[Resolved]  Bharti Axa Life Insurance Company Ltd. — Deliver the Policy by Misguding by Agent of Bharti AXA

Address:

Central Delhi, Delhi

I have purchased a product Bharati AXA Life - (Policy number:[protected]through BHARTI AXA in October. But they have given me product by misguiding:

Name called Mr Sidharth Walia ( Mobile no [protected]) was making call me daily and telling me that he is employee of Bharti AXA life calling from Jhadewalan (New Delhi) Branch direct to offer a very charming product... one he come to my office and assured me to return Rs 9700/- out of Rs,20,000/- premium for first year and Rs6000/-commission out of Rs. 20000/- in remaining years--to be paid annually.. . They have collected the documents and said that commision amount has booked separately... do'nt disclose to any one about this...They also inform me that documents will delivered in two stages.. first welcome kit will despached which is not original.... this is only for information purpose...original documents will despached later..Policy review period will start after receiving the original documents.


Another person calledMr Rajeev Batra (Mobile no. [protected]) , has called me to described me anRM of Branch, assured me for betterserivice in future.... but today I called him....Now call picking person reply me that this number is wrong ...he is student and receiving number of calls related to Bharti AXA....reply me not to call again.


After receiving the welcome Kit, I contact to Mr Rajjev Batra immediately.. he told me that original documents will send within cuople of days... after some time I asked on the given number....He told me that person is out of state and will come soon.... he will gauid me ....
Today I contact again and asked for commission and original documents .... they start to abuse me and told me that I ahve to Contact in Jhandewalan Branch in this regard. I suspected them that these people may be agent anf not AXA life employee.....Company can not give me policy by misguiding....

I have lodged the complaint with Complaint cell of Bharti AXA Life Insurance Company on Dt 22/11/2012 but I have not get any response from them.
Address of Company:
Bharti AXA Life Insurance Company Limited
6th Floor, Unit No 601 & 602, Raheja Titanium,
Off Western Express Highway, Goregaon(E),
Mumbai-400 063


Detail of My Policy is as under:
Name of Policy Holder : Om Parkash Sharma
Policy no :[protected]
Address : 2nd Floor, 26/25, Old Rajender Nagar, New Delhi-110060
Contact no. : [protected], Landline no.[protected] only 11 A.M to 6.30 P.M)

Complaint Subject : Cancellation of above Policy, refund Rs.20000/- as paid first premium and action against agent of Bharti AXA Life against misguid the people.


Please ask me for information required from my side on Mobile no ([protected])
Thanks for co-opration,
Om Parkash