Barclays Credit Card — Unauthorised Transaction

Dear Sir,

This is to bring your kind attention towards my complaint against Barclays Bank Credit Card. I am regular user and payer of the same card since December 2008. In Dec 2008 The Bank had charged Rs. 3600/- in my account against payment to Bharti Airtel Services at Lukhnow. I have never swapped for the same and I have never visited at Luckhnow in my life. I made a complaint so many time to Customer care of the Barclays on phone and in written. They were just entertaining my words but not interested to solve my problems, even they charged me Rs.100/- as a verification charges for the same. They are not able to produce me the proof of swapping the card.

It is interesting to note that they don’t have any place where the customer can directly communicate them. After my so much efforts they credited the disputed amount in May 2009 in my account. Since Dec 2008 to till date I am paying interest thereon. Again they had debited me the same amount in last month without informing me. Sir, I am really fed up due their attitude. They are charging any amount towards my account and giving me a harassment call for that recovery on cell and my office.

Sir please help me in this matter and try to solve my problem.

Thanks & Regards


ROSHAN SAKHARAM SHINDE
401 4B, KRISH GARDEN,
NALA SOPPARA –W
THANE 401203
M.NO. [protected]
CARD NO. [protected]
CREDIT CARD : BARCLAYS BANK