Bata India — Shoes - crack

Address:

West Bengal

Dear Sir,

Request you to note that i had purchased Hush puppies from Bata Store around 2 years back (model 854-6108 H/P; Size 8); post which i had kept it in my drawer for a while. However, to my horror, when I took them out around a week back, the sole of the shoe has cracked within a week of my wearing.

Kindly note that I have been a regular user of your company's products since my childhood, and this event has been very dissapointing experience.

Request you to get the shoes either replaced/amount refunded.

Thanks
Laxmi Narayan Agarwala
+91 [protected]