Today, in Koremangala Bangalore Big Bazar, I selected one korean blanket cost 1800/- but their employee said It is already selected by one customer and kept aside. It was not billed and i stood their for about 15 mins but noone turned up to take that bag which was carefully packed in plastic chain bag. How can they keep an item which is not yet billed and ignore another customer who is instantly ready to pay the cash.
Ok chill...i thought and selected another peice and asked their employee to pack the blanket but surprisingly he did not packed it and replied that there is no cover available for this. I saw plastic chain bags there made for blankets only. I saw that peice which was carefully packed and kept aside for the customer who did not bother to pay the bill first.
Ok then I asked him to reduce plastic bag amount which he refused and if you want to buy you have to buy without bag they will not give any bag they will just give a plastic cover.
I spoke to there manager Deepak who was not atall ready to listen. than spoke to store manager Joseph who was convienced by Deepak in their local language and same way they customer care manager Raghvendra was informed internally who also spoke very rude words.
Any way I left the blanket there only. Hope that would be sold out to the same customer who did not even bother to bill the items.
I think this is totally foolish and unprofessional behaviour. This way everyone will select the items and will ask to keep aside assuring to come back in few seconds and leave back to their home.
You are great big bazar ...Great is your team and your MD who put across this thought.
Plz contact if you feel i m right - 9242118642