[Resolved]  Bharat Gas, Satish & Co, G - 2 Hauz Khas, New Delhi — Non Receipt of Cooking Gas Cylinder

Every time we call [protected], after one or two rings the call is disconnected.This happens most of the time.
On 19thJan 2011 i called the above number atleast eleven times but failed to book for a refill.Phone no [protected] is purpetuly busy.
May i request for a refill through this mail. My consumer no is 34984.
Chander Kanta.
A - 120, Defence Colony New Delhi 110024
[protected]

hello,
first of all i would like to say that this online service is really rubbish. early on cyl would come in 4-5 days but after this service it will be taking 10 days to reach to our places.
i am also a customer of satish bharat gas agency.and i am really disappointed with their service.
if its possible kindly remove this online booking service.

Dear Satish and Company,

For 24 years when I lived in Sheikh Serai Phase I, I was your customer and took regularly two gas cylinders from your agency. Before I shifted to Dwarka, where I got piped gas, I deposited a letter dated November 22, 2007 whereby I asked that my membership No. P 23981 be cancelled, and to acknowledge receipt of the two cylinders (one full of gas, the other partial) plus the regulator which I deposited with them.

I was told by the lady staff there that I needed to get the original document in order to proceed further, but my connection is very old, in fact we got this in 1960s before we shifted from Karol Bagh, and it was transferred to Sheikh Serai in May 19, 1986. Now I cannot find any of the old documents.

I have been informed by the Piped Gas company to produce the document from Bharat Gas re cancellation of my membership, and I have not been in touch with them since 2007, nor taken any gas cylinder.

I am a senior citizen, and in poor health and cannot run around, and live very far, in Dwarka. Please could the concerned authorities in Bharat Petroleum advise me as to how to get the cancellation papers after so long at the earliest.
my email is [protected]@worldbank.org

Sir,
1. My Consumer Number is p-26181. I am a registered user of Cooking Gas with Satish & Co., Hauz Khas, New Delhi .
2. I booked for a refill gas cylinder on 7 oct'2011 . I have been calling them up every day but they have NOT supplied the same as yet ie. 15 oct, 2011 .
It is almost impossible to get them on telephone. After wasting over an hour, when I do get through, I am told it will be supplied by the evening . This has been happening for last three days .
Please help.

Thanks,

Rajesh Kumar

Nil -22 Malviya Nagar,
New Delhi -110017(Basement)

Tele [protected]

I agree with the consumer who complained about the phone not being picked up. The agency at hauz Khas deliberately ignores the incessantly ringing of both their phones on the counter. I was there for an hour and they didnt even bother to look away from their computers. When I mentioned this to their supervisor Mr. Gupta, he said that there was some problem which was being fixed. He asked me to call him at 7 p.m. to followup on a complaint. As I feared, when I called at 7 no one picked up the phone. It means that we have to run time and time again to Hauz Khas where there is no parking space, and made to sit down as "Sir is busy in meetings". Bharat Gas, please wake up. I suggest you post a senior official there to take care of what is an essential commodity to us Delhi-ites.

I agree to most of the complaints made by the consumers above and I am suffering at the hands of M/s. Satish & Company.

Sumeet Attri
Malviya Nagar