[Resolved] ACT Fibernet — Frequent Disconnection

[Resolved] ACT Fibernet — Frequent Disconnection

K Kiran Kumar.K from Hyderabad, Telangana

Inspite of daily couple of times complaints, my problem of frequent net disconnection problem was not resolved, rather not been resolved, better to say they are ineffient to do it. Seemingly Beam telecom is managed by unprofessional people. Becoz of this problem, I'm incurring loss or making less profits in Stock Market, Every 15 mins or 30 mins there is problem with the Internet Connectivity. Everyone speaks to me and assures me for the better service. No one could find the permanant solution for my problem. I also requested for the cancellation of the Service and refund my money, no one could respond to it. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Ajay Kalhan

from Visakhapatnam, Andhra Pradesh

Same problem here.

Every day it goes down for a few hours. Comes back on its on.
No IP address. Sometimes no link.

Trying to cancel. But no one can answer how

ujwols

Same problem here buddy..Beam Telecom is going ..

kpkdhar22

from Hyderabad, Telangana

i took 5 days back the connection, and login link displayed in site nor the network is identified in my system. it says unidentified network . when getting the connection also i nearly made 50 calls to get the connection, the auto answer machine keeps me for 4 min, then disconnects. Don't know how may calls i have to make to get the connection fixed now.

poorna

kishore_jo

from New Delhi, Delhi

Pathetic customer service, Customer Service Supervisors get rude on the call when you demand for the service. You never know when you get the appropriate speed, low speed and get disconnect. They just address the problem and raise a complaint and provide the complain number and ask to wait for 24 hours.
How many "24 hours" can customer wait on a regular basis? There is no point in doing business with such low service level people.

kishore_jo

from New Delhi, Delhi

Hope someone will act upon this!

prafulla oimbe

from Bengaluru, Karnataka

same problem, even after paying such high rates they just dont care abt the customers. my connection disconnects and reconnects after every 7-8 mins. i've already made lot of complaints but no solution because they don't have the technicians who can solve such problems. my advice to others is NEVER EVER GO FOR BEAM net connection, it just waste of time and money...

Voora Nitish

from Hyderabad, Telangana

disconnect

I have informed to call centrs please disconnect my account shorthly

Srinath Podicheti

from Chennai, Tamil Nadu

Customer services is worse

Recently took ACT Fibernet connection (around 15 days back) ...raised a request for Router installation on 9th June'16 ticket no.[protected].
Till today 15/6/16, no response from customer services and keep on postponing .
When ever I call and explain the issue speaking nicely and no response...

Please try to resolve as soon as possible