HDFC Bank Customer Care

HDFC Bank Customer Care

HDFC Bank Limited

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Working hours:
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm
Customer Centre

Additional Contacts


Andhra Pradesh
+91 99 4949 3333

Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna
+91 99 4616 0616

Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune
+91 99 6160 6161

West Bengal, Sikkim, Andaman and Nicobar
+91 98 3107 3333

Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)
1800 345 3333

Assam
+91 99 5719 3333

Bihar, Jharkhand, Patna
+91 86 0266 6161

Maharashtra (except Mumbai) and Goa
+91 98 9060 3333

Haryana
+91 99 9624 3333

Gujarat
+91 98 9827 1111

Jammu & Kashmir, Himachal Pradesh
(Toll Free)
1800 180 4333

Karnataka
+91 99 4586 3333

Kerala
+91 98 9566 3333

Madhya Pradesh, Chhattisgarh
+91 98 9360 3333

Rajasthan
+91 98 7500 3333

Orissa
+91 99 3790 3333

Tamil Nadu, Pondicherry
+91 98 4067 3333

Punjab
+91 98 1533 1111

View More Information...
Satisfactory Rating
9%
Complaints
5209
Responses
1605
Resolved
91
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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HDFC Bank Complaints & Reviews

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HDFC Bank — My email dated 09/03/2016 re hbl-033-104-586 higer interest charged to loan 32****82 rs. 780000/-since 2009 to 2014 @18%

 shankarmane300@gmail.com on May 3, 2016
Loan account no 3210182 loan disbursed on 02/05/2008 at 14% and it increased upto 18% upto march 2014. After request as complaint they changed as base rate i. E. 12%

We are so sorry that you have not think deeply. You had received more interest from us by charging higher interest rate other than base rate without knowing to us as a money lender amounting approx. Rs. 160000/- since 2009 to 2014.
As human being it was loan which is secured for better development life of young entrepreneur.
There was so loss in business and your recovery officer was recovering amount...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — No response from any source of contacts

 arruntejj on May 3, 2016
This is really pathetic! I have a problem with my internet account and I dont have a handy solution from any source of contact. If I call CC number It will never work or keep me waiting for hours together. If I try to submit a complaint, I dont have space to write what my problem was? I want someone to address my problem related to fund transfer immediately....
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Credit card

 ajitpal kaushik on May 3, 2016
I was having HDFC Credit Card. in my credit card 6000 point was redeem by bank as cash Rs 2400. Aug 2015 i have given request to HDFC bank for redeem my point and i have paid payed credit card payment and Rs. 2400 have to adjust from my redeem point. but bank did not redeem my point and making penalty, interest and all charges.
i have communicate to customer care and by mail also settall my account and close my credit card.
now HDFC bank forcefully debited Rs. 9100 from my saving account....
Complaint comments  Read comments [1]Complaint category Credit Cards

HDFC Bank — Credit card application

 umakant51 on May 2, 2016
The servises of hdfc are very poor.Yesterday i had went to bank but your executive not contact ne directly he tell another third party perso who is not a bank employee And wearing visitor card in unitech branch. I had applied many time for creadit card but your executive dont tell me the proper reason for dis approval. What a faltu service ad when ever i am calling they dis connexted my call. The poor service provided by any bank....
Complaint comments  Read comments [1]Complaint category Credit Cards

HDFC Bank — Double bill payment from credit card. Worst, non responsive support from hdfc

 m2sukhen on May 2, 2016
Sir
My user id 53069043 have a salary account & a linked credit card(**** 0289). I registered smart pay to pay cesc electricity bill automatically but in my statement hdfc charging same amount two times with declaration that " cesc direct pay" & "samrt pay" since november, 2015 as rs 1080, 710 & 810...
I have logged a complaint from my account last month to deactivae the direct pay or why this is shown in my statement?
No response was made from hdfc again i submitted same request on last week & to day also. There is a fake feeling from & acknoeledgement mail from system... No...
Complaint comments  Read comments [1]Complaint category Credit Cards

HDFC Bank — Loan disbursement, still payment not received

 sandeepdh on May 2, 2016
Dear sir/madam,

My name is sandeep dhabaliya, i have taken loan from hdfc bank, my loan account no is, 38981077, the loan i have applied on 12-mar (Document handover), my loan get disbursed on 23-april, i came to know via.Sms but still i have not received the cheque /dd.

