[Resolved]  BIG TV — service withdrawal by BIG TV against agreement

Sir,

I had done subscription of Starter Pack - 2 for one year since 01/09/09 to 31/08/2010 and in this pack NDTV Imagine was not include but as per company brochure the customer can avail NDTV Imagine on extra payment. So, I was availing NDTV Imagine till 24/09/09.

After this company had withdrawal NDTV Imagine channel. On inquiring the customer care request no. [protected] attendant person Mr. Devendra Singh, I came to know that company have changed plan and I can't avail this facility in spite of I had Rs. 48/- in my big TV account no.[protected] yet.

As already we have done agreement on 01/09/09, So it is company responsibility to give me this facility.
Pl. do needful at an earliest
Thanking you in anticipation,

Sanjay Agrawal
[protected]