Bata India Ltd — quality issue

Address:

Dehradun, Uttarakhand

i have purchased a pair of sleepers from company operated showroom at 36 paltan bazar,dehradun for cost of Rs.199.after 5 days o[censored]se the upper material of the sleeper got damaged itself.I too lost the bill.when i went to the showroom,retailer said that i have to bring a mail letter from the company regarding the solution of the issue.
DETAILS OF THE PRODUCT:-
ARTICLE NO.471-7962
DATE OF PURCHASE-9 JUNE 2012,SATURDAY.
please send the reply at :simmy.[protected]@gmail.com.