[Resolved]  bata hush puppies — Inferior shoe

Dear Sir,

I am a BATA customer from many years.At present I am very much disatisfied with your product.
I bought one pair of Hush Puppies shoe from your BATA shoe store at 7/1.S.N.Banerjee Road, Kolkata right under your Head Office?? on 08 August 2009, WORTH Rs.1999/-, CST NO.[protected];TIN NO.[protected];memo no.08-08-09/1/0122 0065, after 6 days I noticed the insole comming out from both the shoes to my utter dismay and creating great discomfort while walking and the right ankle back support is going inside as I dipped my leg in. Yesterday I went to your store and showed them, your salesperson seems they are used to such complaints, gave explanation which is unjustified for a bonfide customerl ike me .
My demand is that my shoe to be replaced 100% as R2000/- in this recession is not a joke to spend.
Awaiting your favourable action asap.
Thanking you,

Surojit Ganguly
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