[Resolved] Bharat Sanchar Nigam Limited (BSNL) — deduction of balance amount for unsubscribed Bhavisyabani Pack

mallikdip

from Aizawl, Mizoram

Address:

Meghalaya, Meghalaya

I haven't subscribed any pack for prepaid mobile, on 28th march'2012 i got a massage from BSNL (message centre 12555) that are thanking for subscribing "Bhavisyavani Ppack" will be charged Rs.20/30 Days. I have complained to BSNL-customer care no. 1503 on 29th march'2012 and registered my complain as they have given me the complain no.C29NE286422 and they have assured me for looking after the matter. On 02/04/2012 I again enquired for further advancement about the matter but surprisely the customer care executive(one lady) told me that they charged Rs.20 after getting response from my side and they will not refund it. But I didn't subscribe any pack any time I repeatedly answering them. Now, how can I get back my duducted amount for cheating activity of BSNL.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

satwinder pal singh

from Adampur, Punjab

bharat sanchar nigam limited(BSNL) — installation charges

sir/madam my self satwinder pal singh .i had installed internet broad band on[protected] with my self at my home.but when bill come to my home the installation charges mention in bill..i gave them a application of waveoff the installation charges. but they take long time to solve my problem..plz tell me now how can i solve this..for contact me the contact number is[protected].thank you

rahulamit85

from Ratlam, Madhya Pradesh

BSNL activates his alert service on my number without any request two times and deduct my balance by Rs 25 (total Rs 50) two time also and when i contact to customer care i am not getting any satisfactory answer nor my balance back. customer service agent told me clearly that balance will not be refunded.so please suggest me that how can i get my money back.

rahulamit85

from Ratlam, Madhya Pradesh

Bharat Sanchar Nigam Limited — false deduction of balance

BSNL activates his alert service on my number [protected] without any request two times and deduct my balance by Rs 25 (total Rs 50) two time also and when i contact to customer care i am not getting any satisfactory answer nor my balance back. customer service agent told me clearly that balance will not be refunded.so please suggest me that how can i get my money back.