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Cromatica Complaints & Reviews

3.4
Last updated Jun 27, 2022
Complaints 3
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2
Unresolved
1
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+91 80 2837 8878
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+91 88 6133 8089
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Mailatt Complex, Josy Layout, Muneshwara Block, Pipeline Road, T.Dasarahalli
Bangalore
Bangalore District
Karnataka
India
560057

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Cromatica reviews & complaints(3)

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A
Ashvini_icloud
from Pune, Maharashtra
Jun 27, 2022
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Home Kitchen Appliances

Address:Pune

I have purchased the product from croma online with worth 2500 (gift card2k) and other was by paying online, the order went wrong due to their tech issues and it was not reflecting on portal.

I have called like 100 times and struggling to get my refund processed. Everyday wait for 1 hour to escalate repeat the issue and same update . they were just asking to wait for call back wait for email or message and no update after...
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GovindKrSharma
Jun 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Cost EMI with 4000 Cashback no processed by CROMA

Dear Croma/Tata Digital/HDFC,

I made a purchase of my New iPhone 13 through Tata Neu App/Croma with HDFC Credit card offer.

Please find the Purchase details:
Invoice No: SLA018TC6352459
Date Time:[protected]
Order Id: TC[protected]

Sir, I applied the following offer:

Rs.4, 000 Instant discount on HDFC Bank Credit Card. Discounted price inclusive of cashback...
+1 photos
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Nalini Rajsekar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Quality and delay in Service

Address:Bangalore, Karnataka

Poor Quality and delay in Service We have placed an order for a kitchen from this company Cromatica Zone and paid advance as well. One Sardarji (Sikh person) came and taken the order and went off. When I called them later, they were not picking up the telephone. They have delayed the delivery of kitchen 3 weeks and my house warming has been postponed due to this immatured company people. I am totally disappointed with their poor service...
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