Bharat Gas — Delay in delivery of LPG cylinders

shail14

from Delhi, Delhi

Address:

Thane, Maharashtra

There is a delay in delivery of LPG cylinders of Bharat Gas ..it takes around 20-25 days for delivery after the order is placed.

Also the new order is not accepted within 15 days of delivery of previous order.

On an average the LPG goes for around one month.

This simply means that we have to go without LPG for 10-15 days.

This problem needs to be sorted out promptly otherwise it will raise consumers ire.

Every time we speak to agency ( trupti gas) they say that there is short supply of cylinders.

We are facing this problem since last 2 months.

now the issue is How come a consumer come to know that there is really a shortfall in LPG cylider supply.

Kindly suggest....

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Comments

PEER MOHAMMAD KHAN

from Nanpara, Uttar Pradesh

1.There is a provision of gas booking through phone call and put down slip in a box.Problem with phone call is that often they don,t recieve phone and put off the reciever. In a slip system there is no record and confirmation that gas has been booked.
2.I had booked gas on 8 december 2009 but till today i could not recieved my booked lpg cylinder.
my connection is with sahkari gas service gonda.
SG No.882
PEER MOHAMMAD KHAN
H. NO. 434, NEW COLONY
MOHALLA MEWATIYAN
DISTT. GONDA

amitjain123

from Mumbai, Maharashtra

I agree, the agency procrastinates the delivery and they dont pick the calls, and if you are lucky to get connected they tell you "kal aayega, parso aayega etc" and hang up immediatelly, if you visit the agency you find many like you having similar complaint, visit the agency anytime during the day and you will see all the people having same complaints of not getting their refills for as long as 25- 30 days, the female staff are rude and ruthless, people are having a tough time calling or talking to them, and to add insult to injury they speak rude and still you don't get the refills on time.

laxmanblc

from Jodhpur, Rajasthan

1.There is a provision of gas booking through phone call and put down slip in a box.Problem with phone call is that often they don, t recieve phone and put off the reciever. In a slip system there is no record and confirmation that gas has been booked.
2.I had booked gas on 10 feburay 2012 but till today i could not recieved my booked lpg cylinder.
my connection is with vedh magha ram gas agency bikaner

SG No.1434
Bhartraj Suthar
near Jeevannath bagechi
bikaner