[Resolved]  BEST Undertaking, Mumbai — Attitude of conductor

Sir,
On Goregaon-Mulund Link road (i.e. Aarey Milk Colony road), the bus frequency is very less. Only 3 bus ply on these route (460, 398 & 489) with an average time interval of 10-15 mins. During peak time, it is simply not possible to board these buses on said road due to heavy crowd in bus. However, during off peak period (say early morning or afternoon time) when buses are quite empty, most of these buses dont halt at bus stops on aforesaid road (courtesy - double bell given by conductor). Before bus reaches the bus stop, conductor gives double bell indicating driver not to stop bus and hence driver stops the bus either at some distance before or after bus stop (only for passengers to get down).

On some ocassions, conductor keeps on saying that "another bus is coming from behind, please leave this bus", but no bus comes.

I appeal to higher authorities at BEST to please investigate and look into this matter. Please ask your staff to show courtesy to halt the bus and carry passengers atleast when there is some place.

Regards
One offended passenger on GM Link road (Picnic Spot Bus STop)