[Resolved]  Bharat Gas — Cylinder delivry not on time

We (consumer) are facing lots of problems several times with Bharat Gas Agency – SHRAVAN GAS SERVICES # 693, 7TH Main, CBI Road, R.T Nagar, Bangalore 560 032.

First of all they have 5 phone lines which is always busy so for booking we need to take one day office leave and go to them.

From past 2 years whenever we booked Cylinder they will say 10 days and we need to follow every alternate days and altogether it will be 45-50 days.

4 months back they asked me my passport and letter saying they can book the Cylinder after 21 days and delivery will be within 2 days but still no improvement on minimum days even now they says it will be 10+ days.

one more major problem is I have a strong thinking that the delivery boys guf[censored]p the deliveries because sometime Cylinder will go for 30 day and sometime time it is only 20 days same number of person at my residence and same type of food we make if it is 3-5 days then its ok but 10days …..

The service level and response by the agency staff is atrocious. They carry an attitude of who cares and do whatever you want. I am facing this kind of problems from past 2 years.

I request you to do the needful otherwise I need to take some other action.
Thanks.