[Resolved] Bharat Gas / suraksha LPG hose — denial of replacement in guarantee period | |||
The Bharat Gas dealer had forced us to purchase lpg gas rubber hose manufactured by Super Seal India Pvt ltd and told us that there is a guarantee for 5 years . they told us to keep the plastic bag in which the rubber hose was given.now the pipe is broken but dealer is refusing to change it and says that you have used it for more than 3 years means now you will have to pay again evenif th guarentee is not over. What rubbish answers are given to customers . They are not bothered about customers life and simply are denying to change rubber hose without payment. . Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
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+91 22 2271 4508
+91 22 2271 4516
1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura, Ahmedabad, Gujarat, India - 380014
Super Seal — Poor quality gas pipe
Dear Sir/Mam,My consumer No.20844 of Jeevan Jyoti, Dakshinapan, south Gariahat Road. My phone no is [protected].
I bought a gas pipe from the said agency. The product details are as follows: Suraksha LPG Hose. ISI: IS 9673. Mfd by Super Seal. Lot No. 99 (09/06) Change before September/11.
I am to inform you that this hose caught fire while cooking, I quickly closed the gas cylinder before any mishap could happen. I want to know that what sort of hose did the agency sell and I want drastic measures to be taken against the said agency.