[Resolved]  Barclays Credit Card — vague response-money looting

Hi, I am durga prasad, holder of credit card # [protected].I used this credit card in the month of may/june 2008 upto an amount of Rs. 25000+ (above). (just over the limit) I have changed my residential address as I have constructed a new house.Since then I am not getting any credit card statement even upon updating my new postal address with customer care donkeys. I am paying a sum of min amount each month and asking the collections executive to get me the statements which he is not doing for the last 4-5 months. Collections executive Suresh: Phone. [protected] & their Manager Mr. Kiran [protected] have now become hopeless.

When Barclays can expect money thru middle agencies to recover its money, then why not Barclays ensure that the customer is getting the bills or not. When I make the payment, I get atleast 6-10 calls to verify if I have paid the credit card amount or not and enquiring the receipt number.

Also I get a lot of miss calls from your Bank who speak nothing on picking the call. What ever be the stage, I just want to payout the remaining amount but, remember without any extra charges, fines and other head ache issues. Please cancel my card on taking the remaining money. I am ready to pay the amount any time. If you still continue

Hi folks,

Most of you must be aware of the ARUNACHALAM film story. In this film Rajinikanth wins the property of 3000 Crores of his father by spending 30 crore rupees in just 1 month's time. To do this Rajinikanth makes a lot of effort, hope you all know that. If I were given a chance in life to spend such a huge amount I would take Barclays Credit Card. I need not have to bother there upon. Because this bank takes care of LOOTING ALL YOUR MONEY in the form of surcharge, over charge, under limits, over limit, bending limits, straightening limits don't be amazed. It is true.

Because we can make payments in time. They will never send you the statements.

You will continuously get messages on your mobile and get phone calls, but they never care from your end.

the collection executive comes to you, collects the money and promises of the statement copies during the next months payment.. he never returns back with the statement copies.

you can call customer care to change the contact address. they will never do it.

you can call your regional office... the manager responds carelessly as though he is not interested to collect your money any more.

they call you usually.. and send the messages as usually threatening your details would be sent to CIBIL (Credit Bureau)... they finally end up in disputes by loosing its money and unclever staff.

They don't have sense to deal with the customers.. how can they as they don't have responsible regional office officials to do it.

No one really cares about the customers, if they use BARCLAYS CREDIT CARD. Dear Folks be careful for ever.