Comments
I have bought Big Tv and Iam not getting the channels as per my scheme and whenerver I call up customer care they say their SLA is 48 hours, but that 48 hours wont never come...Iam really afraid that they are just ignoring every complaint...Anyonne has got any idea about where to register case against this...
Reply
Dear Sir/Madam,
1. I am also one of the victims of this BigTv.
2. NEED URGENT ATTENTION
3. I've taken new connection BIG TV on 9th of October; it was working fine with all the features. On 03 of November Major Channels it automatically went off,
4. I have made a complaint in customer care time and again ...The complaint no are 79422874 dated 04 November 08 and 79519124 dated 05th November 08 and interaction ID[protected] dated 09 Nov 08.
5. But till now they didn't turn up to resolve this issue, every day I have to give wakeup call to listen their excuses, and I have to obey their immoral commitment.
6. This is really ridiculous and no way acceptable, enough is enough...! please take out your connection and get my money back .
7. Even I have spoken to Supervisers Named Miss Usha on 08th Nov, 9th Nov Mr yogesh and Mr ferozshaikh on 11 Nov But till now no action from Big TV.
8. I can only say to the public PLEASE DON'T BUY " BIG TV ", and don't become a victim LIKE ME.
9. If any one can guide me to take action against big tv pls mail me on [protected]@gmail.com
Thiagarajan
1. I am also one of the victims of this BigTv.
2. NEED URGENT ATTENTION
3. I've taken new connection BIG TV on 9th of October; it was working fine with all the features. On 03 of November Major Channels it automatically went off,
4. I have made a complaint in customer care time and again ...The complaint no are 79422874 dated 04 November 08 and 79519124 dated 05th November 08 and interaction ID[protected] dated 09 Nov 08.
5. But till now they didn't turn up to resolve this issue, every day I have to give wakeup call to listen their excuses, and I have to obey their immoral commitment.
6. This is really ridiculous and no way acceptable, enough is enough...! please take out your connection and get my money back .
7. Even I have spoken to Supervisers Named Miss Usha on 08th Nov, 9th Nov Mr yogesh and Mr ferozshaikh on 11 Nov But till now no action from Big TV.
8. I can only say to the public PLEASE DON'T BUY " BIG TV ", and don't become a victim LIKE ME.
9. If any one can guide me to take action against big tv pls mail me on [protected]@gmail.com
Thiagarajan
I have bought BIG TV on 19th November 2008. From day of installation my STB is not working properly. It goes in hang mode. I have called many times to customer care but every time they told me that this problem will rectify in some times. But problem is as usual. My STB working too slow and many times it goes in hanging mode. At that time I am anable to change the channel and more on. For get rid of this problem i have to switch off my STB from electric board and again restart it. It takes too much time. I think it's worst DTH service of India. I want to replace it from any other DTH service available in India. Is it possible? I will give antenna and STB to other DTH provider and they will installed his antenna and STB at my home. If you are know more about this please infor me at my mail id i.e. [protected]@rediffmail.com.
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