I am continuously following with branch manager /and agent but still i am not getting any reply from them, neither is picking up my call....
Complaint comments  Read comments [1]Complaint category Loans

HDFC Bank — Account closing

 molarhring on May 1, 2016
I have send the letter to closed the a/c number 17401001100312 in the month of april 2015 but still it is not closed. Through this a/c i took car loan and had clear everything on 10/04/2015 at patna the loan account number was 20442045. I could not access to the branch since i left the place and also will not able to maintain the balance requirement. Now i have not plan to used the account so please kindly closed the a/c....
Complaint comments  Read comments [2]Complaint category Banks

HDFC Bank — Charges not disclosed [Resolved]

 sana573 on May 1, 2016
Hello,

Greetings for the day!

I am writing you today to report and escalate multiple charges levied on my credit card billed statement for the month of April, 2016 that was not informed to me.

I am an active credit card user of your esteem bank for 6+ years and have been truly happy with the services your guys provide for the credit cards.

This time it was an unpleasant experience when I saw some unknown and unexplained alien charges on my account. I called in your bank to know if there is any extra charge for the cash withdrawals using...
Complaint comments  Read comments [2]Complaint category Banks

HDFC Bank — Fraud by hdfc bank

 jgarg on Apr 30, 2016
Respected sir,
I would like to bring in your notice that my husband late sh. Suresh kumar gupta has mortgaged our residential house property paper a-1 / 31 ground floor, satyawati colony, phase 3, ashok vihar, delhi -110052 with your bank in exchange of credit limit for sng agro impex pvt ltd & sng trading company, shop no - 4091, naya bazar, delhi - 110006 with your hdfc bank branch, naya bazar, lahori gate, delhi-110006.

My husband sh. Suresh kumar gupta expired on 08 december 2014. I went to the bank and met authorised officer mr mohit garg on 18 april 2015. I submitted...
Complaint comments  Read comments Complaint category Loans

HDFC Bank — Automatic payment

 avinash kumar choudhary on Apr 30, 2016
Hi,
This is Avinash Kumar Choudhary (Account no-50100025793718) holding a Salary account in Hdfc bank which is located at sector 18 Noida.
My complain is all about the deduction from my account without any information.
1st incident happen on 2nd or 3rd of january 7600 from my account got deducted without any reason i called multiple times in customer care and as per their advise balance got deducted for credit card payment .

in next month i received my mini statement in which there were no adjustment made of that amount .

After that i am calling...
Complaint comments  Read comments [1]Complaint category Credit Cards

HDFC Bank — Program Management Fee

 Abhinavgupta273 on Apr 30, 2016
This is very disgusting that HDFC has debited Program Management Fee without any intimation or permission whatsoever.
Also the branch officials in North-Ex mall Rohini Branch are lying to me that an email and sms has been sent. This is breach of customer trust. HDFC must refund this fee WITH INTEREST.
HDFC management is answerable for this & this issue should be highly reported. I m awaiting for the answer.

Those of you who have written comm with HDFC, & 30 days have passed do write to RBI at
https://secweb.rbi.org.in/BO/precompltindex.htm

I dont...
Complaint comments  Read comments [1]Complaint category Banks

HDFC Bank — Credit card account departmennt

 Ank5151 on Apr 30, 2016
Someone name Minakshi called me 3 times this month regarding late payment of my of HDFC credit card, But every time she called me, she spoke like she actually owns the bank, the whole responsibility for customer to make the payment is on her and she have all the rights to insult customer on call, to shout on him, to speak with very disrespectful, abrupt, non-legal and very bad behavior I observed.
My simple request to HDFC is this, who has given the right to this lady to missuses and violate the policies and threat the customer with very violent behaviors ??...
Complaint comments  Read comments [1]Complaint category Credit Cards

HDFC Bank — Imps transaction timed out debited my a/c but not credited my beneficiary a/c

 Rameshbhattad on Apr 30, 2016
I did imps transaction in hdfc bank for rs. 45000/- on 29/04/2016. My sb a/c no 09621000010178 debited but my beneficiary a/c no 11045569042 in sbi is not credited. My sb a/c hdfc bank is not credited back. Stattion us of imps transaction shown by hdfc bank is "your last transaction has been timed out. You will receive your status in your mobile shortly". Imps ref no is imps-p2a-612012118307...
Complaint comments  Read comments [2]Complaint category Banks

