[Resolved]  Bharat Gas — Non Delivery of bharat gas cylinder after 18 days due to negligence and delivered to other person

Address:

Thane, Maharashtra

Date: 28/02/2011

My name is Sunderlal Gupta, age 63 and my gas consumer no. is K-8403 I am staying in Kalyan West area Rambaug Lane no.4, I have done booking for refilled cylinder to our gas agency name "Kalyan Gas Service" on phone on 11th February 2011 but uptill date that is after 18 days I have not received the refilled cylinder. From last 8 to 10 days i am continuously following up with the agency to send the refilled cylinder but every day the lady named "Deepali" of Kalyan Gas Service who is taking bookings on phone says "Sir we will deliver it today". But the agency do not deliver the cylinder. Today I have called up again to the gas agency to check the status of delivery of cylinder now she told that the gas cylinder which they had issued in my name was delivered by Bharat Gas cylinder delivery worker to some other person named Harish whose counter signature was on the delivery slip.

This is very much illegal that we people who are booking the cylinder do not get cylinder on time and the cylinders issued in our name is sold in black to other person just for few rupees, due to these Bharat Gas cylinder delivery guys I am eating outside food from last eight days which is not healthy for my age person.

But I know that my this complaint will also remain on this consumer complaint portal and no action will be taken. If any action taken kindly reply on my cell no. [protected]