[Resolved] Bata — Poor Quality

SS Ganguly

from Gajuwaka, Andhra Pradesh

Address:

Hassan, Karnataka

I have been a BATA customer for decades (since 1960.) It is observed since one year that the inner sole GUMMING are very poor. Recently I had purchased One pairs of Scout shoe for my son on 07.11.2010. It is observed that the inner sole Gumming is not proper at the heel area. This was shown to the sales person who explained that this common for all the shoes. He had shown other pair from his stock which also had similar defect No GUMMING at the heel area. Kindly explain the technical reason for the same.
However I donot agree with the sales person because few months back I had purchsed 2 pair shoe for my self, One pair for my wife & one pair for my son all had similar problem that after using for few days the inner sole got squeeze & wrap up due to poor gumming.
Kindly expalin & justify the reason honestly. How do you compansate the premature failure.
Regards
SS. Ganguly
Anthariksh Nagar
ISRO; MCF Housing Colony
Qr.No. E1-1
Hassan - 573201

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Pooja Singh Kamle

from Gurgaon, Haryana

Bata is one brand i trusted however in the past couple of months bata has produced such bad quality products that i will stop buying shoes from there and will ask all my friends and relatives to do the same.They not only have bad quality shoes but are very bad at customer service as well.They have no respect for the customers who has come with a complaint.I don't know what difference my complaint will it make but i literally will curse bata shoes for wasting a lot of my money in past couple of months.

manisha gola

from Allahabad, Uttar Pradesh

As i already send you my complaint against the bad quality of your shoes that i purchased from Bata India Ltd., Land Mark, Vishal Mega Mart, New Delhi after one month of it's purchasing it has damaged badly. .When I told to the dealer of this showroom he refused for its claim . My bill No is 03375 and purchasing date is 19/11/2009 other informations are given below :-

Article 6616264
Size - 4

As i am the regular and old customer of your brand please solve my problem as soon as possible regarding replacement of shoes with best quality of shoes.

Your Affectionately
Ritu Gola
B-272, Lok Vihar,
Pitampura,
Delhi-34

shrikantp83

from Mumbai, Maharashtra

I am very much dispointed with quality of shoe which i buy one week before. In one week itself it is torn condition.What's happening at Bata - there was a time, when I used to admire the quality - now its pickpocket ! we spend so much for name but the quality is worst than road side products.