HDFC Bank — Credit card application disapproval

 Darshan Singh Maan on Apr 30, 2016
My Credit card Application showing Disapproved after all verification successfully .
I Call customer care Madam told me that reason of your credit card application disapproval not showing on our system .
I asked her to return my documents .
Either Give me credit card or Return my documents.
Thanks
Application Number:- cc26351229
Ref no 16042115764480n2...
Complaint comments  Read comments [1]Complaint category Credit Cards

HDFC Bank — Not refunding the dues

 jyoti22391 on Apr 29, 2016
Respected Sir,
I had applied for home loan in HDFC bank on dated 18-03-16 with the submission of all necessary documents required by HDFC loan agent Mr Vikram Singh but it could not be processed by HDFC bank in time so I requested HDFC bank to return my fee and documents on 21-04-2016 but till now no action is taken .
Thank you

Hoping for a favourable response soon.
Yours Sincerely
Sandeep sharma (A/c no.- 30657208759, SBI, Pooth Khurd, Delhi-110039)

Add.- H.No.-8, near MCD school, Vill.-Sultanpur Dabas, P.O- Pooth Khurd, Delhi-110039....
Complaint comments  Read comments [1]Complaint category Banks

HDFC Bank — I have sufficient balance in my account then also they bounced my cheque

 Monil jain1 on Apr 29, 2016
We have sufficient amount of balance in mybank account then also hdfc bank bounce our cheque, this is creating a wrong image of my firm in market therefore a good judgement is to be made
We need a good decision & fast we have the right to make complaint on hdfc
In this case our bank has also claimed that party has balance in the account they gave us the sufficient amount letter...
Complaint comments  Read comments [1]Complaint category Banks

HDFC Bank — Unauthorized debit card transactions

 vidushiagarwal2310 on Apr 29, 2016
I got a call saying that my debit card had not been used for a long time, and it was going to be blocked. if i wanted to stop the card from being blocked, i should act immediately and share my card details.
Coincidentally i hadn't actually used my card for a very long time and had recently applied for a new ATM PIN, so i believed the call to be a genuine call. however it was not genuine. Such sensitive information being circulated to an outsider is not at all acceptable. The caller made a lot of forge transactions and debited upto 50, 000 from my HDFC bank account. THe HDFC employees could...
Complaint comments  Read comments [1]Complaint category Credit Cards

HDFC Bank — Charged low balance penalties from may-2015 to mar-2016 (about 7000 inr)

 damodar.naidu84 on Apr 28, 2016
I had opened a saving account with HDFC Bank, Old Airport Road, Bangalore which I was used as Salary Account. Since I stopped working, i had not maintained the minimum Balance 10000 INR in Account. They started charging penalties in my account and it went to minus - 6500 INR as on Feb-2016. I had visited the Bank in Feb-2016 and requested them to reverse it, so that I can start maintaining the minimum balance. They asked me to pay 1000 INR and I paid it, then they reversed -5500 INR. My account was showing the balance as 0, 00 INR after reversal. Then later I have deposited the minimum Balance of...
Complaint comments  Read comments [2]Complaint category Banks

HDFC Bank ltd — Inappropriate deduction of amount for withdrawing the amount from self account

 rohit.shinkar on Apr 28, 2016
I withdrawn a particular sum from my own HDFC account via self cheque and for which the bank has deducted the amount of 1001.88 from my account as internal charges for the withdrawal.
I dont understand the logic of charging the customer for withdrawing the amount from self account.

I talked to the representative and they said the charge is correct and the amount deducted cannot be reverted.

I want my hard earned money back.

Please look into this issue....
Complaint comments  Read comments [1]Complaint category Banks

HDFC Bank — I want to cancel and close this credit card.

 shrikrishna.b on Apr 27, 2016
This is shrikrishna bandichode from mumbai suburban areas,
I inform bank to delay payment, then why hdfcbank teasing my family member,
I told already hdfcbank executive, if you want cotact me then send me mail,

I told that executive, i wil pay balance emi on coming 2nd may,
now i m facing some problem,

then why bank sending rude executive on my residence, they misconduct with my family member, Why this?...
Complaint comments  Read comments [2]Complaint category Credit Cards

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