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BEST |
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190 Reviews
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Dhiren Satra 
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best bus complaint
From kandivali to bangurnagar there are only 3 buses running 210, 707, 205. i want to suggest them that there is no proper frequancy is maintaining by them. every 3 out of 5 occations this buses comes same time then there will be a half hour break.also their drivers & conductors are very careless specially 707 long route buses, they always skip to stop some of the small stop. I faced lots of trouble with best buses. some time i also argued with conductors regarding this, plz take some serious actions immediately on best buses we public have to face lots of trouble because their drivers & conductors are becoming very careless. plz do feedback to my email id Dhiren_0110@yahoo.co.in & on weekends also frequancy is very less, some this buslike 205, 210 whos last stop dahisar bridge some time they runs till chincholi bundur or orlem church (210) why they are wasting petrol to run for such short distances. i observe this buses for short distance they never had passangers, plz do take immediate actions on best buses |
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Dear Sir,
It is to bring into your notice the pathetic condition of Bus no 2Ltd which is the only bus from JJ hospital to Bandra East, Travellers have to wait for hour for this bus
Plz do something abt this as this is the only bus going to teachers colony and in the most economical way.
Let the system be disciplined and regularised
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Dear Sir,
It is to bring into your notice the pathetic condition of Bus no 2Ltd which is the only bus from JJ hospital to Bandra East, Travellers have to wait for hour for this bus
Plz do something abt this as this is the only bus going to teachers colony and in the most economical way.
Let the system be disciplined and regularised
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The General Manager,
BEST
WADALA DEPOT,
DADAR.
DEAR SIR,
THIS HAS REFERENCE TO ROUTE NO.63 STARTING FROM SION DEPOT AT 5.18 A.M. AND NOT HALTING AT DADAR WORKSHOP. IS THIS BUS MEANT ONLY FOR CONDUCTOR AND DRIVER TO TRAVEL OR FOR PUBLIC SERVICE. ON ENQUIRING FROM OTHERS IT WAS NOTICED THAT THIS PARTICULAR BUS IS STARTED EARLIER FROM SION DEPOT THAN ITS USUAL TIME.
PLS LOOK INTO THE MATTER AS IT CAUSES INCONVENIENCE TO ALL. HOPE NEEDFUL WILL BE DONE AT THE EARLIEST.
THANKS
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Bus no 165 has a very bad frequency between 6pm - 7pm in the evening .
As there is no other bus from Prabhadevi to CP tank we have to wait for the bus for more than 40 to 45 min everyday .
Also to bring to your notice the road from Saat Rasta to two Tank (Do Taki ) is so bad that normally such a distance can be covered in 10 minutes but this bus take more than 30 minutes, as the road is full oh shantis and food stall . also there is a gas filling station which causes a terrible jam every evening
Either the frequency of 165 should be increased or one more bus which take the route from Prabhadevi to CP tank should be introduced.
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26-11-08 Reminder I
The Manager,
BEST Bus
Sion Depot,
Mumbai 400 022.
Dear Sir,
This is to bring to your notice that BEST Bus No.63 starting from Sion Depot at 5.18 a.m. does not stop at Dadar T.T. Workshop though it is absolutely empty. Is that this bus meant for only conductor and driver and the public to remain standing at the Bus stop.
Previously I had written to Wadala Depot on 19-11-08 but no action has been taken till date and still the above mentioned bus does not stop at Dadar T.T. Workshop.
Please look into the matter at the earliest.
Thanks and hope the needful will be done
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Dear Sir,
I happen to be a victim of a person who regularly uses the bus no 62 from Palza to ICICI Bank. This person is notorious and regularly gets into fights with people at the busstop as well as within the bus. Today, the same person had the audacity to even beat and push me around.
It is with great distress that I write that the conductor in the bus (The badge on his card read 87072) was laughing shamelessly and unabashedly instead of helping me out. The bus was operating at 8.45 am and the number of the bus was MH 01 H 9132 and the number of the conductor was 87072.
Would you kindly explain to this staff member that he needs to be resolving issues and not compounding them with his senseless laughter? Would definitely want to hear from you on this, failing which I would have to approach higher authorities.
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General Manager
BEST
Boriwali Depot,
Boriwali
Dear Sir,
Good morning, daily I am travelling from Thane Station to Louiswadi by BEST bus (700). While travelling on today (30//12/2008) your conductor of bus no. MH 01 LA 6367 (from Thane 9.40 a.m.) ask for 4 Rs change. I had gave him 10 Rs and humbly told no change with me. He spoke wrong words to me which was not a good. Also aruguing on the same.
Would you kindly explain your staff member (Bus Conduator) to behave proprly with passangers.
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85 number bus as well as let come in worli naka bus stop .
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I travel in AC bus everyday between Mulund Rly Stn and Bandongari in the morning at 7.15 am from Mulund.
Recently it has been observed that the air conditioner in the bus is kept OFF (saying that there is cold outside, by respective conductors) and only the fan is put ON.
This leads to suffocation and unhygenic ambience inside the bus.
Many a times we are forced to open the windows.
In spite of putting this point to the duty conductors of the same bus, there is no convincing reply from the staff nor any remedy taken, nither in that day travel nor in the next day's bus.
(My todays tkt no is 001-824696 + 746-895445)
This is very pathetic and disturbing.
Main reason to travel with AC BEST bus is (1) To avoid my personal car on the roads hence avoid a small share in solving the traffic jam problem in Mumbai, (2) The time required by personal car and AC bus is almost same.
