Bata India — Overcharging for Weinbrenner Shoes

vinayab

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Purchased a pair of Weinbrenner shoes from a Bata Store in Phoenix Market City last week. The same shoe was available at Rs. 300/- i.e. 15% lower on the Bata website. While there a nominal difference in product codes the article is exactly the same and the difference in the codes is a mere hogwash. This is nothing but cheating a consumer since the article should not be costlier in a company store. It only undermines the credibility in the brand.

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Comments

Rogue1

from Pune, Maharashtra

Hello,

This is Gurunath A. I am from Pune. I had bought BATA WEINBRENNER shoes back in Sept 2012. I thought that the shoes will atleast go for 1+ year. I even checked for the WEINBRENNER brand before buying these. WEINBRENNER is well known US brand and I was expecting same quality in India. But, my shoe sole broke in first few months. When I showed it to the BATA shop (Baner, Pune) the person
replaced the new shoes and told me that I could get these because it was in first 2 months of the warranty. But, also told me that, I can not get replacement if the new shoe sole breaks.

But, the new shoes which he gave me in Feb 2012, even those shoes sole broke in 2-3 months and now I am very disappointed. The minimum expectation from a shoe manufacturer to make the shoe sole robust. Wear and Tear against the actual sole breakage is a horrible thing. Now, when I checked online only this specific model is not available on BATA's site.

There must have been the case where BATA is receving so many complaints about these shoe quality that they have removed the product fromt he market as well.

Thanks,
Raghu

BTW, does sending email to customer.[protected]@bata.co.in help? Do they respond?