[Resolved]  Reliance Digital — Non delivery of washing machine after 10 days of order placement

Order no RDF49584115 not delivered even after 10 days. I have been calling the customer care for the last 1 week. For the last 3 days, I have been asking them to cancel the order because the website or the app do not have provision for the customer to cancel the order themselves. All that I have been hearing from them is that the backend team will get in touch with me. I never received even one call from the 'backend' team. I feel this is a huge scam. Since the customer support by reliance digital is abysmal, I am raising the issue on the public forum.