[Resolved] BIG TV — blocking of smart card | |
Dear sir, Ref no- smart card no[protected] subject - smart card is bloked by them due to technical problem inter action i.d no[protected] I have subscribed for big tv set of tv during sept-2008, from installation i am facing some or other problem. I am not able to watch Tv un interepted for more than 15 days. Oftenly my S.c is blocked by Big tv duw to some technical problem not known to them. Always form the call center i am assured of solving the prolmeb as soon as possible . During the month of my S.c is blocked for more thane one month & in january for 15 days like that, now again form 21.02.09 it is blocked. I appraoched thier supervisor several time & assured of solving the problem as soon as possible but the time has not come. They are not able to view my balance. I have paid rs.2490+500 for additional 3 months subscription. All my coplaint & mails are not attened by the company. I think they are not botherd about thier service to the exisiting customer. Please tell me waht to do with the set of box? Even the D.D chhanal is blocked by them, even after paying subscription, Is it not A criminal offence? Please try to solve my problem Thanking you Your faithfully Sathyanarayana.b R-26 inox colony Mohapada-410222 dist raigad Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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