I called from my Sandals resort room phone to MA on 2/28 I was initially charged 49.10 then later it was changed to 41.90. For a 3 min call I called BBG and was told that the call was 6 min long and that they charge a $15 connect fee and a 4.99-5.99 per minute charge and it was up to me to press "o" to find out the rate. The room phone told me to hit 555#, enter cc #then dial the # I was calling directly. No other info was given about the rates.
I had called the front desk first to find out the rates from the hotel and was told that I would be charged 30, 00pesos per min. The us to mex exchange rate is $1 US to 12, 00 to 15, 00 pesos
I have a claim in with my credit card company. What a rip off. I also complained to Sandals. I'm waiting to hear back. I will never use a hotel room phone again!!! Was this information helpful? |
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