Bharat Sanchar Nigam Ltd. (BSNL) — shifting of connection

Address:

Jaipur, Rajasthan

Dear sir,

I have requested to shift my connection to my new home at 4/218,Chitrakoot, vaishali nagar, jaipur from my old rented place 8/42, Vidhyadhar Nagar, jaipur.

I registered my request on 22-july-2010, and till today their is no action from your side.


Since the working hour of Vaishali nager is so odd, that i have to take half day leaf from my job, I prefer the online BSNL Customer Care Portal.
their it shows that my connection is inactive.
when i go to Track MY Service Requet It shows that the Service Order Created has been issued on 22-July-2010 itself.
and the new telephone no. has also been issued.

I have tried to contact my nearest exchange at vaishali nagar, but they say that they don't have free line in my lane. Don't know how true it is or do they want any bribe to get the installation done.


i have already paid 1yr. advance for my Broadband connection on for it. and its more than a month and its still not installed at my new place, and i have to keep paying the bill.

plz somene help me inn this regard what to do, should i pay the bill nor not.

Att. is the screen & Sheet from BSNL Web Based Customer Care Portal.

thanks
kamal somani
Mobile: [protected]