[Resolved]  Bharat Gas — DELAYED DELIVERY

I am customer with Bharat Gas throuth SRI MURUGAN GAS SERVICES, NAGERCOIL, KANYAKUMARI DIST, TAMIL NADPIN, PIN:629004. The problem is that when one cylinder is over, and reqeust for another one the Agent commands us to call only after one month of the first delivery cylinder. In the middle if the gas got over means we have to do the cooking with the help of firewood or kerosene. this agents rule is that we should call only after one month after the delivery of each cylinder.
Please clarify and arrange to supply gas cylinder as soon as one cylinder is over. We are big family with Husband, wife, 4 children and one old 85 years old lady and ofcourse with the housemaid.
Awaiting your early response and necessay action.
thanks.
Xavier.M
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

i am a bharat gas customer my ac no 47571 at radha gas Coimbatore.area delivery man so tough.he did not delivery in gas right time.
Dear Sir,
I booked the gas (Cust. No-17105) on[protected] and still not delivered. When I called the office ( PRASAND GAS , Cherthala, Alleppey Dist.,Kerala.Agency Code- 621852) they told on[protected] they given for delivery, but still not delivered to me. Actually we are 8 Km away from the town so, third party people are delivering to us and these people are playing in between. Gas is ready if we pay Rs-500/-. Please take some steps to this.
regards
sunil kumar.
Hello Sir,

We here by placed New Order on Tuesday, 29 December, 2009 10:26 AM in on line gass booking From: "[protected]@bharatpetroleum.com" from this following mail called " [protected]@yahoo.com: and i received from you mail as - Your order has been successfully placed. Please take note of the following details -
Order No. :475792
Name of Distributor:M.S.D ENTERPRISES
Please contact your distributor in case of change of address. Thanking you and assuring you of our best services, Regards, 'ebharatgas.com' Team
*******************************************
please consider this mail as priority basis

Regards,

Jyothi.
With due respect i want to say that i am a consumer of your gas agency "PRIME GAS AGENCY, Near C.D.Singh, Barwa road, Dhanbad-826001(Jharkhand) . And my consumer number is 60345422, Consumer name : SUBASH CHANDRA MODAK. I have booked a delivery for the delivery on dated in between 05 to 08/03/2014. But till date(18/04/2014), they neither send me any delivery at time nor give me satisfactory answer about that. I have tried many time on phone for delivery but they answer that today your delivery will be send to you but they didn’t sent. I am in very much trouble. Tell me is this type of attitude is appropriate with the customer?
Please draw your kind attention in this matter. I will be thankful to you
I am booked 7/10/2012 but till now not delivered, we have fallowing last ten days (50 to 60calls) but no response from dealer
I am a customer of Bharat Gas and my consumer number is 4962. The agency's name is "Vinod Gas, Balaramapuram, Trivandrum". I booked for gas cylinder on 30.9.14 and booking no. is 25406520. No cylinder has been received till now. When I contacted them, I was informed that it would take some more time to get the cylinder. In this connection I am to state that I received only 6 cylinders during this year (from March 14 onwards) as against 8 numbers. This agency is making unnecessary delay in the supply of cylinders by denying the legitimate claim of the customers. Last year also, I lost 2 cylinders. Please take necessary action for resolving my grievances. My email '[protected]@yahoo.co.in. and mobile [protected].

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Petroleum [BPCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6067
    Pending
    0
    Resolved
    2100
    Bharat Petroleum [BPCL] Phone
    +91 22 2271 4508
    +91 22 2271 4516
    Bharat Petroleum [BPCL] Address
    1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura, Ahmedabad, Gujarat, India - 380014
    View all Bharat Petroleum [BPCL] contact information