[Resolved] Bharti Axa Car Insurance — CAR CLAIM BHARTI AXA

vijay84

from Hyderabad, Telangana

Address:

North West Delhi, Delhi

I am sick n tired of calling your call center to resolve my query [4 times already – they don’t maintain any record what so ever]; I AM NOT SATISFAIED WITH THE SERVAYERS DECISION OF NOT GIVING COMPLETE CLAIM.
YOUR SERVAYERS ARE MAKING THIS PROCESS A GREAT HASSEL. Since 5 years you are making money from me – now at the time of claim you people making my life hell………….!!!!!!!!!!

I think nobody should take bharti axa insurance because at the time of sale of policy and renewal people are very generous and humble but once money taken .

NO BODY READY TO LISTEN TO CUSTOMER.

Your surveyor ALOK KUMAR [ ARROGENT / HAVING BIG TIME ATTITUDE / NON COPORATIVE / DON’T UNDERSTAND IMPORTENCE OF TIME.

RECENT COMPLINT NUMBER [[protected]] MY car number is DL3CAA 7028

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Aug 13, 2020

Complaint marked as Resolved

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Comments

SAXENA

from Delhi, Delhi

Due to such types of problems at the time of claims, we always prefer one should go with the psu company. These pvt company give the OD discount and makes the client fool. At the time of claim you won't find the agent also. One should understand that in pvt companies they job profile is target oriened where as in PSU the job is service oriented.

purshu03

from Pune, Maharashtra

im facing same problem with them, rejected my claim because of not claiming within 7 days and they claim that the dent is very old and they dont cover it. when i know dent is recent one and even proved them photos took by inspection guy.