[Resolved]  Bharat Gas / Revathi Agencies Hafeezpet Hyderabad — POOR RESPONSE FOR SERVING COOKING GAS

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I face very poor response from Revathi Gas Agency (Hafeezpet, hyderabad) every time I try to do a cylinder booking. First of all their phone line is all the time busy. It seems like they keep the phone off the hook. And if you are lucky to make a booking which they promise will be delivered in a week's time doesn't happen for at least 15-20 days. In fact if you don't follow up, they don't bother to deliver at all.

If you can avoid taking a connection from Bharat Gas, pls do. After all these hassles I feel private gas agencies are a better option. These agencies like Bharat Gas are just there to make your life miserable!!

I didn't take the gas since 2 months,
I have booked gas(14897) one month back till now i am n't get the gas..
Vary poor response at BHARAT GAS/REVATHY AGENCIES HAFEEZPET HYDERABAD.

Revethi Gas agency is not at all good... neven pick your call.. they are uneducated people and doesn't know how to talk with customer...no profesionalism...fully gundagiri... someone from bharat gas should take some serious action against the people in this agency otherwise it is shame for bharat gas to provide such gunda people...

I totally agree with the above comments...
They will never pick your call...
And never deliver gas on time...
Never transfer your gas connection to Revathy Gas Agencies.

SMS deliveries are completely forgotten by this agencies. A booking since 18th January 2012 is pending and still not delivered. Bad really bad.

When i went there to ask about the status of DBC, then they told me that i need to pay 3000+ for it. When i enquired as why this much amount as it should not cost more than 2000 rs then they told me i have to buy pressure coocker otherwise i won't get DBC. When i further enquired as why are you forcing us to buy pressure cooker then gentleman at the otherside of the desk told me that it is company supplied and i have to buy.

Like a good citizen, i lodged the complaint in the ebharat gas website. Within hours of posting the complaint they update the status as "ACTION TAKEN". I am still wondering what type of action was taken so i went to same agency once more and got the same reply (like buying pressure cooker :)). So then i realised that it is ritual at ebharat gas to update the complaint status just to FOOL us. I even tried complaining in PGP portal (public grievance portal) but no success as after 15 days did not get any response from them.

Anyway i don't know what should i do now. Only option i am left it to pay them 3000 rs so that i could get the DBC.