[Resolved]  Bata India — Order Delivery & Service

Address:

Lucknow, Uttar Pradesh

The order 10095480 was placed on 31OCT to which the website/company claimed to get it delivered WITHIN 7 days.
The first & the last update made/provided [on 2nd Nov] to us online was that its INVOICE has been GENERATED.
Whenever we do call them for an update we get to hear that it has been escalated but we fail to see any progress on it & havent received any update too.
No manager or supervisor is available EVER if we wish to talk to them.
No one cares to respond to the emails. What type of service are they running?
and if YOU CANNOT DELIVER ON TIME YOU SHOULD NOT COMMIT IT [just because others are ....and at least they do deliver on time & they have the cancellation option too!]
When requested to cancel the order i was told by their executive that orders once made CANNOT BE CANCELLED. [what do they expect us to do? when they cant even deliver an order or atleast give us a relevant update on it]