Big Bazaar — Damaged Goods | |||
A SLR Davis Slider Bed was purchased from Big Bazaar Kachiguda on 10.03.2012 for Rs 15999 and delivered to us on 23.03.2012. The mattress supplied along with the bed was found to be damaged and the same was reported to the Manager (Furniture Section) Mr. Ravi Shanker immediately on receipt. It was promised to us that the mattress would be exchanges which has not happened yet inspire of repeated calls and requests. It is therefore, requested to the higher authorities of Big Bazaar to see that the damaged mattress is replaced at the earliest. Thank you! Was this information helpful? | |||
 3 Comments | |||
Comments
Dear customer,
Just a reminder that we haven't got a response from you.
Regards,
Priya
Future Group Care
Just a reminder that we haven't got a response from you.
Regards,
Priya
Future Group Care
I am sorry Priya - I had not seen your response earlier.
After a lot of persuasion and millions of calls - the mattress was finally replaced. Thanks!
After a lot of persuasion and millions of calls - the mattress was finally replaced. Thanks!
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+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Hi, I am Priya from the Future Group Care team. I apologize for the inconvenience caused and would like to assist you further. Request you to write to [protected]@futuregroup.in with the invoice number, your contact details and reference id 2889. The brand team will look into your complaint and contact you shortly.
Regards,
Priya
Future Group Care