[Resolved]  ACT Fibernet — New broadband connection pending since one month

Hi,

i enrolled for a new broadband connection from Beam cable with six months package and paid the chargeable amount of Rs 2300 in advance to the sales executive(Prakash). he said connection would be provided in 48 hours and no connection is provided yet. i was promptly calling the concerned persons asking reason for delay but din't get proper response. finally after 3 weeks i walked in to nearest office and told the matter, they said connection is rejected and amount will be refunded in 10 days. this was limit of tolerance that they are so irresponsible that din't acknowledge their customers about reason and above it they want me to wait for 15 more days to get by amount back. i must say this is highly unprofessional and irresponsible service.
now kindly return my amount ASAP else i will not hesitate to take any further steps.