[Resolved]  Bharat Sanchar Nigam Limited (BSNL) — Shifting of the landline from Aundh Exvchange to Model Colony Pune not done even after two months.

Address:

Pune, Maharashtra

I am Dr. Chandrashekhar Phadke from Pune. I am a senior citizen. I retired as a Principal Scientist from the National Chemical Laboratory, Pune. I was staying in the Govt. Accommodation, and naturally after my retirement I had to vacate the same. My NCL Colony land line connection was under Aundh Exchange, Pune. I changed my residence from the NCL Colony to Abhimanshree Society, Pashan Road, Pune which falls under the Model Colony Exchange, Pune. My Customer ID NO. of BSNL is: [protected]. I submitted my application form on 18th July 2013 to shift my landline connection to new residence under Model Colony Exchange. I have not yet got any information from the Model Colony Exchange in this regard even after two months. Mr. Vitankar from the Model Colony Exchange never take any interest to solve the problems of BSNL customers. As per the BSNL website, shifting of the landline should be done within Three Working Days. Possibly, BSNL working day is of 1000 man years. Nothing is happening since last two months. In BSNL website, Mr. R. K. Upadhyay, Chairman, BSNL has given his 'Address To Customers' dated 15th August 2013 from New Delhi head office gives assurance of best service, However, it is not happening due to the irresponsible staff members of the BSNL. Nobody is there to ask these staff members for their negligence towards the customers. I think, I should now write to the Telecommunication Ministry, New Delhi and to the Prime Minister's Office, New Delhi complaining the BSNL, Model Colony Exchange, Pune. I can tolerate further. 'India will become a Mahasatta'. It is a joke of the Millenium, when officers like Mr. Vitankar are around. Dr. Chandrashekhar Phadke A 21, Abhimanshree Society, Off Pashan Road, Pune: 411 007 [protected]@gmail.com