then i tried again and i placed an oder 23 Jul 2016, 11:05 PM order No-95748566 and again it was transaction failed on then i received a massage from bank your amount debited from your account Rs.2298 . i thought it will be auto revert back within 4-5 working days as per bank procedures.
Again i tried and placed an oder on 23 Jul 2016, 11:21 PM Order NO-95749455 and i got a massage from shopclues your order...
Complaint comments  Read comments Complaint category Online Shopping

HDFC — Unsuccessful Transaction Complaint Money is not withdraw in UBI ATM

 pramod Kr.yadav on Aug 28, 2016
Dear Sir,

I am holding salary account in HDFC Bank, Account No: 50100021952391

I am using UBI ATM at Sarai Maswanpur Kanpur Nagar branch for cash withdrawal for Rs. 2, 000/- on dated 27/08/2016 .

Due to non networking, we cannot get cash for ATM machine, againt Ref. No - 624020026434 dt. 27/08/2016 .

In same day our balance is rs. 5966/-

After not received cash from HDFC, I am using more one time withdrow money 500 Rs.
Our passbook HDFC Bank Debited 2000/-, which cash not received by ATM and
UBI ATM also debited...
Complaint comments  Read comments [2]Complaint category Other

HDFC Bank — Refund of money

 23911079 on Aug 27, 2016
Shagun card no.4577044300002915..from March I registered auto pay minimum as I am not aware about it bank has cut charges for I cum to know about this from one of the employee of the bank..nw i deregisertered auto pay .so I request the authorities to refund my money back which is cut as bank charges...I shall b very grateful to you for this....
Complaint comments  Read comments Complaint category Banks

HDFC Bank — IMPS failed- Money deducted - transaction has been timed out

 Atul Bhola on Aug 27, 2016
I transferred 2400 Rs via IMPS to SBI account on 12 August 2016. But payment transferred failed.

""Your last transaction has been timed out. You will receive your status in your mobile shortly""

I registered the complaint in HDFC customer Care as well ( complaint number moh c081 6023 172) .

Today is 27 August 2016 but I didn't get my money back neither it has been transferred to SBI account of Jaswinder singh.

Please refund my money ASAP. My account number is :- 50100115029002...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Credit card miscomunnication

 manish karera on Aug 27, 2016
The lady from hdfc bank called me and asked for credit card.

she told the card limit will be between 50000 to 100000

but when i checked rite now after receipt of card they are telling the limit is of only 20000.

when i called up the HDFC customer care there executive ( Rohit dhangare)
he said the limit will be 20000 only and he is unable to help me for same and he said you can write a letter to chennai.
this guy was unable to understand that i am escalating an issue to which he was taking very casually.

i told him to connect...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Application for top up of my Personal loan declined

 bablibani on Aug 26, 2016
Pl.note that I have taken a personal lon from HDFC (Loan Account No.35687844) for a tenure of 60 months and have been paying my EMIs regularly without default starting from 04.12.2015.Recently I had applied for a top up of my current loan (Rs.3 lakh approx)(Loan Ref.41719443) that too on your bank personnel's regular insistence.But to my surprise, I came to know that the application has been declined by the concerned Credit Manager because my employer TRF LTD.(A TATA ENTERPRISE) has gone into BIFR.I would like to state that our Co. is a TATA Group Co. and already we have made a turnaround by posting...
Complaint comments  Read comments [1]Complaint category Loans

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