[Resolved] Barclays Bank Credit Card — Delayed payment charges despite dropping the cheques 10 dyas in advance in SKYPAk box | |
Barclays Bank has been charging delayed payment charges inspite of the fact that I have been dropping the cheque much in advance eg I dropped my cheque on 19thDec. for payment due on 28th Dec. 08. I paid the first delayed payment and sought reversal but again I have been charged in Jan 09 for no fault of mine. When I sent a mail to Head service no response has come . Even the RBI guidelines of mentioning the telephone No. of Head service on the statement is not followed. The Bank is fleecing people of their hard earned money. It is disgusting Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
I am also dropped check (First Cheque Date: 24/09/08 ) for Rs 5500 on 24th September 2008,
after 3 days i checked with Customer care that they haven't received the cheque, then they have called me by 5/10/08 and informed that the cheque was invalid.
There after i asked them to return the cheque but they told it would take a week, so i have dropped ( another cheque in the same drop box (Adyar, Chennai).
after 10 days they have paid late fee first when i called customer care they told that the cheque was invalid. but now they sent mail that they haven't received my cheque (First Cheque Date: 24/09/08 )
Sky box inormation:
Box No :SK1658, Address:Tnhb Complex, No8, Lb Road, Shastri Nagar, Opp Iocl Petrol Bank, Adyar, Chennai
It's true they are really fleecing people, they can beg directly don't cheat the people indirectly
after 3 days i checked with Customer care that they haven't received the cheque, then they have called me by 5/10/08 and informed that the cheque was invalid.
There after i asked them to return the cheque but they told it would take a week, so i have dropped ( another cheque in the same drop box (Adyar, Chennai).
after 10 days they have paid late fee first when i called customer care they told that the cheque was invalid. but now they sent mail that they haven't received my cheque (First Cheque Date: 24/09/08 )
Sky box inormation:
Box No :SK1658, Address:Tnhb Complex, No8, Lb Road, Shastri Nagar, Opp Iocl Petrol Bank, Adyar, Chennai
It's true they are really fleecing people, they can beg directly don't cheat the people indirectly
69%
Complaints
704
Pending
0
Resolved
485
View all 704 Barclays reviews & complaints
View all Barclays contact information
I am Deepali Valekar, Vadodara, Gujarat.
I am holding Credit card No.[protected] of Barclays Bank. I had received credit card statement around 13/01/2009 through e-mail, the payment due date is 28/01/2009. I had already deposited cheque in Sky Drop Box on 25/01/2009 at Sky Drop Box Near to Kotak Bank, Panorma Complex, Alkapuri, Vadodara. But I have not received acknowledge message against my payment on my mobile, I had also inform through e-mail the payment details. I have been charged twice for late payment inspite of timely payment.
Barclays Bank has been charging delayed payment charges inspite of the fact that I have been dropping the cheque much in advance eg I dropped my cheque on 26th Dec, 08 for payment due on 28th Dec. 08.
I paid the first delayed payment and no reversal from your end. I tried to call on your toll free number unfortunately its out of order, somehow I arranged to call Mumbai customer care centre and confirmed reversal entry will be reflected in next statement i.e.08/02/2009 but again I don’t want to face the same problem for no fault of mine.
Request them to check with Sky Drop Box for my cheque.
Deepali Valekar,
Vadodara
+[protected]