Bharti Axa Gen Insurance — Shoddy service level..dont care about customers

Address:

Hyderabad, Andhra Pradesh

I had taken an policy on Innova on 27th Feb 12 and later sold the vehicle on 29th April and then bought XUV 500 and took another policy on it. However since then I am still running around trying to get my NCB refund back since June 12. The policy # is I0893436. Despite logging 3 complaints and numerous calls to their under writer Hemant Kumar and an email from Gurinder Singh promising refund on or before 27th Aug, but so far no word from them. Please dont buy any policy with BhartiAXA, am not a disgruntled customer, having lived in the western countries for 15 years I do understand how sometime things move, but this is unacceptable and unfortunately despite all the 3 complaints on IRDA webite neither the IRDA has cracked the whip nor the BhartiAXA cares a hoot. PLEASE DONT BUY ANY POLICY WITH BHARTIAXA you never know what they may come up to deny your claim and make you run around.

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