Bharat Sanchar Nigam Limited Prepaid Mobile Service — SUBSCRIPTION WITHOUT MY PERMISSION & FULL REFUND NOT RECEIVED | |||
Respected Sir/Madam, This is with reference to my TELEPHONIC COMPLAIN NUMBER RL2907381 dated 29/12/2010 evening on [protected] MADE TO BSNL CUSTOMER CARE. Please note that without my instructions, i WAS subscribed to MOBILE BOX-OFFICE services and was charged Rs. 25/- from my prepaid BSNL mobile number [protected]. This subscription messages were from ONMOBILE and +12555025 numbers 29 DECEMBER 2010 evening. Please note that no such SERVICE REQUEST has been given from my mobile number [protected]. Humble request you to REFUND Rs. 25/- in my mobile number. UPON REPEATED COMPLAINTS, SURPRICINGLY THEY SENT ME FOLLOWING EMAIL FROM <[protected]@bsnl.in> TWICE: "Dear sir, Thanks for contact su your 25 Rs will be deducted for service charge , so cant refund it, Thank you." WHAT IS MY FAULT? I HAVE NOT PUT REQUEST TO SUBSCRIBE ABOVE MENTIONED SERVICE. WHY SHOULD EVEN I PAY SERVICE CHARGES, IF ANY? PLEASE GIVE ME JUSTICE, --JITESH PARMAR [protected] Was this information helpful? | |||
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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