I do not know why the other passengers do not complaint.
But I'll definately keep the followup with BEST administration.
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i travel in bus every day. new maneklal ghatkoper to marol maroshi depo in the morning at 8.00 am.
conductor never stop the bus on new maneklal. and this bus has no frequnces also. pls do somthing.
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dear sir,
i travel in bus every day. new maneklal ghatkoper to marol maroshi depo in the morning around at 8.00am to 9.00 am. my bus no is 334. we used to tell conductor and driver that STOP the bus . but he never give any reply. he never stop the bus. and he laughed. and during evening time hardly there are 2 buses in 1 hour (less frequancy). due to less frqunce bus is too croudy. so i (majority ladies) can not catch the bus. due to the slow road work the bus get stuck. due to that only half an hour run we complite one an half hour. so pls do somthing.
poonam d. upadhyay
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To,
Officer in charge of
Marol Depot, MIDC, Andheri
Dear Sir,
Do you really take note of what is going on in your depot. Your bus 709 is irregular and frequency
is very less. Your drivers are rough and always in hurry. Firstly buses come late, then these drivers
hurrily drive the buses.
On sundays, between 6:05pm and 7:15pm there comes NO bus neither 709 nor 461 from your depot.
Whats going on?
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To,
Bus Depot Managment
Sakinaka, Andheri
Dear Sir,
At sakinaka junction Andheri, No any proper queue for buses.All the men just used dhaka muki to catch bus.They do not care about the women.There is impossible to catch the bus for women.We have to wait for 1 hr to catch the bus.
This is request to you please start a ladies special bus from sakinaka between 7:30pm and 7:45pm.
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Bus No 322 Andhri to Kural Halt at Jari mari more then 20 minute because 1 passenger have two 20 Rs. ticket and they give one ticket to another person. Conductor stop bus in front of Police station and police arrest 4 people and Conductor say to police this four people bit me, bus conductor speak wrong and police believe him and arrest fore people. ticket no 251-560403
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Hello Sir
I sandeep K Singh want to know you that some of the buses seats has been changed
and this seat is not comfortable to sit, so please stop using new stylish seats
and use old bench type seats.
Thanking you
yours sincere
Passanger
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Dear sir,
From Goregaon(ram mandir) to Malwani there are only 2 buses running 256 & 291. i want to suggest them that there is no proper frequancy is maintaining by them.We are facing lot of trouble in reaching our offices on time coz of less bus.thease buses timing are also so faluating that we are facing a lot of problem coz of this.kindly organise some more buses so that this problem get solve.
Hope u take an Immideat action.
Yours truly,
Jaya Tripathi
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Dear Sir,
This is to bring to your notice at evening hours between 7 p.m till 7.45 p.m especially 425, 320, 421, 185 buses does not halt at John Baker Stop ( Andheri E) despite the buses are empty. Due to which all the commuters are facing lot of problem and jeopardising one's life,
Kindly look into the matter and resolve the issues asap.
Regards,
ParulS
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Dear Sir,
This is related to bus route between Mumbai to Navi Mumbai (502, 503, 505), I have observed that lot of BEST staff are travelling sited on this route after or before their duty hours in spite of public rush.
I would like to know weather they are permitted to travel sited & how many staff persons in a one bus?
I have also contact at VASHI depot for the same, and depot officer replied that staff members are allowed to travel sited in buses & they are having right to travel after their 7 to 8 hours hard duty. Officer also gave example of private company's bus facility provided to their staff, and it is happening because lot of BEST staff is resident of Navi Mumbai area.
But private company's bus service is not related to general public as BEST service. BEST also can give separate service to their staff if so many staff is traveling on this route & avoid inconvenience to public.
Please look in to the matter.
Thanking you.
Sandeep.k
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To,
The General Manager
Best Transport.
Dear sir
Good Day,
This is with reference to the Bus No. 386, running from Ghatkopar station to Kailash Complex. I normally travel by this bus and finding that it is becoming very difficult to travel because of very less frequency of this bus as you will find now in these days it has become very busy route. And No other Buses are available in this route. People are suffering while traveling. So It is a kind of request and suggestion to increase the frequency of Bus no. 386.Seeking help from the official of Best Transport in this regards.
Awaiting for possitive reply as soon as possible.
With Best Regards
M.R.Gupta
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Respected Sir,
I think like those mentioned above complaints my complaint too won't be responded. But then too i want to bring it to your notice about the harsh driving of BEST bus drivers.
On 16the July 2009 we were dashed off from bike by one of the BEST buses near IIT main gate while returning home thus injuring myself and my husband badly and the driver flewed away with the bus and did not care about it at all. I was not able to trace to whom i have to speak for this not only that when i was travelling in our company bus which normally takes the IIT main gate route was badly hit by one fo the BEST buses heading towards Mulund the Bus no. is MH01 A6013 dashed our company bus and broke its glass pane injuring one of our cleaner in the bus. Our bus only wanted to overtake as there were many passangers in the stop he stood in the middle of the road this is not right. What do the BEST bus drivers think that the whole road is constructed for them? As when we were travelling in the bike the driver dashed us but we were in the corner of the road, normally all bike riders go from the left side but do not obstruct any of the BEST buses - the first case. Also the next case for our company bus which was travelling in the middle of the road. So from where can a normal two or four wheeler can drive from ...can you sggest us some solution...
Awaiting for your reply...
Thanks,
Sonia Kamilla
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