[Resolved]  Bharat Gas — Delivery at Residence

Address:

Mumbai Suburban, Maharashtra

I have a Bharat Gas connection No. 26439 with Vighneshwar gas agency at Koparkhairne, I booked an order for a refilled gas cylinder on 15th April,2010 Agency office told me to have delivery on Monday 19th April,2010, BUT the delivery vehicle has approached for delivery on saturday 17th April,2010. I was not their at home because I have to take my baby to a doctor and the home was locked.

On return my neighbour told about the LPG delivery van's visit. Immdediately I contacted the agency about the preponement of vehicle; the officer at desk agreed their mistake and promised to deliver it on Sunday,18th April,2010. This promise is not follwed, so I contacted them asking for a refilled cylinder.

Then I was being told that A cylinder was delivered to me on the same day i.e.17th Saturday, to somebody else. How come my cylinder be given to somebody else?

Why my legitimate demand is not served ?

empty cylinder is still with me at my residence.

I request to look into this matter and take necessary steps.