[Resolved]  Bharat Gas — Delay in Gas Delivery and not picking the customer care phone number

The distributor of Bharat Gas, which is Vishu Jyoti Gas, located in Brij Vihar, Ghaziabad is simply worst in providing the customer service. Earlier when we wanted to transfer our gas from Rohini, Delhi to Ghaziabad they delayed for six months for the transfer, secondly we got the connection there were some problem in the delivery of gas. Despite paying all the advance amount we dint get the delivery of the cylinders in the given time.

Thirdly, when we called the customer care for gas booking we were being told that it will be delivered in twodays but it took them 15days to do so...wen we asked for the reason we are being told that the cylinder was delivered to somebody else.

Fourth, once again this month we wish to place the gas booking and it is disgusting to say that they are simply not attendign the calls at all, they are disconnecting it or switching off the cell phones.

Request you to please take quick action.................

Regards
Jaya
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Bharat Gas — POOR SERVICE,DELAY IN DELIVERY,NOT PICKING THE PHONE

i am not getting the gas on time. also there is poor service.i am even not getting the receipts on the delivery of gas cylinders.
Bharat Gas have two distributers at fatehabad dist.(Haryana)
Both are exclusive for thier personal benefit.
They treat consumer as thier servant.
They have no addicate to talk with consumer and not provide service in time distributer namely sukhmani agency uses abuse languages and doing business of cheating people.
Both tyhe dealers maximum times set aside the reciever of thier telephone and receptionist having by them are so highfy lady that they treat themselves as heatler

Youtrs Faithfully
CA Deepak Garg
[protected]
you are highly mistaken.. they have the best service in town .. atlest you dont hae to stand in line to get gas.. all others are like taht
m/s gautam gas agency dilshad garden, delhi-110095 ki service very very poor he online booking ke eight din baad bhi abhi tak cylinder ki delivery nhi hui he my online booking no. is 558681dt.29.01.2010 he and today dt is 05.02.2010 time 6.15pm he

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Petroleum [BPCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6067
    Pending
    0
    Resolved
    2100
    Bharat Petroleum [BPCL] Phone
    +91 22 2271 4508
    +91 22 2271 4516
    Bharat Petroleum [BPCL] Address
    1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura, Ahmedabad, Gujarat, India - 380014
    View all Bharat Petroleum [BPCL] contact information